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Configuring Viewer
1 Select Start > Control Panel > Administrative Tools > Component
Services.
2 Under Component Services, navigate to COM+ Applications >
Application Portal > Components. Ensure that there are no active
components.
3 If there are no active components, right-click Application Portal, and
select Shut down.
The COM+ package will start again automatically.
Controlling access to calls
You can configure Viewer to restrict user access to certain calls. For
example, you may want to prevent users from one department from
accessing calls associated with another department. Use the following
procedure to control access to calls.
1 Create specific queries to isolate or omit the required calls.
2 Create specific roles for each group of users, then add these to the
Viewer Users in the Component Services (as described above). In this
instance you may create users associated with the different
departments.
3 Remove this group's access to Viewer queries.
34
Standard 4.0
Nortel Viewer
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