Thermoplan Black & White BW3-CTMC Operating Instructions Manual

Thermoplan Black & White BW3-CTMC Operating Instructions Manual

Automatic coffee machine + refrigerator bw3-rf

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Automatic coffee machine + refrigerator
Operating instructions for model BW3-CTMC
Software version FOX2
Operating instructions for refrigerator BW3-RF
Translation of the original operating instructions; 122.118 REV-0

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Summary of Contents for Thermoplan Black & White BW3-CTMC

  • Page 1 Automatic coffee machine + refrigerator Operating instructions for model BW3-CTMC Software version FOX2 Operating instructions for refrigerator BW3-RF Translation of the original operating instructions; 122.118 REV-0...
  • Page 2 Operating instructions BW3-CTMC + BW3-RF Record of revisions Revision Date Amendments made Initials 2012-04-13 Basic document Overview of modifications made REVISION REVISION REVISION X Changes to content, correction S New page layout © 2011 by Thermoplan, subject to change...
  • Page 3: Table Of Contents

    4.8 Function / programming / product selection buttons ..............23 4.9 Examples of product selection ....................24 4.10 Product dispensing .......................25 4.11 Service Menu ........................26–31 4.12 Display messages ......................32–36 5 Items available to order .........................37 6 Declaration of conformity ........................38 7 Index ..............................39 © 2011 by Thermoplan, subject to change...
  • Page 4: Introduction

    Thank you for choosing our product. We are certain that you will appreciate and be thoroughly satisfied with our coffee machine. Thermoplan AG has been a company dedicated to serving the requirements of catering industry for many years. We guarantee that we will provide you with the best, top-quality products made in Switzerland. This instruction manual is part of the product and supplied to each customer together with the machine. Therefore, please carefully read these instructions before using the product and keep them in a safe place.
  • Page 5: Important Notes, Safety

    2.2 Definitions of terms Service partner Your service partner is your Thermoplan representative. Should you have any questions or problems, please contact your service partner. Depending on the situation, the service partner may send out trained service staff. Trained service staff Trained service staff are people who have been trained by Thermoplan and therefore have the relevant qualifications to sell and service Thermoplan products.
  • Page 6: Safety Instructions

    The coffee machine must be free-standing so as not to affect the air circulation. Therefore leave a gap of at least 50mm next to the vent slots. The top of the machine must be at least 1.5 m from the floor Temporary storage: Store in a dust-free and dry area, the temperature must never fall below 0°C! © 2011 by Thermoplan, subject to change...
  • Page 7: Safety Instructions

    Service WARNING Risk of injury: Do not modify the machine in any way! It is strictly prohibited to modify Thermoplan devices! The manufacturer assumes no liability for any consequences resulting from modifications having been made to the devices, whether inside or out. - Never open the machine to make modifications yourself. - The dispensing unit must only be repaired by trained service staff using original replacement parts.
  • Page 8: General Operating Instructions

    The machine must only be set up and installed, relocated to another location or removed by authorized and trained service partners of Thermoplan. Be aware and adhere to national weight lifting requirements. The machine must only be installed using the supplied connection cables and hoses. Any existing cables or hoses must not be reused.
  • Page 9: General Notes

    Refrigerator with cleaning receptacle Coffee / milk / choco / hot water spout Grounds drawer Rack for cups Drip tray Behind the grounds drawer (image of model BW3-CTM) Rating plate Main switch Cleaning key © 2011 by Thermoplan, subject to change...
  • Page 10: Technical Data

    770x600x725 mm (B / T / H) with small bean hoppers Dimensions (W/D/H) 770x600x750 mm (B / T / H) with large bean hoppers Weight 94 kg Noise emission <70 dB Height / width (view from front) Depth (view from side) © 2011 by Thermoplan, subject to change...
  • Page 11: Scope Of Delivery

