Ganz DIGIMASTER DR-16M55-RA-4TB User Manual
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Ganz DIGIMASTER DR-16M55-RA-4TB User Manual

8ch/16ch 2u 5m hybrid dvr
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Summary of Contents for Ganz DIGIMASTER DR-16M55-RA-4TB

  • Page 1 8CH/16CH 2U 5M HYBRID DVR User Manual ganzsecurity.com...
  • Page 2 Copyright This manual without the manufacturer's approved copy and reprinted partially or in full, or translated into another language is prohibited. Limitation of Liability This product is designed to prevent fire and theft is not the main means. We shall not be liable for accidents or damage by using this product can result in liability for accidents or damage In order to improve the performance of the product without prior notice to the product may be a firmware upgrade.

  • Page 3: Table Of Contents

    Content OVERVIEW PLAY Safety Instruction If you want to play Key Features What's included Rear Panel Remote Control At a Glance INSTALLATION ARCHIVING Replacing HDD To start the Archive menu Basic Layout Connecting to an external device MONITORING WEB VIEWER Live Screen At a Glance What is the Web Viewer? Live...
  • Page 4 Overview Safety Instruction This product was tested with a UPS to satisfy EN 61000-4-11 test conditions (voltage dips and short interruptions test) under the EN 50130-4: 2011 standard. The Company shall not have any responsibility for any accident or damage that may incur during the use of the product. For your safety, we provide a few instructions about installation, manipulation, cleaning, assembly/disassembly of the product as below.

  • Page 5: Key Features

    CAUTION Replaceable batteries Risk of Explosion if Battery is replaced by an Incorrect Type. Dispose of Used Batteries According to the Instructions. Warning to service personnel Double pole/neutral fusing Ethernet Instruction This equipment is indoor use and all the communication wiring are limited to inside of the building or similar word. Key Features This product is capable of receiving inputs from up to 16 channels of 5MP camera inputs of video and audio and recording onto a hard disk drive in real-time, as well as providing monitoring, playback and backup footages in excellent quality of 5MP...

  • Page 6: What's Included

    Overview What's included Mouse x1 Remote Control x1 & Batteries (AAA x2) Power Cable x1 DC 12V Adaptor x1 (90W) Adapter cable retainer clip x1 Screws (For fixing HDD / ODD) Terminal Block (7P/for 8CH) x2 Terminal Block (9P for 16CH) x2 Terminal Block 10P (for 16CH x4 / for 8CH x2) Quick Guide Overview...

  • Page 7: Rear Panel

    Rear Panel 8 channels AUDIO IN AUDIO SPOT WAN(UPLINK) e-SATA USB LAN(DOWNLINK) DC12V VIDEO IN MONITOR g hi 16 channels AUDIO IN AUDIO SPOT WAN(UPLINK) e-SATA USB LAN(DOWNLINK) DC12V VIDEO IN MONITOR g h i Name Description VIDEO IN Video input terminal for cameras. AUDIO IN Port for audio input.
  • Page 8 Overview Name Description HD-MONITOR HD monitor video output port. e-SATA Connection port for external eSATA storage. Used for connecting USB storage or mouse. WAN(UPLINK) Network port for connection to the Internet, router or hub. Port for connecting the dedicated network device. LAN(DOWN LINK) Do not share it with other device.

  • Page 9: Remote Control At A Glance

    Remote Control At a Glance POWER PANIC Turn on or off the power. Start the emergency recording. SEARCH Display the search window. Switch to sequence mode. ARCHIVE SETUP Display the backup window. Display the system setup menu. &, _, p, * MENU Used to change the direction or adjust the Display the tool bar on the live screen.

  • Page 10: Installation

    Installation Replacing HDD When an HDD is full or problematic, you can replace it with a new one by yourself. 8 / 16Ch Model Below illustrations are based on the 8/16-channel model. Remove 2 screws on both ends of DVR. Pull the front side of the unit forward to separate it.
  • Page 11 Once the HDD bracket is separated from the main unit, remove 4 screws on both ends of HDD bracket DVR Assembly to separate the HDD from the bracket. Direction Install a new HDD and fasten 4 screws back to both ends of the bracket to fix it.
  • Page 12 Installation Install the ODD on the ODD bracket and fix it by fastening 4 screws on the bottom of it. Insert the bracket with ODD into the main unit, push it until it s fully inserted. ’ Assemble the front panel back to the unit. 10.
  • Page 13 If installed 5 HDD drives Below illustrations are based on the 8/16-channel model. Remove 2 screws on both ends of DVR. Pull the front side of the unit forward to separate it. Hold the middle of HDD bracket's handle with index finger and pull it forward while sustaining the bracket handle with your thumb and middle finger as shown in the illustration.
  • Page 14 Installation Once the HDD bracket is separated from the main unit, remove 4 screws on both ends of HDD bracket DVR Assembly to separate the HDD from the bracket. Direction Install a new HDD and fasten 4 screws back to both ends of the bracket to fix it.

  • Page 15: Basic Layout

    Basic Layout AU DI O IN AU DI OU T SP OT OU T Camera VI DE O IN W AN (U PL IN K) VG A Alarm M ON IT OR e- SA US B LA N( DO W Speaker NL IN DC 12...

