idp SMART-81 User Manual page 86

Retransfer card printer
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MAG T2 Err
MAG T3 Err
ConExtDeviceErr
Ribbon None
Ribbon Zero
Film None
Film Zero
TPH None
Heater None
Bheater None
Heater Broken
Bheater Broken
PrintData Fail
Spool Full
Invalid Password
Failure to read magnetic track 2
-. Be sure the cards are loaded in the input hopper in the correct orientation
-. Make sure the coercivity of magnetic cards matches the encoding configuration
-. Check the printer rollers, encoder head and cards for dust and debris and clean
if necessary.
Failure to read magnetic track 3
-. Be sure the cards are loaded in the input hopper in the correct orientation
-. Make sure the coercivity of magnetic cards matches the encoding configuration
-. Check the printer rollers, encoder head and cards for dust and debris and clean
if necessary.
Communication error between Printer and Laminator
-. Be sure the laminator is plugged in, turn on and laminate film is installed
correctly.
-. Check the communication status between the printer and the laminator.
Ribbon is not detected
-. Be sure a ribbon is installed correctly. If spent, install a new ribbon
-. Be sure to use only Genuine IDP Ribbons
Ribbon is spent / used.
-. Be sure a ribbon is installed correctly. If spent, install a new ribbon
-. Be sure to use only Genuine IDP Ribbons
Retransfer Film is not detected
-. Be sure a film is installed correctly. If spent, install a new film
-. Be sure to use only Genuine IDP Products
Retransfer Film is not detected
-. Be sure a film is installed correctly. If spent, install a new film
-. Be sure to use only Genuine IDP Products
Thermal Print Head is not installed or not recognized
-. Check the print head installation
-. Contact IDP Support
Retransfer heater is not installed or not recognized
-. Check the Retransfer installation
-. Contact IDP Support
Bend Remedy heater is not installed or not recognized
-. Check the Bend Remedy Heater installation
-. Contact IDP Support
Retransfer's control circuit or heater is not operating correctly
-. Check the retransfer film installation
-. Contact IDP Support
Bend Remedy heater control circuit or heater is not operating correctly
-. Check the installation
-. Contact IDP Support
An error during printing occurred
-. Verify that the card template configuration matches the printer's configuration
and consumables.
-. Ensure you are using a Genuine IDP USB cable.
-. Change the USB port in the PC
-. Reinstall the printer driver.
The printing data have filled the Windows Spooler.
-. This message may disappear after printing all data has been sent to the printer
-. Reboot the printer
-. Reboot the PC
The password is not correct.
-. Input the correct password.
-. Contact IDP Support if you have forgotten or misplaced your password
86

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