    If you still have connection cables from old machines, remove them and dispose of them correctly. Only use the connection cables supplied! The machine must be connected by a qualified engineer! Power cable (country-specific) Water outlet pipe from coffee machine Water outlet pipe from refrigerator Water inlet pipe © 2011 by Thermoplan, subject to change...
  • Page 12: Rating Plate

    - Model range (Black&White3) Frequency ([X] Hz) - Type (BW3-CTMC) Voltage ([X] VAC) - Serial number (S/N [X]) Date of manufacture (Prod. Date) - Power ([X]W) Boiler pressure (Hydraulic Boiler) Image of model BW3-CTM © 2011 by Thermoplan, subject to change...
  • Page 13: Food

    15 months after delivery ex works in the event of manufacturing or construction errors. Malfunctions due to misuse or connecting unsuitable connections shall not be compensated. Wear and tear parts are not covered by any warranty. The working time is not covered by the Thermoplan factory warranty.
  • Page 14: Operation, Maintenance And Cleaning

    Do not clean any parts in the dishwasher! Automatic cleaning of the internal components: The automatic cleaning process with the Thermoplan cleaning solutions must be run daily as described in the „Daily cleaning“ chapter (see page 18). Use only the Thermoplan cleaning solutions for this purpose.
  • Page 15: Possible Safety Hazards

    - Do not touch any of the abovementioned dispensing devices during or after the product has been dispensed. - The contents of the grounds drawer may be very hot. - Careful when emptying the drip tray. The water can be very hot. © 2011 by Thermoplan, subject to change...
  • Page 16: Operating Tips For Making The Perfect Coffee

    2 cups grinder 1 2 cups grinder 2 Chocolate Only use chocolate powder made for vending machines! Setting Trained service staff can set the prebrewing steps „Prebrew time“, „Relax time“ and „Press after“. © 2011 by Thermoplan, subject to change...
  • Page 17: Start-Up

    Once the milk has been opened, use it up within 24 hours to prevent health hazards. Fill chocolate powder for vending machines into the chocolate hopper All products can now be dispensed © 2011 by Thermoplan, subject to change...
  • Page 18: Cleaning

    „Black&White” cleaning tablets Thermoplan milk cleaning solution Gloves and protective goggles NOTE Only use cleaning products recommended by Thermoplan. Items available to order can be found in chapter "5 Orders" Cleaning Keys Cleaning key The cleaning key is cleaning the coffee way of the machine and is placed inside the machine.
  • Page 19 4. Clean choco module (weekly) The choco module has to be cleaned weekly. The step-by-step instructions to this are on page 21 in the chapter „4.7 Weekly cleaning of the choco module“. © 2011 by Thermoplan, subject to change...
  • Page 20: Removing And Cleaning Of The Bean Hoppers

    Remove the remaining beans with a vacuum cleaner from the grinders. Use lukewarm water to clean the bean hopper. Dry it thoroughly afterwards. To reinstall the bean hopper do all steps in reversed order. © 2011 by Thermoplan, subject to change...
  • Page 21: Weekly Cleaning Of The Choco Module

    Check for chocolate remains Pull the lever below the chocolate clean thoroughly with a wet within the machine. hopper out to remove chocolate hop- cloth and dry well. per. Clean thoroughly and reinsert. © 2011 by Thermoplan, subject to change...
  • Page 22 Adjust the chute so it points into close the bayonet lock. the mixing bowl. Turn the switch with the arrow Close machine. Cleaning of cho- back, so the arrow points back colate module done. down. © 2011 by Thermoplan, subject to change...
  • Page 23: Function / Programming / Product Selection Buttons

    Stops the product being dispensed Switch grinder button Switch between grinder 1 and grinder 2 Cleaning button To start daily cleaning process hold until request appears. Press shortly for a short rinse (duration approx. 50s). © 2011 by Thermoplan, subject to change...
  • Page 24: Examples Of Product Selection