  • Page 16: Connecting To An External Device

    Installation Connecting to an external device Connecting to the monitor This product supports 1080p 60 Hz HDMI monitors and regular monitors that support DVI and VGA inputs. Use the switch on the product s rear side to set it for HDMI or VGA monitor. Connect an HDMI cable to the port on the product ’...
  • Page 17 Alarm I/O Connection AUDIO IN AUDIO SPOT WAN(UPLINK) e-SATA USB LAN(DOWNLINK) VIDEO IN DC12V MONITOR To connect the alarm input signal Connect the signal line of an alarm input device such as sensor to the rear [ALARM IN] port. Loosen the screws on both the alarm input port and [ ] port of the provided terminal block plug.
  • Page 18 Installation Communication Port AUDIO IN AUDIO SPOT WAN(UPLINK) e-SATA USB LAN(DOWNLINK) DC12V VIDEO IN MONITOR RS-485 Connection Connect a PTZ Camera or Keyboard Controller. After connecting the control device, be sure to match the connection settings between DVR and device. Make communication settings in <Control Device>.
  • Page 19 Storage and Mouse Connection AUDIO IN VIDEO IN VIDEO IN LOOP OUT LOOP OUT AUDIO SPOT (UPLINK) (UPLINK) AUDIO OUT AUDIO OUT WAN(UPLINK) 1 / 2 1 / 2 1 / 2 1 / 2 5 / 6 5 / 6 9 / 10 9 / 10 e-SATA USB...
  • Page 20 Installation Network Connection PC connection in the local network You can connect DVR to a PC in the same network and control or manipulate it on the PC monitor. AU DI O IN Camera AU DI OU T SP OT OU T VI DE O IN...
  • Page 21 PC connection from a remote network You can connect DVR to a PC or mobile device in the same remote network and control or manipulate it on the monitor of the PC or mobile device. AU DI O IN AU DI OU T SP OT OU T...

  • Page 22: Monitoring

    Monitoring START Connect the adaptor to the power input port on the s rear side. ’ Make connection when the power is not applied yet. Turn on the power switch in the rear panel of DVR. With a beep, the logo screen appears several seconds after the front LED turns on.
  • Page 23 Forgot Password? In case you forgot your password, you can click <Forgot Password?> to verify your E-MAIL and change your password. Click <Forgot Password?>. Enter the email address you registered on the initial DVR boot, and then click <APPLY>. Click <SEND VERIFICATION CODE> to proceed with the email verification.

  • Page 24: Live Screen At A Glance

    Monitoring Live Screen At a Glance The live screen largely consists of three components: video window, status bar and timeline zone. Video Window Quick Menu Timeline Status Bar Video Window Icons used in the video window. Item Description Camera ID Show the camera ID.
  • Page 25 Status Bar Press the [ ] button on the remote control, or place the mouse in the lower area of the screen to display the status bar. ▼ Item Description Menu Button Select one of the system setup, search and backup menu items before accessing it. User ID Show the ID of the user who has currently logged in.
  • Page 26 Monitoring Timeline Press the [ ] button on the remote control or move the cursor to the right of the screen to display the timeline. ▶ Double-click the timeline to move to the video screen. Drag and drop it to make backup or event search for the specified area.
  • Page 27 Using the status bar in the live mode Changing Channel You can change channel in LIVE/PLAYBACK screen. Right-click your mouse at the selected channel, and then CAMCHANGE CAMXX click the [ ] to select your desired [ Or you can drag & drop your desired channel into the screen to assign.(ex: Changing the channels of CAM1 and CAM2) Using the status bar in the live mode...
  • Page 28 Monitoring Controlling PTZ You can control PTZ cameras connected to each channel.Use the mouse to click PTZ button on the status bar, or press the [ ] button of the remote control to initiate the predefined sequence. In PTZ mode, use buttons on the screen to control ZOOM FOCUS PRESET...
  • Page 29 Pan/Tilt Control Use mouse to rotate the PTZ camera in the direction of up/down/left/right and diagonal directions. You can control Pan/Tilt with [ ] buttons of the ▲▼ ◀▶ remote control. Zoom / Focus Control You can control the PTZ camera for zooming and focus adjustment.
  • Page 30 Monitoring Control the Camera s PTZ while watching the video. Press the < > button to append the preset. ’ : Click the shortcut icon to move to the corresponding PTZ (preset) position. : Click Delete icon to delete the corresponding preset. PRESET: Memorizes the PTZ camera s framing for direct access at a later time.
  • Page 31 Digital Zooming You can enlarge the monitoring screen for better view. Zooming will enlarge the video of the selected channel. If no channel is selected, channel 1 will be zoomed. Click Zoom in the status bar or move the cursor to a desired channel and right-click it to display the context menu.
  • Page 32 Monitoring To select an audio input channel Select a channel from which the audio signal will be received. CHANNEL : Produces the selected channel ’ audio, regardless of the split screen mode. LINK TO FULL SCREEN : When switching the DVR display mode to view one channel (Single Split), it produces the selected channel s audio.
  • Page 33 To check the disk status You can check status and information on storage devices currently connected to the system. Click <OK> to close the window. For more information, refer to "Disk Information". (page 65). Saving captured snapshots You can capture the current video screen and save or export to a connected storage device. Select a channel first, and right click to open popup menu, and select <SNAPSHOT>...
  • Page 34 System Setting To move to the System Setup menu How to use the mouse ¯ ENTER ENTER SEARCH SETUP SEARCH SETUP    How to use the remote control 1 ¯ MENU ENTER    MENU MENU ENTER ENTER ENTER ENTER...

