CHAPTER 14 TROUBLESHOOTING
29
E677 (The communication between the printer board and the machine has a fault.)
Cause
PCB
Printer board
PDL 1/F board,
System
motherboard,
Image processor
PCB
30
E710 (The IPC communication chip on the image processor PCB has a fault.)
Cause
Image processor
PCB
31
E711 (IPC communication has a fault.)
32
E712 (The communication with the feeder has a fault.)
33
E713 (The communication with the sorter has a fault.)
34
E716 (The communication with the pedestal has a fault.)
Cause
Cable
Cable
Options print PCB
Image processor
PCB
14-86
Step
Check
1
Check the connection between the
printer board and the PDL I/F board
and the system motherboard. Is any
of the pins bent or otherwise not
normal?
2
Replace the printer board. Is the
problem corrected?
Step
Check
1
Turn off and then on the main
power supply. Is the problem
corrected?
Step
Check
1
Turn off and then on the main
power. Is the problem corrected?
2
Disconnect and connect the cable
connecting the accessories. Is the
problem corrected?
3
Is the continuity of the cable
normal?
4
Is there an output of 24 VDC at
J143-1/J143-2 and J142-1/1442-2?
(J142 and J143 are used in
common.)
COPYRIGHT © 1999 CANON INC. CANON 405/335 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
Yes/No
Action
YES
Correct the connection.
YES
End.
NO
Replace the PDL I/F
board, system
motherboard, and image
processor PCB.
Yes/No
Action
YES
End.
NO
Check to make sure that
the image processor PCB
is free of dust or foreign
matter; then, replace the
image processor PCB.
Yes/No
Action
YES
End.
YES
Correct the connection.
NO
Replace the cable.
YES
Replace the options print
PCB.
NO
Replace the image
processor PCB.