Information Codes - Samsung NV7B666 Series User & Installation Manual

Troubleshooting
Problem Cause
The oven does not • If the door is often
cook properly. opened during cooking
This is because water
I can hear water •
boiling during steam is heated using the
cooking. steam heater
Steam cooking does • If there is no water in
not work. the water supply tank
The set is warm • This is because pyro
during pyro cleaning cleaning uses high
temperatures
Pyro cleaning uses
There is a burning •
smell during pyro high temperatures, so
cleaning. you may smell food
residue burning.
Steam cleaning does • This is because the
not work. temperature is too
high
64 English

Information codes

Action
If the oven fails to operate, you may see an information code on the display. Check
• Do not frequently
the table below and try the suggestions.
open the door unless
you are cooking things
Code
that need to be turned.
C-d1
If you frequently open
C-20
the door, the interior
temperature will be
C-21
lower and this may
affect the results of
C-22
your cooking.
C-23
This is not a product
•
malfunction, so there
C-F1
is no need to worry.
C-70
• Add water to the tank
and try again.
C-72
• This is not a product
C-F0
malfunction, so there
is no need to worry.
This is not a product
•
C-F2
malfunction, so there
is no need to worry.
• Let the oven cool and
C-d0
then use.
Meaning
Door lock malfunctions
Sensor malfunctions
Only occurs during EEPROM Read/
Write
Steam-related problems
If there is no communication
between the main PCB and sub PCB
Occurs when a communication
problem is maintained between the
Touch IC <-> Main or Sub micom
Button problem
Occurs when a button is pressed and
held for a period of time.
Action
Turn off the oven and then
restart. If the problem
continues, turn off all power for
30 seconds or more and then
reconnect.
If the problem is not fixed,
please contact a service centre.
Clean the buttons and make sure
there is no water on/around
them. Turn off the oven and try
again. If the problem continues,
contact a local Samsung service
centre.