  • Page 35: Camera Setting

    Camera Setting You can configure the display settings of: camera title, hidden option, motion and camera type. Camera Type Setup This is used to set up the type of signal for each camera channel. From <SYSTEM SETUP> - <CAMERA>, select <Camera Type Setup>.
  • Page 36 System Setting Camera Title You can change the camera ID that is displayed on the screen. From <SYSTEM SETUP> - <CAMERA>, select <CAMERA TITLE>. Use the [ /ENTER] buttons on the remote ▲▼ ◀▶ control or use the mouse to select a channel that you want to rename.
  • Page 37 Image Setup You can edit image settings for video from each camera. You can adjust brightness, contrast, color and quality setting of each channel s camera. (Not available for HD-SDI ’ cameras.) From <SYSTEM SETUP> - <CAMERA>, select <IMAGE SETUP>. Use [ /ENTER] buttons of the remote control or ▲▼...
  • Page 38 System Setting Motion Sensor Set the motion sensor of the camera so that it can detect a motion event. From <SYSTEM SETUP> - <CAMERA>, select <MOTION SENSOR>. Use the [ /ENTER] buttons on the remote ▲▼ ◀▶ control or use the mouse to specify the use of each option item.
  • Page 39 Press the [EXIT] button on the remote control or right-click any area to display the popup window as in the right picture. While the popup window is displayed, select <Sensitivity> to set the motion detection sensitivity of the channel currently selected. Channel: Select the channel to set the motion sensitivity.
  • Page 40 System Setting Privacy Mask You can edit privacy mask settings and privacy masking areas for video from each camera. Enabling Privacy Mask For privacy purposes, you can specify masking area for a selected camera's video. From <SYSTEM SETUP> - <CAMERA>, select <PRIVACY MASK>.

  • Page 41: Display Setting

    Display Setting You can configure screen display setup for On-screen Display, monitor, dual monitor, sequence, spot out, and POS/ATM. You can set Camera Name, Icon, Status Bar, Timeline, Borderline, User Name and Language. From <SYSTEM SETUP> - <DISPLAY>, select <OSD>. Use the [ /ENTER] buttons on the remote ▲▼...
  • Page 42 System Setting Monitor If you change from monitoring mode to sequence, you will have to set the interval of the sequence. From <SYSTEM SETUP> - <DISPLAY>, select <MONITOR>. Use the [ /ENTER] button of the remote control ▲▼ ◀▶ or mouse to set the dwell for Sequence mode and SPOT Out dwell.
  • Page 43 DISPLAY TYPE : Select which monitor to use as the main surveillance and the SPOT output. If you selected the SPOT output monitor, click <ADD VIEW TYPE> to add the view type. DISPLAY RESOLUTION : Set the resolution for each monitor.
  • Page 44 System Setting To add a sequence Click <ADD> in the bottom of the screen. When the "ADD" dialog appears, enter a title using the virtual keyboard. Enter the name of the sequence and click <SAVE>. When the <ADD VIEW TYPE> dialog appears, click <ADD>.
  • Page 45 To edit a sequence Select a sequence that you want to edit in the list. The "EDIT" dialog appears. Use the [ /ENTER] buttons on the remote ▲▼ ◀▶ control or use the mouse to edit the selected sequence. SEQUENCE TITLE : enter a new sequence name. ACTIVATION : specify the use of the sequence.
  • Page 46 System Setting SPOT OUT Apart from the main screen display, you can configure the Spot Out to display a Live channel as needed in various live view types. You can set the live view type of display output through the [SPOT] terminal and activate / deactivate it. From <SYSTEM SETUP>...
  • Page 47 To edit or delete View Type of the SPOT Output Select an item from the SPOT Output list to be changed. MODIFY window appears, click <MODIFY> “ ” button. When the View Type selection window appears, select the desired View Type to be edited or deleted, and press [ENTER] button of the remote control or right click on it.
  • Page 48 System Setting POS/ATM You can change the settings required to interlock the POS/ATM device connected to DVR. From <SYSTEM SETUP> - <DISPLAY>, select <POS/ ATM>. /ENTER] on your remote control or Use the [ ▲▼ ◀▶ use the mouse to change the POS/ATM settings. DISPLAY MODE : You can select the screen where the data entered from POS/ATM are displayed.

  • Page 49: Audio Setup

    Audio Setup You can configure audio related settings (channel and network transfer) and signal beep for remote control operations. Audio Choose whether to receive the live sound source and select an audio channel. From <SYSTEM SETUP> - <AUDIO>, select <AUDIO>. Use the [ /ENTER] buttons on the remote ▲▼...

  • Page 50: User Setting

    System Setting User Setting You can configure the settings regarding user management and user and group permissions. Management You can add a user account(s) that can be edited at a later time. From <SYSTEM SETUP> - <USER>, select <MANAGEMENT>. Use the [ /ENTER] buttons on the remote ▲▼...
  • Page 51 To edit the user account information From the list of users, select a user account to edit and click <EDIT> next to it. From the Edit window, make necessary changes and click <OK>. To delete the user account, click <DELETE>. The <ADMIN>...

