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September 2007
3 Expand the role to which you want to add a user or users.
4 Right-click the Users node.
5 Select New > User from the shortcut menu.
6 Select users or groups and click Add to add them to that role.
7 Click OK to save your changes.
Note: It may be necessary to refresh your browser to view the new
settings.
Verifying user accounts
A user can log on to Viewer with the identical accounts in place, and when
they are a member of a Viewer role.
1 Log on to a remote machine as the new user.
2 Open the browser and open Viewer.
Note: The first time a user with proper privileges attempts log in is often
met with a Viewer splash screen that does not go away. Close the browser
and retry if you encounter this condition.
Adding a new role
When creating a new role, please observe the following cautions.
Use only alphanumeric characters for role names. Using other characters
(such as quotation marks) can cause problems when viewing the roles in
the Viewer application.
After making changes to new roles in COM+, you must shut down the
COM+ package to ensure the changes are refreshed and appear in the
Viewer application. To shut down the COM+ application, follow the
procedure below.
Installation Guide
Configuring Viewer
33
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