6 Servicing procedures
6.2 Troubleshooting
6.2.1 Error codes
Errors and required responses (standard)
The following table lists the errors that you may be able to resolve yourself. If the combi oven contin‐
ues to display the error after you have tried to resolve it, please contact customer service.
Always contact customer service for help if any error messages appear that are not listed here.
Error code
E01
E02
E03
E04
E11
E15
E16
E21
E22
E25
E29
E80
E81
E83
E96
E97
None
None
User manual
Description of error
Not enough water: Water pressure is less
than 0.5 bar 5 seconds after valve activa‐
tion
Wiring compartment too hot
Fan fault / Motor TP (thermal cutout) has
tripped or fault in frequency converter
Extra fan fault in electrical compartment
Over-temperature detected by oven sen‐
sor (B6)
Over-temperature detected by condenser
sensor (B3)
Dehumidifier flap error: the dehumdifier
flap cannot be initialized
Oven sensor (B6) open circuit
Core temperature probe (B10) open cir‐
cuit
Condenser sensor (B3) open circuit
Core temperature probe (B10) has a
ground fault
ID error (identification error):
Appliance does not recognize the type of
heating
Cooking profile not saved correctly
Inadmissible cooking function
Communication error between SM and
BM
Error message not possible
IDM Error (IDM = identification module)
Fatal IDM Error (IDM = identification
module)
Required response
Open water supply
■
Contact customer service
■
Clean fluff filter on the rear of the ap‐
■
pliance
Clear air intake at rear of appliance
■
Contact customer service
■
Check fuse in building
■
Contact customer service
■
Clean fluff filter on the rear of the ap‐
■
pliance
Clear air intake at rear of appliance
■
Contact customer service
■
Contact customer service
Open water supply
■
Contact customer service
■
Restart the appliance
■
Contact customer service
■
Contact customer service
Contact customer service
Contact customer service
Contact customer service
Contact customer service
Download cooking profile again
■
Import cooking profiles stored on the
■
IDM
Contact customer service
■
Re-enter the cooking program
■
Contact customer service
■
Unplug the appliance for approx.
■
10 seconds and restart
Contact customer service
■
Contact customer service
Switch the appliance off and back on
■
again.
If the error is still displayed: Contact
■
customer service
Contact customer service
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