Solutions When You Cannot Receive Shared Images; Solutions To Hdmi Link Problems - Epson EX11000 Service Manual

• If you use a Screen Mirroring connection and an internet connection at the same time, the image may
freeze or contain noise. Disconnect from the internet to improve the connection speed of the mobile
device.
• Make sure the projection contents meet the Screen Mirroring requirements.
• Depending on the settings of the mobile device, the connection may be lost when the device enters
power saving mode. Check the power saving settings on the mobile device.
• Make sure your mobile device has the latest version of its wireless driver and firmware installed.
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Solutions When You Cannot Receive Shared Images

If you cannot receive shared images from other projectors, try the following solutions:
• Connect the projector to the same network as the projector that is sharing images.
• Make sure that the projector is not in Content Playback mode.
• Make sure the Screen Sharing setting is set to On.
• Make sure that no other device is connected to the projector using the Epson iProjection software.
• If the firmware version amongst the projectors sharing the screen is not the same, you may need to
update the projector's firmware to share your screen.
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Solutions to HDMI Link Problems

If you cannot control an HDMI device using the HDMI Link feature, try the following solutions:
• Make sure all necessary cables are securely connected and the power is on for the projector and
connected video sources.
• Make sure the cables meet the HDMI CEC standard.
• Make sure the connected device meets the HDMI CEC standard. See the documentation supplied
with the device for more information.
• Check if the device is available in the Device Connections list in the Signal I/O menu. If the device
does not appear, it does not meet the HDMI CEC standards. Connect a different device.
• Make sure the connected devices are turned on and in standby status. See the documentation
supplied with the device for more information.
• If you connected a new device or changed any connections, make sure the CEC function is set for the
connected device. You may need to restart the device.
Solving Network Problems
Solving Network Problems
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