QUICK TROUBLESHOOTING
Phenomenon
1.When the AC power supply is used,
The light is not on
after turning on
2.Check whether the DC port is properly
After the APP enters
Check whether the device is turned on
to add a device, the
normally and whether it has been
Bluetooth of the
bound by others.
device cannot be
searched.
Check whether the device is turned on
The APP fails to
normally and whether it has been
connect the device
connected and bound by others; check
to the network
the Bluetooth of the mobile phone and
confifiguration of
whether the network is in good
the device.
condition.
The device cannot
Whether to remove the device when the
be searched after
device is offline or in poor network
being removed
conditions.
from the APP.
The device in the
Check if the device is online (a small
APP cannot be
green dot is displayed); if it is offline,
clicked to enter the
follow the steps of the network
control
connection failure step to check.
PRECAUTIONS
1.The product is not waterproof, it needs to be protected against wet conditions
condensation, dripping and splashing water, air humidity;
2.The product is not anti-corrosion, do not let the product get into contact with any
corrosive liquid;
3.When the product is in use, ensure that the product is placed firmly to prevent it
from falling and being damaged;
4.When the product is not used for a long time, please turn off the power of the
product to save energy consumption;
Check the product
check whether the AC port is properly
connected to the power supply.
connected to the power supply box
when the power box supplies power.
Ensure that the AC power cable
connector is in good contact.
Make sure the DC cable plugs are in
good contact.
Normal steps:
1.Turn on the Bluetooth and
network data functions of the
mobile phone, the Android
system needs to Enable location
permissions;
2.Reset device Bluetooth.
Retry the connection after resetting
the device Bluetooth and restarting
the APP.
After resetting the device's Bluetooth,
search again to add the device.
Restar t the device, wait for 5
seconds, it can be controlled when it
is displayed as online; reset the
device's Bluetooth, and add the
device to the device list again.
14
Solution
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