Brother DCP-1510 Service Manual page 73

4. 4.5 5 T T ro roub
End users can solve problems related to software, for instance, printing is not possible from a End users can solve problems related to software, for instance, printing is not possible from a
computer although test print or Printer Setting print can be performed from the machine, as computer although test print or Printer Setting print can be performed from the machine, as
long as they follow the User Check items. If the problem still cannot be solved, implement long as they follow the User Check items. If the problem still cannot be solved, implement
each procedure according to the step numbers in the each procedure according to t
4. 4.5. 5.1 1 Ca Cann
<User Check> <User Check>
- - Check th
- - When using an interface
- - Check the re
- - Check
- - Reset the mach
* *
(1) (1) Sel
(2) Press t (2)
(3) Select "U (3)
(4) Select (4)
(5) Check (5)
Product ID (hexadecimal) Product ID (hexadecimal)
• • D D C C P P - - 1 1 5 5 * * * * s s e e r r i i e e s s
• • D D C C P P - - 1 1 6 6 0 0 * * s s e e r r i i e e s s
• • D D C C P P - - 1 1 6 6 0 0 8 8
• • D D C C P P - - 1 1 6 6 1 1 9 9
• • D D C C P P - - 1 1 6 6 1 1 * * N N W W s s e e r r i i e e s s
• • D D C C P P - - 1 1 6 6 1 1 * * W W s s e e r r i i e e s s
• • D D C C P P - - 1 1 6 6 1 1 8 8 W W
• D • DC C P P - - 1 1 6 6 2 2 2 2 W W E E
• D • DC C P P - - 1 1 6 6 2 2 3 3 W W E E
uble lesh shoo ootin ting f g for or So Sof f tw
nnot ot pr prin int d t dat ata a
Check that the USB ca at the USB cable is not d ble is not damaged
When using an interface switch, check that
Check the relevant se levant section in the Use ction in the User's Guide
Check the d the driver river settin settings. gs.
Reset the machine to the default set ine to the default settings. (Refe
S S t t e e p p C C a a u u s s e e
M M a a c c h h i i n n e e c c o o n n n n e e c c t t i i o o n n
1 1
2 2 M M a a i i n n P P C C B B f f a a i i l l u u r r e e
Check the Product ID on a Macintosh according to the following procedure: Check the Product ID on a Macintosh according to the following procedure:
Select "A ect "Abou bout This Ma t This Mac" fro c" from the "Ap
Press the "More I he "More Info... nfo..." button " button in the "A
Select "USB" at the bot SB" at the bottom of "Har
Select "DCP-XX "DCP-XXXX" or " XX" or "MFC-XXXX
Check the Pr the Product oduct ID un ID under "D
( ( e e x x c c e e p p t t f f o o r r D D C C P P - - 1 1 6 6 0 0 8 8 ) )
( ( e e x x c c e e p p t t f f o o r r D D C C P P - - 1 1 6 6 1 1 8 8 W W ) )
1-57 1-57
twar are P e Pro robl blem ems s
he step numbers in the tables below.
amaged. .
switch, check that the correct machine is the correct machine is selected.
r's Guide. .
tings. (Refer to the User's Guide.) r to the User's Guide.)
F F o o r r M M a a c c i i n n t t o o s s h h , , c c h h e e c c k k t t h h e e P P r r o o d d u u c c t t I I D D * * . .
When it is wrong, update the firmware. When it is wrong, update the firmware.
R R e e p p l l a a c c e e t t h h e e m m a a i i n n P P C C B B A A S S S S Y Y . .
m the "Apple ple" menu " menu. .
in the "About Thi bout This Mac" di s Mac" dialog b
tom of "Hardware" i dware" in the "Con n the "Content" on th
MFC-XXXX" in t " in the "USB he "USB Devic
der "DCP-XXXX" CP-XXXX" or "MF or "MFC-XXXX".
: : 0 0 2 2 D D 0 0 h h • • M M F F C C - - 1 1 8 8 * * * * s s e e r r i i e e s s
: : 0 0 3 3 7 7 6 6 h h • • M M F F C C - - 1 1 9 9 0 0 * * s s e e r r i i e e s s
( ( e e x x c c e e p p t t f f o o r r M M F F C C - - 1 1 9 9 0 0 6 6 , , 1 1 9 9 0 0 8 8 ) )
: : 0 0 3 3 7 7 8 8 h h • • M M F F C C - - 1 1 9 9 0 0 6 6
: : 0 0 3 3 7 7 9 9 h h • • M M F F C C - - 1 1 9 9 0 0 8 8
: : 0 0 3 3 5 5 C C h h • • M M F F C C - - 1 1 9 9 1 1 * * N N W W s s e e r r i i e e s s
: : 0 0 3 3 5 5 B B h h ( ( e e x x c c e e p p t t f f o o r r M M F F C C - - 1 1 9 9 1 1 9 9 N N W W ) )
• M • MF F C C - - 1 1 9 9 1 1 9 9 N N W W
: : 0 0 3 3 6 6 0 0 h h • • M M F F C C - - 1 1 9 9 1 1 * * W W s s e e r r i i e e s s
: : 0 0 3 3 5 5 B B h h
: : 0 0 3 3 5 5 B B h h
tables below.
selected.
R R e e m m e e d d y y
alog box. ox.
tent" on the left si e left side of the scre de of the screen.
Device T e Tree". ree".
C-XXXX".
: : 0 0 2 2 D D 1 1 h h
: : 0 0 3 3 7 7 7 7 h h
: : 0 0 3 3 7 7 A A h h
: : 0 0 3 3 7 7 B B h h
: : 0 0 3 3 5 5 E E h h
: : 0 0 3 3 6 6 1 1 h h
: : 0 0 3 3 5 5 D D h h
Confidential Confidential
en.