  • Page 52: Network Setup

    System Setting Network Setup You can set IP address, DDNS and E-mail settings, check network status and RTP. IP Setup Specify the IP address as well as the remote service port. From <SYSTEM SETUP> - <NETWORK>, select <IP SETUP>. Use the [ /ENTER] buttons on the remote control or use the mouse to select one between <IPv4>...
  • Page 53 IPv6 IPv6 : You can select OFF or ON for IPv6. ON (MANUAL) ON (AUTO) RENEW : The network server restarts and re- allocates IPv6 IP address. IP ADDRESS : Provide the IP address. GATEWAY : provide the gateway address. 1ST DNS SERVER : enter the address of the primary DNS server.
  • Page 54 System Setting Email You can register and test an email address so that an email notification is delivered at a specific interval or if an event occurs. From <SYSTEM SETUP> - <NETWORK>, select <EMAIL>. Use the [ /ENTER] buttons on the remote ▲▼...
  • Page 55 Network Status From the network map screen, you can check the internet connection status and camera connection status, and check also the details of the connection status for each camera. From <SYSTEM SETUP> - <NETWORK>, select <NETWORK STATUS>. /ENTER] buttons on the remote control or use the mouse to select one between <NETWORK MAP> Use the [ ▲▼...
  • Page 56 System Setting Security For security purpose, you can set whether to use encryption and its method, and configure IP filtering. From <SYSTEM SETUP> - <NETWORK>, select <SECURITY>. /ENTER] buttons on the remote Use the [ ▲▼ ◀▶ control or use the mouse to select one between <ENCRYPTION>...
  • Page 57 From <SYSTEM SETUP> - <NETWORK>, select <RTP>. /ENTER] buttons on the remote control or use the mouse to select one between <RTP> and Use the [ ▲▼ ◀▶ <MULTICAST>. When done, press the [EXIT] button on the remote control or click <CLOSE> in the lower screen. The confirmation message appears and you will return to the previous menu.
  • Page 58 System Setting System Setting You can configure the settings of date/time, system management, system information, control device, POS/ATM and Secuity. Date/Time Specify the current date and time. From <SYSTEM SETUP> - <SYSTEM>, select <DATE/TIME>. Use the [ /ENTER] buttons on the remote ▲▼...
  • Page 59 System Management You can check, update or reset the system information. From <SYSTEM SETUP> - <SYSTEM>, select <SYSTEM MANAGEMENT>. Use the [ /ENTER] buttons on the remote control ▲▼ ◀▶ or use the mouse to set each option of the system management.
  • Page 60 System Setting LOAD : Apply the settings of the storage device to the DVR. Connect the storage device to the USB port of DVR. NETWORK SETUP WIZARD : Triggered when the corresponding button is pressed or upon factory initialization. The wizard guides through network configuration such as setting the DHCP or static IP address, WEB and RTSP service ports.
  • Page 61 To perform the upgrade Connect the USB storage device that contains the updatable files. Click <USB>. Select one(s) from the updatable files listed in <F/W LIST>. Click <UPGRADE>. When the confirmation message appears, click <OK>. The progress bar displays the progress of the firmware upgrade process.
  • Page 62 System Setting System Information You can check the current system version and system-related settings. From <SYSTEM SETUP> - <SYSTEM>, select <SYSTEM INFORMATION>. Check the status of the current system. When done, press the [EXIT] button on the remote control or click <CLOSE> in the lower screen. The confirmation message appears and you will return to the previous menu.
  • Page 63 POS/ATM You can check the configuration of the POS/ATM device connected to DVR. From <SYSTEM SETUP> - <SYSTEM>, select <POS/ATM>. /ENTER] on your remote control or Use the [ ▲▼ ◀▶ use the mouse to check the POS/ATM settings. ACTION : Specify whether to activate the POS/ ATM device or not.
  • Page 64 System Setting Security For security, you can set to apply reinforced password policy (to system, search/backup) and control accessing snapshot. SYSTEM SETUP SYSTEM From < > - < >, select SECURITY < >. Use the [ ] buttons on the remote ▲▼◀▶/ENTER control or use the mouse to set each option of security.
  • Page 65 Storage You can configure the settings of and view information of the disk and external storage device. Disk Information It will show information about the connected disk. From <SYSTEM SETUP> - <STORAGE>, select <DISK INFORMATION>. Use the [ /ENTER] buttons on the remote ▲▼...
  • Page 66 System Setting Disk Operations You can set to delete the recording automatically and set the overwrite options, and you can also format the HDD recording data. From <SYSTEM SETUP> - <STORAGE>, select <DISK OPERATIONS>. Use the [ /ENTER] buttons on the remote ▲▼...
  • Page 67 From <SYSTEM SETUP> - <STORAGE>, select <DISK CONFIGURATION>. /ENTER] on your remote Use the [ ▲▼ ◀▶ control or use the mouse to change your DISK CONFIGURATION. MODEL : Display the model of each disk. CAPACITY : Display the capacity of each disk. STATUS : If any problem occurs in the disk where a RAID array has been configured, the disk is displayed as Degrade.
  • Page 68 System Setting S.M.A.R.T settings You can check the S.M.A.R.T information of the disk and specify the check frequency. What is S.M.A.R.T information? S.M.A.R.T (Self-Monitoring, Analysis and Report Technology) is to detect a HDD that is likely to cause a problem in the future with a warning message.

