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September 2007
7 Click OK to save your changes, then close the Central Configuration
Viewer.
Specifying replay from Archive
If you are using Archive for storage, you must complete the following tasks:
1 Ensure that Archive is installed and added to Viewer.
Use the Systems Info node of the Systems node in the Administration
tree view of Viewer.
2 Enable Archive for future use.
Use the Central Viewer Configuration utility to enable Archive for
future use.
3 Change the order of Archive in call retrieval (optional).
By default, the system will be accessed first for call searches, then
Archive. However you can reset this to search Archive first.
Enable Archive
1 Navigate to the ComPlus Applications folder.
This is usually located in:
C:\Program Files\ComPlus Applications\
{A639A196-338F-48E0-B76B-E223C00B5617}
2 Run EyrBSConfigurationViewer.exe.
The Central Configuration Viewer appears.
3 In the navigation tree, expand Systems > Main Eyretel System.
4 Select General
5 In the list of settings, double-click ArchiveEnabled and change its
setting it to True.
6 Double-click RetrievalSourceOrder and change its setting from
SYSTEM,ARCHIVE to ARCHIVE,SYSTEM.
Note: Each entry must be separated by a comma.
Installation Guide
Configuring Viewer
49
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