Transfer A Call To Another Person; Consult Before You Complete A Transfer; Conference Calls And Meetings - Cisco 7800 Series User Manual

CISCO 7800 SERIES

Transfer a Call to Another Person

When you transfer a call, you can stay on the original call until the other person answers. This way, you can
talk privately with the other person before you remove yourself from the call. If you don't want to talk, transfer
the call before the other person answers.
You can also swap between both callers to consult with them individually before you remove yourself from
the call.
Procedure
Step 1
From a call that is not on hold, press Transfer
Step 2 Enter the other person's phone number.
Step 3
(Optional) Wait until you hear the line ring or until the other person answers the call.
Step 4 Press Transfer again.

Consult Before You Complete a Transfer

Before you transfer a call, you can talk to the person that you're transferring the call to. You can also swap
between that call and the call that you're transferring, before you complete the transfer.
Before you begin
You have an active call that needs to be transferred.
Procedure
Step 1 Press Transfer
Step 2
Enter the other person's phone number.
Step 3 Press Swap to return to the held call.
Step 4
Press Transfer to complete the transfer.

Conference Calls and Meetings

You can talk with several people in a single call. You can dial another person and add them to the call. If you
have multiple phone lines, you can join two calls across two lines.
When you add more than one person to a conference call, wait a few seconds between adding participants.
As the conference host, you can remove individual participants from the conference. The conference ends
when all participants hang up.
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