  • Page 69: Event Setup Viewer

    Event Setup Define various events, and specify the conditions to notify the user in various ways. Alarm Out Specify the alarm output conditions with the work schedule. Alarm Out From <SYSTEM SETUP> - <EVENT>, select <ALARM OUT>. Use the [ /ENTER] buttons on the remote ▲▼...
  • Page 70 System Setting ON/OFF Schedule You can activate or turn off the alarm output as scheduled. Use the [ /ENTER] buttons on the remote ▲▼ ◀▶ control or use the mouse to select a <DATE> for the schedule. Drag the mouse to resize the cell or use the on the ] buttons to move to the cell, then press ▲▼...
  • Page 71 Event Notification Specify the methods of notification such as buzzer, video popup or email if an event occurs. From <SYSTEM SETUP> - <EVENT>, select <EVENT NOTIFICATION>. Use the [ ] buttons on the remote control or use the mouse to select one from <BUZZER>, <DISPLAY> and ▲▼...
  • Page 72 System Setting Email If an event occurs, this will notify registered users of the event by email. If you do not want to receive the email, uncheck the <EMAIL NOTIFY> option in <MANAGEMENT>. (Page 50) ADD NEW EMAIL If you want to add a new mail recipient beside the existing ones, click this to add the recipient.
  • Page 73 Alarm Sensor You can configure the settings of the alarm sensor and specify the operation of the sensor if an event occurs. From <SYSTEM SETUP> - <EVENT>, select <ALARM SENSOR>. Use the [ ] buttons on the remote control or use the ▲▼...
  • Page 74 System Setting Motion Sensor You can set an action to execute when a motion is detected. For the settings of the motion sensor, move to <CAMERA SETUP>. From <SYSTEM SETUP> - <EVENT>, select <MOTION SENSOR>. Use the [ ] buttons on the remote control or ▲▼...
  • Page 75 Video Loss You can specify a reaction to the case where no video is received from the camera. From <SYSTEM SETUP> - <EVENT>, select <EVENT LOSS>. Use the [ ] buttons on the remote control or use ▲▼ ◀▶ the mouse to specify the reaction to a video loss ALARM OUT : Specify the alarm output channel if a video loss occurs.
  • Page 76 System Setting System Event You can set any action to an event related to the disk, recording, network or system. Like the other events, you may notify the event to the user using the alarm/buzzer output, OSD pop-up or email. From <SYSTEM SETUP>...
  • Page 77 System BOOTING EVENT: This event occurs when the DVR is booting. LOGIN FAIL EVENT: This event occurs when the DVR fails to log in. You can specify the times of clicking < > to trigger the event. FAN FAIL EVENT : This event occurs if the CPU cooling fan or unit's cooling fan does not work at all.

  • Page 78: To Start The Record Setup Menu

    Record Setting You can configure the record settings for the DVR. Only authorized users can access the Record Setup menu. To start the Record Setup menu How to use the mouse ¯ ENTER ENTER SEARCH SETUP SEARCH SETUP   ...

  • Page 79: Record Setup

    Record Setup Operation Mode You can set the recording options for Auto or Manual mode. From <RECORDING> menu, select <OPERATION MODE>. ] buttons or use the mouse to set <RECORDING CONFIGURATION MODE> to <AUTO Use the [ ▲▼ ◀▶ CONFIGURATION> or <MANUAL CONFIGURATION>. Set the recording options for each selected Record mode.
  • Page 80 Record Setting Manual Configuration If you set the record mode to <MANUAL CONFIGURATION>, the manual configuration window will appear where you can set the manual recording and panic recording options. MANUAL CONFIGURATION OPTIONS : You can configure the recording settings by the time, date, and channel.
  • Page 81 Continuous Recording You can configure the settings of: continuous recording time, recording size, frame rate per second and quality. From the <RECORDING> menu, select <CONTINUOUS RECORDING>. From <OPERATION MODE>, you must set <RECORDING CONFIGURATION MODE> to <MANUAL CONFIGURATION> before you can set the <CONTINUOUS RECORDING>. Use the [ ] buttons on the remote control or use the mouse to select either <SIZE/FPS/QUALITY>...
  • Page 82 Record Setting Schedule Setting Select a start day of the week on the schedule. Click a time cell from which you want to make the schedule and drag it to a desired cell. Or use the [ ] buttons on the remote control to ▲▼...
  • Page 83 Alarm Recording Specify the recording size of the alarm event if it occurs and make schedule for that recording. From the <RECORDING> menu, select <ALARM RECORDING> Use the [ ] buttons on the remote control or use ▲▼ ◀▶ the mouse to select either <SIZE/FPS/QUALITY> or <SCHEDULE>.
  • Page 84 Record Setting Network Streaming You can specify the maximum size of network streaming for remote users and set the FPS. Even if you set the resolution and FPS to high for the network streaming, the DVR will reduce the size or FPS according to the network status (speed) before transferring the recording video.

  • Page 85: Search

    Search You can search for the recording data in the HDD by the criteria of time, thumbnail, event, text-in, etc. To move to the Search menu while in monitoring How to use the mouse ¯ SEARCH SETUP SEARCH SETUP ENTER ENTER ...

