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Troubleshooting
Problem
Possible cause
Steam is
When using the convection
coming out of
feature, it is normal to see
the vent.
steam coming out of the oven
vent.
As the number of racks or
amount of food being cooked
increases, the amount of
visible steam will increase.
A burning or
This is normal for a new oven
oily odor is
and will disappear in time.
coming from
the vent.
Strong odor.
An odor coming from the
insulation around the inside
of the oven is normal for the
first few times the oven is
used.
Fan noise.
A convection fan may
automatically turn on and off.
The oven racks
The shiny, silver-colored
are difficult to
racks were cleaned in a self-
slide.
cleaning cycle.
The oven door
The circuit breaker has been
is locked.
tripped or there was a power
failure while the oven door
was locked.
62 English
Solution
This is normal operation and
not a system failure.
Use the oven as usual.
•
To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours.
•
See the Self clean section
on page 45.
Operate the oven empty on
the bake setting at 400 °F for
1 hour.
This is not a system failure
but normal operation.
Apply a small amount of
vegetable oil to a paper towel,
and then wipe the edges of
the oven racks with the paper
towel.
Activate Control Lockout, and
then unlock the control. See
the Control Lockout section
on page 22.
Information codes
OVEN
Displayed
Possible cause
Code
This code occurs if the control
C-d0
key is short for 1 minute.
This code occurs if the door lock
C-d1
is mispositioned.
This code occurs if
communication between the
C-F0
Main and Sub PBA is interrupted.
This code occurs if
C-F2
communication between the
Main and Touch is interrupted.
The oven sensor is open when
the oven is operating.
C-20
The oven sensor is short when
the oven is operating.
This code occurs if the internal
C-21
temperature rises abnormally
high.
Solution
Clean the buttons and make
sure there is no water on/
around them. Turn off the
oven and try again. If the
problem continues, contact a
local Samsung service center.
Press Off, and then restart
the oven. If the problem
persists, disconnect all
power to the oven for at
least 30 seconds and then
reconnect the power. If this
does not solve the problem,
call for service.
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