Forward Calls; Transfer A Call To Another Person - Cisco 8811 User Manual

Calls
Before You Begin
You need the directed call park number and the park retrieval prefix.
Procedure
Step 1
Dial the park retrieval prefix.
Step 2
Dial the directed call park number.

Forward Calls

You can forward calls from any line on your phone to another number. Call forward is phone-line specific.
If a call reaches you on a line where call forwarding is not enabled, the call rings as usual.
There are two ways of forwarding your calls:
• Forward all calls
• Forward calls in special situations, such as when the phone is busy or there is no answer.
When a line is forwarded, you see the Forward all
Procedure
Step 1
When the line to be forwarded is inactive, press Fwd All.
Step 2
Enter the call forward target number exactly as you would dial it from your phone, or select an entry from
your list of recent calls.
Related Topics
Self Care Portal, on page 12

Transfer a Call to Another Person

When you transfer a call, you can stay on the original call until the other person answers. This way, you can
talk privately with the other person before you remove yourself from the call. If you don't want to talk, transfer
the call before the other person answers.
You can also swap between both callers to consult with them individually before you remove yourself from
the call.
icon with the line.
Cisco IP Phone 8800 Series User Guide

Forward Calls

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