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Images Are Distorted or Not Clear
Check the following points
●
Are the document pad and the document bed clean? (page 49)
Is a scan performed on a place that is unstable or vibrates? (page 49)
●
Is the scanner placed on a flat, level surface? Are the rubber pads attached on the bottom of
●
the scanner? (page 49)
Are there any wrinkles or curls on the document? (page 49)
●
If the problem still persists, check each item in
Provider (page 54)
product. Refer to the contact information in the Contact List if supplied with this product, or
refer to the contact information in the Contact for Inquiries section if provided in Safety
Precautions supplied with this product, and then make an inquiry.
●
Are the document pad and the document bed clean?
Solution
Clean the dirty parts.
For details, refer to
●
Is a scan performed on a place that is unstable or vibrates?
Solution
Perform a scan on a place that is stable and does not vibrate.
●
Is the scanner placed on a flat, level surface? Are the rubber pads attached on the bottom of the
scanner?
Solution
Place the scanner on a flat and level surface.
Or, attach the rubber pads on the bottom of the scanner.
●
Are there any wrinkles or curls on the document?
Solution
Smooth out the wrinkles or curls on the document.
Place the document flatly on the document bed and hold the document gently with the
document cover.
first, then contact the distributor/dealer where you purchased this
Cleaning the Inside of the Scanner (page
49
Before You Contact the Scanner Service
38).
Troubleshooting
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