Scanning Problems - Lexmark MB2236 User Manual

Troubleshoot a problem
Poor fax print quality
Action
Step 1
Make sure that there are no print quality defects.
a
From the control panel, navigate to:
Settings > Troubleshooting > Print Quality Test Pages
For non-touch-screen printer models, press
through the settings.
b
Correct any print quality defects. For more information, see
"Print quality problems" on page
Is the fax print quality satisfactory?
Step 2
Decrease the incoming fax transmission speed.
a
From the control panel, navigate to:
Settings > Fax > Fax Setup > Fax Receive Settings > Admin
Controls > Max Speed
For non-touch-screen printer models, press
through the settings.
b
Select a lower transmission speed.
Is the fax print quality satisfactory?

Scanning problems

Cannot scan from a computer
Action
Step 1
a
Turn off the printer, wait for about 10 seconds, and then turn it
back on.
b
Resend the scan job.
Can you send the scan job?
Step 2
a
Make sure that the cables between the printer and the print
server are secure.
For more information, see the setup documentation that came
with the printer.
b
Resend the scan job.
Can you send the scan job?
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Yes No
The problem is Go to step 2.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
The problem is Contact
solved. support.
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