Table of Contents
Advertisement
September 2007
EyrInfQueuedCache security
configuration
Occasionally certain security settings are not correctly configured during the
Viewer installation process. This prevents Viewer from playing any calls.
When a call is replayed, Viewer will continue to show Processing... in the
Energy window and Retrieving call... on the status bar.
Additionally, the event log will contain an event similar to this:
22/04/2005 12:06:26 COM+ Warning Security 4098 N/A
CICEWARE A method call to an object in a COM+
application was rejected because the caller is not
properly authorized to make this call. The COM+
application is configured to use Application and
Component level access checks, and enforcement of these
checks is currently enabled.
The remainder of the message provides information about the component
method that the caller attempted to invoke, the identity of the caller, and the
destination of the rejected call:
Application Id:{A639A196-338F-48E0-B76B-E223C00B5617}
CLSID:{15C437EE-4B09-4EEE-8BCD-8A1FA5C80164}
IID:{2BFF855D-1AF0-43D8-AE20-079F69C1904E}
Method #: 7
Class: EyrInfQueuedCache.QueuedHTTPRetriever
Interface: _QueuedHTTPRetriever
Method: RetrieveCall
Caller Information:Svc/Lvl/Imp = 10/1/0, Identity =
(unknown)
To resolve this situation, you need to shut down the Application Portal to
configure any component settings by doing the following:
Installation Guide
Supplemental Configuration Information
75
Advertisement
Table of Contents
