Cisco 7841 User Manual

CONFERENCE CALLS

When on a call, press the More soft-key and then the Conference
soft-key or press the CONFERENCE button. The original call
is placed on hold.

Place a call to add another party. When the party answers, press the
Conference soft-key again to add the new party to the call.

Any Cisco phone user can add up to a maximum of 8 members.
To view the members of the conference call:

Press the More soft-key.

Press the Details soft-key.

Use the Navigation Bar to scroll through the list.
The conference initiator can remove any member:

Highlight the member you would like to remove.

Press the Remove soft-key.
JOIN (Calls must be on the same line)
Allows you to join two callers into a conference call.
While one call is on hold and the other call is active:

Press the CONFERENCE button.

Press the line button for the other (held) call. If there are more than
one held call, a list of calls displays.

The conference begins. The conference is established on the line with
the active call.
FORWARD ALL CALLS
To forward to another extension:

Press the Forward All soft-key. You will hear two beeps.

Enter extension number of where you wish to forward your calls. You
will hear a beep and a right arrow will appear in upper-right corner of
display. The LCD will also display the number to which your calls are
being forwarded.
To forward directly to your voicemail:

Press the Forward All soft-key, then press the
To cancel call forwarding:

Press the Forward All soft-key again.
To forward a line other than your first line:
 Press the line you want to forward.
 Press the Forward All soft-key.
 Press the MESSAGE key or dial the number to forward to.
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CALL PARK
Allows you to place a call on hold in the system so that it can be retrieved
from any phone in your office.

To park a call, press the Park soft-key (You may have to press the
More soft-key to see the Park soft-key)
(Remember the park extension number shown in the display)

To retrieve the call from any phone, dial the park extension.

To retrieve the call from the same phone, press the Resume soft key.
CALL HISTORY
To view and/or call the last 150 calls placed, answered or missed for
all lines.

Press the APPLICATIONS
Navigation button.

Press 1 for Recent

Scroll through the list of calls. Meaning of icons:

Incoming Calls

Outgoing Calls

Or press the Missed soft key.
Note – You might need to use the EditDial soft-key to add a "9" or "9 1" to
the front of the number before pressing the Call soft key.
MESSAGE key.
I nnov a ti v eS ol uti ons a nd R es our c es T r a i ni ngM a ter i a l
button OR press UP on the
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Cisco 7841 IP Phone

User Guide

Programmable Feature & Line buttons
Message
Applications Contacts
Hold / Resume Transfer
Conference Speaker
Mute Headset Soft key
Navigation /Select Volume