Nortel Viewer Installation Manual page 43

Nortel viewer software: installation guide
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September 2007
Platform
ContactStore
ContactStore
SC
Other Recorder Port
Specifying a fully qualified domain name
The Viewer application must be installed before adding the server to the
domain. To change the machine name of the capture platform to a fully
qualified domain name, do the following.
1 Open the SQL Query Analyzer
2 Open the Eware database server.
3 Open the EyretelSite database.
4 Expand the EyretelSite node and the User Tables node.
5 Navigate to the dbo.SystemServer node, right click on the node, and
click Open to open the table.
Installation Guide
Entry
Adapter IP
Address
Adapter Port
(SQL)
Adapter URL
Path
Port
URL Path
URL Path
Description
This address is the IP address of the
computer on which Adapter is installed.
8080
adapter/replay
Not currently supported by ContactStore
SC.
Not currently supported by ContactStore
SC.
8080
replay
Configuring Viewer
43

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