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Responding to Authentication Server Connection Error
If an error occurs when connecting to the authentication server, check the error message and follow the
corresponding corrective action appears on the operation panel.
Symptom
Cannot connect to
authentication server.
Cannot connect to
authentication server.
Responding to an Attention Indicator Flashes
If an attention indicator flashes, press [Status/Job Cancel] to check an error message. If the message is not
indicated on the touch panel when [Status/Job Cancel] is pressed or the attention indicator flashes for 1.5
seconds, check the following.
Symptom
Cannot send fax.
Corrective Actions
Set machine time to match the
server's time.
Check the domain name.
Check the host name.
Check the connection status with the
server.
Checkpoints
Is the modular cord
connected correctly?
Is Permitted FAX No. or
Permitted ID No.
registered correctly?
Has a communication
error occurred?
Is the destination FAX
line busy?
Does the destination
FAX machine respond?
Is there an error other
than above?
Corrective Actions
Connect the modular
cord correctly.
Check Permitted FAX
No. and Permitted ID
No..
Check error codes in the
TX/RX Result Report
and Activity Report. If
the error code starts with
"U" or "E", perform the
corresponding
procedure.
Send again.
Send again.
Contact your Service
Representative.
10-14
Troubleshooting
Reference Page
2-12
11-2
11-2
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Reference Page
—
FAX System (S)
Operation Guide
Chapter 6 "Registering
Permit FAX No." and
"Registering Permit ID
No."
FAX System (S)
Operation Guide
Appendix
"Error Code List"
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—
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