Avaya B189 Using Instruction
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Avaya B189 Using Instruction

Conference ip phone
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Using Avaya B189 Conference IP Phone
Release 1.0
16-604295
Issue 1
January 2014

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Summary of Contents for Avaya B189

  • Page 1 Using Avaya B189 Conference IP Phone Release 1.0 16-604295 Issue 1 January 2014...
  • Page 2 Product provided by Avaya including the selection, arrangement and statement or content provided on these sites and does not necessarily design of the content is owned either by Avaya or its licensors and is endorse the products, services, or information described or offered protected by copyright and other intellectual property laws including the within them.
  • Page 3 See the Avaya Support website: http://support.avaya.com for product notices and articles, or to report a problem with your Avaya product. For a list of support telephone numbers and contact addresses, go to the Avaya Support website: http://support.avaya.com, scroll to the bottom of the page, and select Contact Avaya Support.
  • Page 4 Using Avaya B189 Conference IP Phone January 2014 Comments? infodev@avaya.com...

  • Page 5: Table Of Contents

    Turning the button clicks on or off......................32 Turning the error tones on or off....................... 32 Changing the language..........................33 Using the Guest login feature........................33 Chapter 7: Maintenance Options..................Maintenance options..........................35 Using Avaya B189 Conference IP Phone January 2014...
  • Page 6 Using the restore procedure........................36 Adjusting the speaker volume........................37 Entering the Administration Menu......................37 Cleaning the touch screen........................38 Chapter 8: Features......................About the Features button........................39 Using the Features button......................... 40 Index............................. Using Avaya B189 Conference IP Phone January 2014...

  • Page 7: Chapter 1: Introduction

    Chapter 1: Introduction Introduction This document describes the procedures for using Avaya B189 Conference IP Phone with an ® Avaya Aura Communication Manager call server. Caution: Ensure that adequate technical support is available for servers used with any Avaya B189 Conference IP Phone.

  • Page 8: Support

    Use the online service request system to create a service request. Chat with live agents to get answers to questions, or request an agent to connect you to a support team if an issue requires additional expertise. Using Avaya B189 Conference IP Phone January 2014 Comments? infodev@avaya.com...

  • Page 9: Chapter 2: Getting Started

    Chapter 2: Getting started Overview Avaya B189 Conference IP Phone is a multiline H.323 IP deskphone that you can use to make calls and hold conferences with HD quality voice. The features of the deskphone include a 5-inch touch screen, mute, and volume control buttons, one On-hook/Off-hook button, and a Phone button.
  • Page 10 Getting started Figure 1: Front view of Avaya B189 Conference IP Phone The following table lists the buttons and the other parts on Avaya B189 Conference IP Phone. Callout number Description Volume decrease button Volume increase button Mute buttons and status indicator LEDs...

  • Page 11: Connection Layout

    Connection layout Connection layout The following table lists the connections that are available on the conference phone. Figure 2: Connection layout on Avaya B189 Conference IP Phone Callout number Description Left side expansion microphone port USB Connection Note: This connection is reserved for future use.

  • Page 12: Icons

    Table 1: Icons on the phone buttons Icon Description Phone Phone On-hook/Off-hook Mute microphone Volume control Table 2: Icons on the touch screen Icon Description Mute Alert Error Message Warning Dial pad Features Contacts Using Avaya B189 Conference IP Phone January 2014 Comments? infodev@avaya.com...

  • Page 13: Settings Menu

    To backup the settings for the display Procedure language, the button clicks, the error tone, and the pairing contacts on your phone. Restore To restore the information that you have Procedure backed up. Using Avaya B189 Conference IP Phone January 2014...

  • Page 14: Led Status Indicators

    You can also press the status indicator LEDs to mute and unmute the phone. Using Avaya B189 Conference IP Phone January 2014 Comments? infodev@avaya.com...
  • Page 15 LED status indicators LED color Description Steady red Microphones are on mute. Flashing red A call is on hold. Steady blue A call is in progress. Flashing blue An incoming call is ringing. Using Avaya B189 Conference IP Phone January 2014...
  • Page 16 Getting started Using Avaya B189 Conference IP Phone January 2014 Comments? infodev@avaya.com...

  • Page 17: Chapter 3: Handling Calls

    1. On the touch screen, tap Contacts. The phone displays the Contacts screen with the contacts. 2. Scroll to the contact that you want to dial. 3. Tap the contact that you want to dial. Using Avaya B189 Conference IP Phone January 2014...

  • Page 18: Redialing The Last Dialed Number

    Procedure 1. On the touch screen, tap Answer or press the Phone On-hook/Off-hook button. When you answer the call, the phone displays the timer. Using Avaya B189 Conference IP Phone January 2014 Comments? infodev@avaya.com...

  • Page 19: Answering A Call While On Another Call

    Procedure 1. To place an active call on hold, tap the Hold icon on the touch screen. The status indicator LEDs start flashing red indicating that the call is placed on hold. Using Avaya B189 Conference IP Phone January 2014...
  • Page 20 Handling calls 2. To resume the call, tap the Hold icon again. The status indicator LED turns blue indicating that the call is active again. Using Avaya B189 Conference IP Phone January 2014 Comments? infodev@avaya.com...