  • Page 86: Search Settings

    Search Search Settings Time Search With the calendar, you can search for the recording data by the recorded date. From the <SEARCH> menu, select <TIME SEARCH>. Use the [ ] buttons or use the mouse to specify ▲▼ ◀▶ the search date and time from the calendar in the left corner of the screen.
  • Page 87 Thumbnail Search To improve your search, you will be provided with a list of thumbnails. Select Day, Hour or Minute to narrow down the search results. From the <SEARCH> menu, select <THUMBNAIL SEARCH>. Use the [ ] buttons or use the mouse to specify ▲▼...
  • Page 88 Search Event Search Search for events that occurred at the specified time and select an event to play from the list. From the <SEARCH> menu, select <EVENT SEARCH>. Use the [ ] buttons or use the mouse to specify ▲▼ ◀▶ the <START>...
  • Page 89 Text-in Search You can search for the text generated at a predefined time and select the text from the list to playback. From the <SEARCH> menu, select <TEXT-IN SEARCH>. Use the [ ] on your remote control or use the ▲▼...

  • Page 90: If You Want To Play

    Play If you want to play To play the searched data You can search for and play a searched data. To play with the live viewer Simply double-click a desired time point in the right corner of the play screen. If you move the cursor to the rightmost, the "Timeline"...
  • Page 91 Playback channel selection menu Item Description CAM1 Display the title of the selected channel. Zoom the video of the selected channel. (The zooming function is active only in '1' ZOOM split screen.) The "Set bookmark" popup appears, and you can bookmark a play point for the START BOOKMARK backup purpose.
  • Page 92 Play Bookmarking During playback, you can add a bookmark for reserving the video data. You can view the bookmarked data in the Archive menu, which can be saved to a connected device for the backup purpose. Provide a tag in the <TAG> item for data reservation. Provide the details of the reserved data in the <MEMO>...

  • Page 93: To Start The Archive Menu

    Archiving To start the Archive menu Using the Archive menu during playback During the playback, click <NEW ARCHIVE( )>. The "ARCHIVING SETUP" window appears where you can reserve the data. Click <MENU( )> in the lower left corner and select the <ARCHIVE> menu. Press the [ARCHIVE] button on the remote control.
  • Page 94 Archiving Reserved data management You can search for the reserved data and delete or import it to a storage device. From the <ARCHIVE> menu, select <RESERVED DATA MANAGEMENT>. The reserved data will be listed. Select a data type from <AVI> and <Snapshot Capture>.
  • Page 95 Archive Devices Setup Provide the FTP server information for archiving data in the HDD before testing the transfer. From the <ARCHIVE> menu, select <ARCHIVE DEVICES SETUP>. Move to the FTP information box. Fill in each item using a virtual keyboard. HOST NAME : enter the address at which you can access the server.

  • Page 96: What Is The Web Viewer

    Web Viewer Web Viewer What is the Web Viewer? Web RA is a user-friendly software application that enables you to control the video data in connection with a remote DVR. System Requirements The following is the minimum hardware and operating system requirements to run Web RA. Windows XP Professional Operating System Windows Vista Home Baisc / Premium...
  • Page 97 Provide the user ID and password. ADMIN The initial administrator ID is and the password “ ” should be set when logging in for the first time. Click the lower warning bar to install the ActiveX. If you fail to download the ActiveX control, move to Tools Internet Options Security Custom Level...

  • Page 98: Live

    Web Viewer Live Live Screen At a Glance Item Description View selection tab You can switch to the live, playback and setup screen and check the provided information. Live Display the live screen of the currently connected DVR. Split Mode Select and switch to a desired split-screen mode.
  • Page 99 Item Description Voice transmission You can turn on or off the output of the voice signal. Channel Select a channel listed in the screen. Save Save the live video on the screen. Print Print out the current screen. Capture Capture the selected image. ActiveX Settings Configure the ActiveX settings or specify the saving path of the captured image.
  • Page 100 Web Viewer To save the video Click < > to start saving. The video from the selected channel will be saved to the PC in the AVI format. (Default path: C:\SaveFolder) > again to stop saving. Click <ActiveX Setting> to display the context menu where you can change the Click <...
  • Page 101 Status tab Click <STATUS> at the bottom of the screen. You can check the event occurrence for each channel of the connected DVR. Log tab Click <LOG> at the bottom of the screen. You can check the log of the connected DVR. PTZ tab Click <PTZ>...

  • Page 102: Search

    Web Viewer Search Click <SEARCH> to display the remote control screen for the DVR. Search Viewer at a Glance Item Description View selection tab You can switch to the live, playback and setup screen and check the provided information. Playback Screen Play the recording data.
  • Page 103 Item Description REFRESH Reload the time line. PLAY Play the video that satisfies your search criteria. EXPORT Archive the video that satisfies your search criteria. Channel Selection Select a channel listed in the screen. Screen Print out the current screen. Image Capture Capture the selected image.
  • Page 104 Web Viewer Search by event You can sort the recording data items by event to facilitate your search. Mark the checkbox of the event that you want to search for. Specify the start and end dates and times for your log search.

