QUICK TROUBLESHOOTING
Phenomenon
① Whether the connection
The switch
indicator does
②When using a lithium battery
not light up.
After the APP
enters to add a
Check whether the device is
device, the
normally turned on and whether
Bluetooth of the
it has been bound by another
device cannot be
person's connection.
searched.
Check whether the device is
The APP fails to
turn on normally and whether it
connect to The
has been bound by another
network
person's connection;
configuration of
Check whether the Bluetooth
the device.
and network of the mobile
phone is well connected.
The device
Whether the device is offline in
cannot be
network status.
searched after
Remove the device if it is not in
being removed
good connection.
from the APP.
Check whether the device is
Clicking on the
online (a small green dot is
device in the APP
displayed); If it is offline, you can
cannot enter the
check according to the steps of
control.
t h e d i s t r i b u t i o n n e t w o r k
connection failure.
Check the product
between the lamp and the
power supply is normal.
to supply power, make sure
that the battery does not
have "low battery"protection.
Troubleshooting
Make sure the adapter is well
connected with the power plug.
Use the product after recharging
the batteries.
Normal steps:
①The mobile phone turns on
the Bluetooth and network
data functions, and the
Android system needs to turn
on the location permission;
②Reset the device Bluetooth.
After resetting the device's
Bluetooth and restarting the
App, try to connect again.
After resetting the Bluetooth of
the device, search and add the
device again.
Restart the device, wait for 5
seconds, and then control it
when it is displayed as online;
reset the Bluetooth of the
device, and re-add the device to
the device list.
16
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