  • Page 21: Chapter 4: Conference Calls

    Actions in a conference call After you set up a conference call, you can: • Add participants to the conference call. • Drop participants from the conference call. Using Avaya B189 Conference IP Phone January 2014...

  • Page 22: Adding More Participants To A Conference Call

    You can view the details on a conference call only if the administrator has enabled this feature for your phone. Before you begin You must have an active conference with at least three participants. Using Avaya B189 Conference IP Phone January 2014 Comments? infodev@avaya.com...

  • Page 23: Muting A Participant On A Conference Call

    Dropping a participant on a call Use this feature to drop a participant on a conference call. Before you begin You must have an active conference call with at least three participants on the conference call. Using Avaya B189 Conference IP Phone January 2014...

  • Page 24: Dropping The Last Participant On A Conference Call

    You can transfer an active conference call to another extension in your network. Before you begin You must be on an active conference call to transfer the call to another extension. Using Avaya B189 Conference IP Phone January 2014 Comments? infodev@avaya.com...

  • Page 25: Putting A Conference Call On Hold

    2. To rejoin the conference call, tap the Hold icon. The call conference window maximizes and displays the options that are available for a conference call. The Mute button and status indicator LEDs turn blue. Using Avaya B189 Conference IP Phone January 2014...
  • Page 26 Conference calls Using Avaya B189 Conference IP Phone January 2014 Comments? infodev@avaya.com...

  • Page 27: Chapter 5: Contacts

    8. Repeat steps 6 and 7 to add two additional numbers for the contact. Note: You can make any number the primary number for that contact by selecting the Check mark icon against the number. 9. Tap Save. Using Avaya B189 Conference IP Phone January 2014...

  • Page 28: Editing A Contact

    2. Tap the Contacts icon next to the contact that you want to delete. The phone book displays the contact details. 3. Tap Delete. The phone displays the delete confirmation screen. Using Avaya B189 Conference IP Phone January 2014 Comments? infodev@avaya.com...
  • Page 29 Deleting a contact 4. Tap Delete to confirm deletion of the contact. Using Avaya B189 Conference IP Phone January 2014...
  • Page 30 Contacts Using Avaya B189 Conference IP Phone January 2014 Comments? infodev@avaya.com...

  • Page 31: Chapter 6: Settings

    2. On the Settings screen, tap Screen & Sound Options. The phone displays the Screen & Sound Options screen. 3. Tap Brightness. The phone displays the brightness control setting screen with a small circular icon. Using Avaya B189 Conference IP Phone January 2014...

  • Page 32: Turning The Button Clicks On Or Off

    2. On the Settings screen, tap Screen & Sound Options. The phone displays the Screen & Sound Options screen. 3. Tap Error Tones to change the setting to On or Off as required. Using Avaya B189 Conference IP Phone January 2014 Comments? infodev@avaya.com...

  • Page 33: Changing The Language

    The Guest login feature is available only if the administrator has configured the feature for your phone. Procedure 1. Tap Settings. The phone displays the Settings menu screen. 2. Tap Guest Login. Using Avaya B189 Conference IP Phone January 2014...
  • Page 34 You can set a maximum duration of 12 hours after which the phone automatically logs out the guest user. 5. Tap Log In. The phone logs in to the configured extension. Using Avaya B189 Conference IP Phone January 2014 Comments? infodev@avaya.com...

  • Page 35: Chapter 7: Maintenance Options

    Use this procedure to back up the contacts and the settings for the display language, the button clicks, the error tone, and the pairing contacts on your phone. This information is backed up Using Avaya B189 Conference IP Phone January 2014...

  • Page 36: Using The Restore Procedure

    Retrieval successful message. The related information is restored on the phone. If the administrator has not configured the option for your phone, then the phone displays an error Retrieval failed message. Using Avaya B189 Conference IP Phone January 2014 Comments? infodev@avaya.com...

  • Page 37: Adjusting The Speaker Volume

    The Administration Menu has important configuration settings that your phone requires to communicate with the call server. Caution: The phone might lose the connectivity to the call server if you configure the settings incorrectly. For more information, contact the system administrator. Using Avaya B189 Conference IP Phone January 2014...

  • Page 38: Cleaning The Touch Screen

    You must not be on an active call when you clean the touch screen. Procedure 1. Tap Settings. 2. Tap Screen Cleaning. 3. Use a soft dry cloth to wipe the screen clean. 4. Press any phone button when you complete the cleaning. Using Avaya B189 Conference IP Phone January 2014 Comments? infodev@avaya.com...

  • Page 39: Chapter 8: Features

    The administrator can also configure the Far End Mute (fe-mute) and the Conference Display (conf-dsp) features for your phone. However these features do not appear on the Features button, these features are available on the conference details screen. Using Avaya B189 Conference IP Phone January 2014...

  • Page 40: Using The Features Button

    2. Tap the feature that you want to activate. Note: The screen can display only four feature buttons. If there are more than four features configured for your phone, scroll down the list to access these features. Using Avaya B189 Conference IP Phone January 2014 Comments? infodev@avaya.com...

  • Page 41: January

    ..........icons ................intended audience ............status indicator LEDs ..........support ................. contact ..............last number redial ............turning off ..............button clicks ............error tones ............viewing details ............Using Avaya B189 Conference IP Phone January 2014...

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