  • Page 105: Setup

    Setup Click <SETUP> to display the remote control screen for the DVR. When done, click <OK> to apply the changes to the remotely connected DVR. If the DVR is in process of system or record setting, the remote control will be disabled. If you change the settings remotely at will, the major 'Record Settings' of the DVR may be changed, which is not recommended at all.
  • Page 106 Web Viewer Image Setting You can set the image of each channel. When done, click <APPLY> to apply the changes. The default color value is <50>. (Brightness, Contrast, Hue, Color) If you change the default settings, the video from the DVR or the video color may not be displayed properly.
  • Page 107 Motion Setting You can set each camera s motion detection, day/night ’ time and others. Select a channel. Set the mask area and activation and specify the daytime range. When done, click <APPLY> to apply the changes. For information about how to set the motion area, refer to "Motion Area Setup".
  • Page 108 Web Viewer PTZ setting To make DVR utilize camera s PTZ functions, match the ’ protocol and baud rate of connected cameras and DVR. Web Viewer...
  • Page 109 Privacy Mask You can enable a camera channel s privacy masking area ’ and its mask color. English...
  • Page 110 Web Viewer Display OSD Setting Configure the settings for the time, title, boundary, icon and language that will be displayed on the screen. Make changes to each item of the OSD menu and click <APPLY> to apply the changes. For details about each displayed item, refer to "OSD". (page 41) Audio Audio/Buzzer...
  • Page 111 User User Management You can add a user account and change the password. For details about each displayed item, refer to "User Setting". (page 50) To add a user, click <Add> and provide the user information. If you want to delete the user click <DEL> next to it. When done, click <APPLY>...
  • Page 112 Web Viewer Network Network Setting You can check the network connection status and change the baud rate. Change the maximum transfer rate and click <APPLY> to apply it. For more information about each network entry, refer to "IP Setup". (page 52) DDNS Setting You can configure the DDNS settings so that remote users who are connected to the network can access...
  • Page 113 Security Setting For security purpose, you can set whether to use encryption and its method. Change the system network settings and click <APPLY> to apply the changes. For more information, refer to "Security". (page 56) For more information, refer to "RTP". (page 57) English...
  • Page 114 Web Viewer System Date/Time Setting Specify the current date and time. When done, click <APPLY> to apply the changes. For more information about each of the time and date settings, refer to "Date/Time". (page 58) System Management You can configure the access settings of: log in, log out, and auto logout.
  • Page 115 Control Device Setting Set the connection of both the remote control and the keyboard control. Change the communication settings and click <APPLY> to apply the changes. For more information about each communication item, refer to "Control Device". (page 62) Security Setting For security, you can set to apply reinforced password policy (to system, search/backup) and control accessing audio and snapshot.
  • Page 116 Web Viewer S.M.A.R.T Status You can check the S.M.A.R.T status for each of the internal and external devices. What is S.M.A.R.T? This is a sort of HDD self-diagnosis tool that detects any error on the system and alerts the user if an error occurs. Event Alarm Output Specify the alarm output conditions with the work...
  • Page 117 Event Notification You can set desired event actions triggered by an event, such as <BUZZER OUT>, <DISPLAY>, <EMAIL> and <FTP> notifications. Set the dwell time for buzzer or pop-up display, or set the email or FTP destination settings and then click <APPLY>...
  • Page 118 Web Viewer Alarm Sensor You can configure the settings of the alarm sensor and specify the operation of the sensor if an event occurs. When done, click <APPLY> to apply the changes. For more information about each of the alarm sensor actions, refer to "Alarm Sensor".
  • Page 119 System Event You can set event actions for disk, recording, network and system events. As same to setting event actions for normal events, you can set to trigger alarm output, buzzer, display on-screen pop-up, or send event notification via email and FTP. When done, click <APPLY>...
  • Page 120 Web Viewer Record Setup Operation mode You can set the recording options for AUTO CONFIGURATION or MANUAL CONFIGURATION mode. When done, click <APPLY> to apply the changes. For more information about how to set each mode, refer to "Operation Mode". (page 79) Web Viewer...
  • Page 121 Continuous Recording You can configure the settings of: continuous recording time, recording size, frame rate per second and quality. Click < > next to each item to display the list of values available. When you complete the recording size and schedule settings, click <APPLY>...
  • Page 122 Web Viewer Motion Recording Set the <SIZE/FPS/QUALITY/AUDIO> and the <SCHEDULE> to apply if a motion event occurs. Click < > next to each item to display the list of values available. Complete setting the <SIZE/FPS/QUALITY/AUDIO> for the motion recording as well as the <SCHEDULE>, and click <APPLY>...
  • Page 123 Alarm Recording Set the <SIZE/FPS/QUALITY/AUDIO> and the <SCHEDULE> to apply if an alarm event occurs. Click < > next to each item to display the list of values available. Complete setting the <SIZE/FPS/QUALITY/AUDIO> for the alarm recording as well as the <SCHEDULE>, and click <APPLY>...
  • Page 124 Web Viewer Panic Recording From the <PANIC RECORD> menu, you can set the resolution, FPS, quality and audio settings to your preference. Click < > next to each item to display the list of values available. When you have completed the manual record settings, click <APPLY>...
  • Page 125 Audio Mapping You can activate audio of a channel to communicate to the remote user. Click < > on the right side of each item to display audio channels available to select. Click <APPLY> to complete and apply audio setup. About Click the <INFORMATION>...

