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Automatic Page Size Detection Fails
Check the following points
●
Are the document pad and the document bed clean? (page 53)
Did you scan with the document cover opened? (page 53)
●
Is the shape of the document a rectangle? (page 53)
●
Is the document folded? (page 53)
●
●
Are you using documents with a black background or edges? (page 53)
If the problem still persists, check each item in
Provider (page 54)
product. Refer to the contact information in the Contact List if supplied with this product, or
refer to the contact information in the Contact for Inquiries section if provided in Safety
Precautions supplied with this product, and then make an inquiry.
●
Are the document pad and the document bed clean?
Solution
Clean the dirty parts.
For details, refer to
●
Did you scan with the document cover opened?
Solution
Close the document cover before scanning.
●
Is the shape of the document a rectangle?
Solution
If the shape of the document is not a rectangle, automatic page size detection does not work
correctly.
●
Is the document folded?
Solution
Flatten the folded document.
●
Are you using documents with a black background or edges?
Solution
If the document has a black background or edges, automatic page size detection does not
work correctly.
first, then contact the distributor/dealer where you purchased this
Cleaning the Inside of the Scanner (page
53
Before You Contact the Scanner Service
38).
Troubleshooting
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