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September 2007
ODBC configuration
In some circumstances Viewer may fail to connect to an eWare server due to
network configuration. This is most likely to occur in a WAN environment.
Viewer will attempt to connect using the machine name of the eWare server,
which may not be possible on some networks. In this case TCP/IP must be
used with the IP address of the server rather than the name of the server.
To configure this you must create an ODBC data source with the same name
as the server and should be configured to connect using TCP/IP with the IP
address of the eWare server.
Setting up the system in a WAN environment
If you are trying to connect to remote databases (in a WAN environment for
example), set your Viewer server to use Basic Authentication, using the
following procedure:
1 On the computer where you installed Viewer, click Start > Control Panel
> Administration Tools > Internet Services Manager.
2 Expand the navigation tree to find the node corresponding to your Viewer
computer. Expand this node.
3 Expand the Default Website node.
4 Right-click Witness, then select Properties from the pop-up menu.
5 Switch to the Directory Security tab. In the Anonymous access and
authentication control area, click the Edit button.
6 Clear the Integrated Windows authentication check box.
7 Select the Basic authentication (password is sent in clear text) check
box, then click OK.
8 Close the dialog box and return to the main IIS window.
Installation Guide
Supplemental Configuration Information
61
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