Troubleshooting; When Scanning Does Not Start - Ricoh IS330DC - IS - Flatbed Scanner Operating Instructions Manual

This section explains the possible causes and actions to take when the scanner
does not scan an image in the expected manner or when the indicators of this
unit show an error reading.

When Scanning does not Start

The interface cable is not correctly
connected
The locking switch is in the locked
position.
The power can not be switched on
No document is set
The unit is not recognized as an
SCSI device

3. Troubleshooting

• Use a suitable interface cable.
• Make sure that the interface cable is properly connected.
• When scanning does not start and a strange noise can
be heard when switching on the power, the locking
switch at the left side of the main unit is in the locked
position. Turn the switch to {Unlock}.
• First make sure the power plug is inserted into a
household outlet; then set the Power Switch to ON.
• Set a document on the Contact Glass or in the Auto-
matic Document Feeder (ADF).
• First switch on the power of the scanner, then the
power of the PC.
• When changing the SCSI ID while the power is on,
press the Hard Reset Switch.
• Make sure the SCSI ID is correctly set.
• Make sure the cable is properly connected.
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