Quick Troubleshooting - GVM -PRO-SD300C Manual

QUICK TROUBLESHOOTING

Issue
The indicator
does not light up.
While using the
APP to add a
device, the
Bluetooth of the
device cannot be
found.
The APP failed to
pair to a device.
The device is no
longer searchable
after removing it
from the APP.
In-app device
controls can not
be accessed.
Check the product
Whether the connection
between the light and the
power supply is normal.
Check if the device is turned
on properly and that it is not
already paird by someone else
connection.
Check if the device is turned
on properly and has not been
connected or paird by others;
Check if the Bluetooth and
network conditions of the cell
phone are good.
Check if the device have been
removed while it is off-lined or
in poor network conditions.
Check if the device is online
(small green light displayed);
If it's off-line, please advice to
the Distribution Network
Connection Failure steps.
Troubleshooting
Make sure the adapter is well
connected with the power plug.
Follow these steps:
1. Turn on phone's Bluetooth and
network data function, android
devices need to turn on the
GPS positioning.
2. Allow access to Bluetooth and
network data, GPS positioning.
3. Reset the device Bluetooth
according to the user manual.
Reset the device Bluetooth and
restart the app
connect again.
Reset the device Bluetooth and
then search again to add the
device.
Reboot the device, wait for 5
seconds, wait till it shows as
online status. To control it;
Reset the device Bluetooth and
then add the device back to the
device list.
15
then tr y to