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Itamar Medical Ltd.
6.
TROUBLESHOOTING GUIDE
6.1
Application Error Messages
If an error occurs or a message is displayed on the Application's screen, you should take the
actions specified below. If the problem persists you may contact the Help Desk as specified
on the package or an authorized representative directly.
Error Message
Device critical errors were
detected:
Device errors:
-Probe LEDs
-Probe photo
Initialization errors occurred:
Please fix them and restart
application:
-SBP
Initialization errors occurred,
please fix them and restart
application.
-Device already used
Device's critical errors were
detected.
Device errors:
-Used device
Initialization errors occurred,
please fix them and restart
application.
-Insufficient storage space
Communication failure, please
try again or the Internet
connection is not available
Please wait
WatchPAT™ONE System
Possible Reason
There is a hardware failure in
finger probe
There is a hardware failure in
chest sensor
The device has been already in
use (when in WELCOME screen)
The device has been already in
use (when in BATTERY screen)
The Application fails to allocate
storage on the Mobile phone
Mobile phone has no internet
access
If this is displayed in battery
screen or PIN screen for a long
time, it may indicate the access to
the internet is not available.
48
Action
Return the device to the
provider, and a new one will be
shipped in return.
Return the device to the
provider, and a new one will be
shipped in return.
Return the device to the
provider, and a new one will be
shipped in return.
Return the device to the
provider, and a new one will be
shipped in return.
Free up to 70MB on the Mobile
Phone so the Application can
operate properly
Provide internet access to your
phone
Provide internet access to your
phone
Operation Manual
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