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Installing Nortel Viewer
3 Click Connections, then click the LAN Settings button.
4 On the Local Area Network (LAN) Settings screen, under Proxy
server, select the Bypass proxy server for local addresses checkbox.
Note: If the Bypass proxy server for local addresses checkbox is not
available, select the Use a proxy server for your LAN checkbox.
5 Click OK.
6 If you are installing on a Windows 2003 computer, click Advanced to
make that tab active. If not, continue to step 9.
7 In the Settings list, scroll down to the Multimedia section.
8 Select both the Play sounds in web pages and Play videos in web
pages options.
9 Click OK to close the Internet Options screen
Configuring Internet Explorer on Windows 2003 clients
If you use a Windows 2003 system to access Viewer, you must configure
Internet Explorer to allow replayed calls.
1 Select the Tools menu, then Options.
2 In the Internet Options dialog box, switch to the Advanced tab.
3 Scroll through the Settings list until you find the Multimedia options.
4 Select both Play sounds in web pages and Play videos in web pages.
5 Click OK to save your changes.
You should now be able to replay calls properly.
Installing a database
Viewer requires a database, such as SQL Server.
To use Viewer with SQL Server
You may have already installed SQL Server (or MSDE) as part of your
recorder installation. If not:
18
Standard 4.0
Nortel Viewer
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