Transfer A Call To Another Person; Consult Before You Complete A Transfer; Conference Calls And Meetings - Cisco 7800 Series User Manual

Calls

Transfer a Call to Another Person

When you transfer a call, you can stay on the original call until the other person answers. This gives you an
opportunity to talk privately with the other person before you remove yourself from the call. If you don't want
to talk, transfer the call before the other person answers.
You can also swap between both callers to consult with them individually before you remove yourself from
the call.
Procedure
Step 1 From a call that is not on hold, press Transfer
Step 2 Enter the other person's phone number and press Call.
Step 3 (Optional) Wait until you hear the line ring or until the other person answers the call.
Step 4
(Optional) Press the line key to return to the held call.

Consult Before You Complete a Transfer

Before you transfer a call, you can talk to the person that you're transferring the call to.
Before you begin
You have an active call that needs to be transferred.
Procedure
Step 1
From a call that is not on hold, press Transfer
Step 2 When the other person answers, you can talk to them.
Step 3
(Optional) Press the line key to return to the held call.
Step 4 (Optional) Press the line key to return to the transfer target phone number.
Step 5
Press Transfer

Conference Calls and Meetings

You can talk with several people in a single call. You can dial another person and add them to the call. If you
have multiple phone lines, you can join two calls across two lines. The conference ends when all participants
hang up.
or Transfer again.
Cisco IP Phone 7800 Series Multiplatform Phones User Guide
Transfer a Call to Another Person
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