    The grinder selection button and double product button enable you to program 4 different kinds of coffee with the same product selection button. Espresso Double Espresso Espresso from grinder 2 Double Espresso from grinder 2 © 2011 by Thermoplan, subject to change...
  • Page 25: Product Dispensing

    Operating instructions BW3-CTMC + BW3-RF 4 Operation, maintenance and cleaning 4.10 Product dispensing Product extraction The BW3-CTMC coffee machine by Thermoplan offers the following products: Espresso, Coffee, Cappuccino, Latte Macchiato, Milk coffee, Lattino, Lattino flavour, drinkable chocolate, hot water To dispense a product, proceed as follows: 1. Place the cup under the coffee spout 2.
  • Page 26: Service Menu

    Press "Ready" in the top left of the display. The PIN entry window is displayed. Enter Code 111111 and confirm with Enter PIN Code: **** 111111 The following screen appears: To return to the product selection screen, press the top left display area. © 2011 by Thermoplan, subject to change...
  • Page 27 To do so, in the lefthand side of the screen, select the product to be changed. The product can then be adapted to the individual requirements in the righthand side of the screen. Test grinding Double product Switch grinder button Sample product © 2011 by Thermoplan, subject to change...
  • Page 28 The amount of chocolate powder (time in seconds) can be set here to adjust (choco products only) chocolate flavour. Increase time for sweeter taste, reduce time for a little bit less sweetness. Powder right / Powder left Intensity of the choco powder in percent, which is taken from the left or (choco products only) right choco hopper. © 2011 by Thermoplan, subject to change...
  • Page 29 If the machine is linked to a POS system, the prices of the individual products can be set in the „Product prices“ menu. Statistics This list shows among other things how often a product has been dispensed and how often the machine has been cleaned. Press the Products list to delete the pro- ducts counter. © 2011 by Thermoplan, subject to change...
  • Page 30 The touchscreen is checked for errors. Press "Touchpanel Test" and a grid appears. A red dot should appear each time it is pressed. To exit the test screen, press the screen for 2 seconds. © 2011 by Thermoplan, subject to change...
  • Page 31: Service Menu

    The last 63 error messages are logged. The most recent error appears at the top of the list. Factory Settings If problems occur after the settings have been adjusted (e.g. Products parameters), the basic settings of the coffee machine can be restored. Press "Restore Data" to restore the basic settings. © 2011 by Thermoplan, subject to change...
  • Page 32: Display Messages

    Voltage low Voltage is too low 1. Wait for the voltage to normalize 2. Call service TX0111 Voltage high Voltage is too high 1. Wait for the voltage to normalize 2. Call service © 2011 by Thermoplan, subject to change...
  • Page 33: Display Messages

    1. Empty grounds drawer + vacuum grinders (p. 20) 2. Rinse machine 3. Call service TX0125 Waterflow error No water flow or flow- 1. Open water connection meter defective 2. Empty grounds drawer 3. Rinse the machine 4. Call service © 2011 by Thermoplan, subject to change...
  • Page 34 2. Empty grounds drawer 3. Rinse the machine 4. Call service TX0153 Cleaning done After cleaning the machi- Press OK to get the Standby ne changes to standby machine into ready mode mode again. © 2011 by Thermoplan, subject to change...
  • Page 35: Operation, Maintenance And Cleaning

    Please press rinse key restart the cleaning TX0167 Cleaning interrupted Cleaning abort Remove grounds drawer Remove grounds drawer TX0174 Remove grounds drawer Grounds drawer must be Remove grounds drawer removed for next action © 2011 by Thermoplan, subject to change...
  • Page 36: Display Messages

    Check milk temperature Milk temperature too 1. Check milk high temperature 2. Switch on refrigerator 3. Call service TX0201 Cold start rinse Rinse to warming up the Press rinse button Pleas press rinse key machine © 2011 by Thermoplan, subject to change...
  • Page 37: Self-Service Mode

    Press and hold entering it (touch surface at left available again until the next “Ready” until the PIN input top) action (e.g. product dispensing, window appears (PIN 111111). cleaning) is performed. © 2011 by Thermoplan, subject to change...
  • Page 38: Items Available To Order

