Voice Messages States Of Monitored Voicemail Accounts - Cisco 7800 Series User Manual

Voice Messages States of Monitored Voicemail Accounts

Starting State
No Voicemail, No
Missed Call
Voicemail
Missed Call
No Voicemail, No
Missed Call

Voice Messages States of Monitored Voicemail Accounts

You can see the voicemail messages state of a voicemail account of a user or group on a line key .
The scope of the monitored voicemail account:
• an extension-associated voicemail account that is configured on the phone
• a voicemail account that is different from any extension-associated voicemail account
A monitored voicemail account displays one of these icons beside the line key:
•
•
•
•
The line button LED also changes color to indicate the state of the monitored line. The default LED color and
pattern for the states are:
• No message: solid green
• New messages: solid red
• Urgent messages: solid red
• Registration Failed: solid amber
Cisco IP Phone 7800 Series Multiplatform Phones User Guide
90
Event
Voicemail comes in
There is no active
call and a call is
missed or a call is on
hold and the call is
missed.
Voicemail comes in
No event
To check if your SIP proxy provides the support, contact your administrator.
: There are no voicemail messages for the monitored account.
: There are new voicemail messages. The number of messages displays adjacent to the name of the
monitored account. For example,
account .
VM 3300
: The new voicemail messages contain at least one urgent message.
: The line failed to register to the voicemail server.
LED Status After LED Turn Off Criteria
Event
LED On User calls the voicemail to retrieve a
message.
LED On User interacts with the phone and calls the
voicemail to retrieve a message.
LED On User interacts with the phone and calls the
voicemail to retrieve a message.
LED Off -
shows there are four voicemail messages for the monitored
(4) VM 3300
Voicemail