Ultratrak; Automatic Rebuild - Promise Technology SuperTrak SX6000 Procedure

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UltraTrak

If an array problem arises during routine computer operation, the UltraTrak controller
beeps every three seconds to alert you to the existence of a problem. Check the LCD
display on the front of the cabinet for information.
As soon as possible, close any running applications and restart your computer. During
boot-up, the UltraTrak displays this message on the LCD screen:
In the example above, Array 1 is critical and D4, meaning the disk drive on Channel 4
has failed.

Automatic Rebuild

The UltraTrak controller will attempt to rebuild the data on the failed drive. If it can, the
Define Array Menu will display Rebuilding progress and the target disk drive (above).In
this example, the drive on Channel 4 is being rebuilt and progress currently at 25 percent.
Allow the UltraTrak controller to rebuild the disk drive.
If this action corrects the problem, return the array to service.
If the array goes
CRITICAL
disk drive, shut down the UltraTrak and remove the drive for testing, as described
below.
If Rebuilding does not start, the array status will remain
channel the failed drive was on, remove the drive for testing.
Offline Array Recovery Procedures—SuperTrak SX6000 and UltraTrak, Version 5a
again and the UltraTrak controller tries to rebuild the same
8 of 34
. Recalling which
CRITICAL

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