  • Page 126: Nviewer

    Mobile Viewer Mobile Viewer nViewer You can use the smart viewer to monitor the network on a remote site and play the monitoring video anytime anywhere. nViewer specification Minimum / recommended specification Minimum specification Recommended specification Processor : 800 MHz or higher Processor : 2 GHz or higher Flash : 512 MB Flash : 512 MB...
  • Page 127 Using the nViewer on iPhone How to download the iPhone-dedicated application From your iPhone, access the App Store. Enter "nViewer" in the search bar to find it before downloading. Install the application on your iPhone. The nViewer supports the Multi split screen mode. The nViewer Lite is a free application, and does not provide search, log view, PTZ control and system configuration functions.
  • Page 128 Mobile Viewer Provide the access ID of the DVR as well as the password. Specify the use of the Auto Login. Click <Save>. Select the site that you added in the DVR List. Mobile Viewer...
  • Page 129 Try to access the DVR. CAM1 If connected successfully, you will see the screen as shown. DATE : 04/13/2023 23:42:26 Split Mode Click any area on the screen. The main menu appears at the bottom of the screen. AUDIO ZOOM HD/HQ AUDIO AUDIO...
  • Page 130 Mobile Viewer To use PTZ control Back You can use 2 methods for PTZ control. Back To switch between PTZ control methods, use the Fine Fine Control “ Control button. ” Fine Control For continuous PTZ control while viewing the monitoring window, use the joystick control as shown in the right figure.
  • Page 131 Using the Log View From the main menu, click < >. You can check the log of the data stored. Select one from Alarm, Motion, Record, Etc. and click < >. You will view the log of related items. English...
  • Page 132 Mobile Viewer Using the Search function From the main menu, click < >. You can view the history of the data stored. Select a desired time and date. You can use the vertical time bar to specify the start time. Click <...
  • Page 133 Using the Setup function From the main menu, click < >. You will be connected to the web viewer site. For details about each displayed item, refer to "Setup". (page 105) English...
  • Page 134 Mobile Viewer Using nViewer with Android How to download the Android-dedicated application From your smart phone, access the Market. Enter "nViewer" in the search bar to find it before downloading. Install the application on your Smart Phone. The nViewer supports the 1/4 split screen mode. The nViewer Lite is a free application, and does not provide search, log view, PTZ control and system configuration functions.
  • Page 135 Select the site that you added in the DVR List. Press and hold the mouse button to display the pop-up window. Select <Connect> and try to access. If connected successfully, you will see the screen as shown. English...
  • Page 136 Mobile Viewer Split Mode Click any area on the screen. The main menu appears at the bottom of the screen. AUDIO ZOOM HD/HQ AUDIO AUDIO Click < > in the top left corner to switch to 1-split AUDIO AUDIO mode; click < >...
  • Page 137 To use PTZ control You can use 2 methods for PTZ control. Back PTZ mode Back To switch between PTZ control methods, use the Fine “ Fine Control Control button. ” Fine Control For continuous PTZ control while viewing the monitoring window, use the joystick control as shown in the right figure.
  • Page 138 Mobile Viewer Using the Log View From the main menu, click < >. You can check the log of the data stored. Select one from Alarm, Motion, Record, Etc. and click < >. You will view the log of related items. Mobile Viewer...
  • Page 139 Using the Search function From the main menu, click < >. You can view the video of the recording data. Select a desired time and date. You can use the vertical time bar to specify the start time. Click < >...
  • Page 140 Mobile Viewer Using the Setup function From the main menu, click < >. You will be connected to the web viewer site. For details about each displayed item, refer to "Setup". (page 105) Mobile Viewer...

  • Page 141: Getting Started With The Backup Player

    Archive Viewer You can play the data archived in the DVR. You can play the HDD data recorded by the DVR. Getting started with the Backup Player Connect the DVR to the backup USB storage device. Open the folder saving the archived images. Run the Backup Player.
  • Page 142 Archive Viewer Check the integrity of the archived file. When done, the archived file will be played on the screen. Archive Viewer...

  • Page 143: Backup Player At A Glance

    Backup Player At a Glance Item Description Setup Configure the environment settings. Minimize, Close Minimize or close the Backup Player. Channel Information Show the channel information and the video resolution. Play Time Display the time of the current video image. Play Time Display the current playback time.
  • Page 144 Archive Viewer Video Capture Click < > to capture the current video image. Selected Video : Capture the actual frame of the current video. Screen : Capture the visible portion of the current video. Format : Select a saving format.(BMP, JPG, PNG) Path : Specify the saving path.
  • Page 145 Settings Click < > to configure the Backup Player settings. You can check the version of the Backup Player. Maintain image aspect ratio : Preserve the aspect ratio of the image. If you do not mark this option, the image will be adjusted to fit the screen.

  • Page 146: Compatible Hdd Specifications

    Appendix Compatible HDD Specifications SATA1(1.5G) : Can be used Maximum SATA Speed SATA2(3.0G) : Can be used SATA3(6.0G) : Devices of backward compatibility to SATA2 (3.0G) can be used. Maximum Start-up Current 12V, 2A (or lower) Maximum Average Operation Power 7W (or lower) Consumption Maximum R/W Latency...

  • Page 147: Troubleshooting (Faq)

    Troubleshooting (FAQ) Problem Action Make sure that the rear switch is turned on. The system does not operate at all with no active LED in Make sure that the system gets supplied with power properly. the front panel. Check the input voltage. Check if the system fan in a side panel of the unit or the CPU fan inside the unit works properly.
  • Page 148 ganzsecurity.com CORP HQ +1 (919) 230-8700 | WEST COAST +1 (877) 407-9555 ganzsecurity.com ©2019 CBC AMERICA LLC, All Rights Reserved.

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