Cisco 7821 Quick Start Manual

Navigation

Line Buttons: Located on the left side of the phone
screen.
Session Buttons: Located on the right side of the
phone screen.
Softkeys: Four softkey buttons are located below
the phone screen.
Navigating a List or Menu: Press up or down on the
select bar
Selecting an Item in a List or Menu:
highlighted, press select.
Exiting a Menu: Press exit or go back on a level in
a menu, press back .

Settings

Volume: adjusts volume for the handset,
headset, speakerphone, and ringer.
Ringtone:
1. Press applications .
2. Select preferences > ringtone.
3. Select a line.
4. Scroll through the list and press
a sample.
5. Press set and apply to save selection.
Screen Contrast:
1. Press applications .
2. Select preferences > contrast.
3. Press the navigation bar up or down to alter
the contrast and press save.
Setting up Speed Dials:
To set up speed dials and customize other features
and settings, go to:
https://cucmprodpubvoip01.houstonisd.org/ucmuser/
Use your HISD login and password.

Tips

Keeping Track of Multiple Calls:
1. Ringing call: flashing amber
2. Connected call: solid green
3. Held call: flashing green
4. Shared line in use remotely: solid red
5. Shared line on hold remotely: flashing red
Best Practices in Using a Headset:
If you use a headset to dial or answer a call, your
With the item
headset is the primary audio path and a headset
icon displays in the right corner of the header bar.
Press answer
the headset.
1. Handset light strip
2. Programmable feature buttons
3. Phone screen
4. Softkeys
5. Navigation and select
6. Hold/Resume
7. Conference
8. Transfer
9. Speakerphone
play to hear
to automatically answer a call using
10. Headset
11. Mute
12. Keypad
13. Volume
14. Contacts
15. Applications
16. Messages
17. Handset
Houston ISD Helpdesk
Phone: 713-892-SERV (7378)
https://servicedesk.houstonisd.org
Cisco 7821/7841 VOIP
Quick Start Guide
Quick