    Art. No Description 105.371 Cleaning tablets (bin, qty. 90 tablets) 105.365 Cleaning tablets (box containing 36 bins) Thermoplan milk system cleaning tablets „Thermo Milk Tabs“ Art. Nr. Beschreibung 120.528 Thermo Milk Tabs (bin, qty. 62 tablets) 120.900 Thermo Milk Tabs (box containing 12 bins) Milk container 5.0 l, complete...
  • Page 39: Declaration Of Conformity

    Operating instructions BW3-CTMC + BW3-RF 6. Declaration of conformity © 2011 by Thermoplan, subject to change...
  • Page 40: Index

    Safety: 5-8 15 Flavour: 16-17 Serial number: 12 Frequency: 12 Service: 7, 14 Service partner: 5 Service personnel, trained: 5 Height: 10 Start-up: 17 Switch grinder button: 23-24 I, J Idle time: 16 © 2011 by Thermoplan, subject to change...
  • Page 41 Operating instructions for refrigerator BW3-RF For models: BW3-CTM, BW3-CTMS, BW3-CBTM, BW3-CTMC Original operating instructions in German; 805.396 REV-0...
  • Page 42 2010-11-15 Basic document 2011-09-02 Added EC declaration of conformity 2011-11-22 Added security note + rating plate details Overview of modifications made REVISION REVISION REVISION X Changes to content, correction S New page layout © 2011 by Thermoplan, subject to change...
  • Page 43 2.5 Rating plate ..........................48 2.6 Installation ..........................48 2.7 Cleaning ..........................48 2.8 Electrical connection .......................48 2.9 Defrosting..........................49 2.10 Storing the milk ........................49 2.11 Faults and corrective actions ....................49 3 EC declaration of conformity ........................50 © 2011 by Thermoplan, subject to change...
  • Page 44: Important Notes, Safety

    For security matters the refrigerator‘s compressor starts 5 minutes after actually starting up the refrigerator. This refrigerator is a climate class 6 appliance. The ambient temperature must be between 16°C ( 60.8°F) and 32°C (89.6°F). © 2011 by Thermoplan, subject to change...
  • Page 45 For further information concerning the disposal of equipment, please contact your service partner. The illegal or improper disposal of the device will result in strict legal and/or criminal sanctions, according to the current jurisdiction. © 2011 by Thermoplan, subject to change...
  • Page 46: General Instructions

    The refrigerator will work correctly if it is serviced correctly. Thermoplan AG therefore recommends that you care- fully read the instruction manual before using the equipment in order to familiarise yourself with the equipment.
  • Page 47: Profile Of Refrigerator

    This drawing is confidential and belongs exclusively to Thermoplan SA et ne peut-être reproduit, modifié ou Thermoplan AG. It is forbidden to reproduce, to modify or Thermoplan AG und darf ohne schriftliche Genehmigung der transmis sous quelque forme que se soit, sans l'autorisation Thermoplan AG weder vervielfältigt, geändert oder in...
  • Page 48: Rating Plate

    If the plug and socket do not match, replace the socket with a suitable socket. This should only be done by qualified personnel. Ensure that the cable cross-section of the socket is adapted for the power input of the device. © 2011 by Thermoplan, subject to change...
  • Page 49: Defrosting

    If the refrigerator still does not work once these checks have been carried out, contact an trained service staff. © 2011 by Thermoplan, subject to change...
  • Page 50: Ec Declaration Of Conformity

    Operating instructions BW3-CTMC + BW3-RF 3 EC declaration of conformity © 2011 by Thermoplan, subject to change...
  • Page 52 Thermoplan AG Your service partner Röhrlistrasse 22 CH-6353 Weggis Tel. +41 41 392 12 00 Fax +41 41 392 12 01 thermoplan@thermoplan.ch www.thermoplan.ch...

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