Nortel CallPilot Mini Reference Manual page 66

66 Glossary
Greetings
There are three types of CallPilot greetings:
• Company greetings are played by the Auto Attendant to incoming callers.
• Personal mailbox greetings are played to callers who want to leave a message in a
mailbox. These greetings include your Primary, Alternate and Personalized greetings.
• Information mailbox greetings are played to describe goods or services available to
callers.
Group Lists
A collection of mailbox numbers assigned to a special group name and number by the
System Administrator. If a message is sent to a Group List, each mailbox in the list
receives the same message.
Guest mailbox
A mailbox assigned to a user who does not have an extension.
Information mailbox
A mailbox that plays a message describing goods or services available from your
company.
Initializing a mailbox
Preparing a mailbox to receive messages, which includes changing a mailbox default
password and recording a Company Directory name.
Mailbox
A storage place for voice messages on the CallPilot system.
Mailbox number length
The number of digits allowed in a mailbox number.
Message delivery options
Message sending options for a message. A message delivery option can be assigned to a
message after it is recorded.
Message delivery options are:
• Normal
• Certified/Acknowledge
• Urgent
• Private
• Timed
Message Waiting Notification
A display prompt that informs a mailbox owner when a message is left in a mailbox. This
feature is controlled by the Class of Service for your mailbox.
P0989496 03