Table of Contents
Advertisement
User intervention is always required when multiple drives have failed or a failure takes
place because a drive has been removed from the array. The procedures for protecting
data and restoring array status differ depending on when and how the array goes offline.
These cases are described in subsequent sections of this document.
Contents
Warnings ............................................................................................................................. 3
Notification and Diagnosis ................................................................................................. 4
SuperTrak SX6000.................................................................................................. 4
Automatic Rebuild ...................................................................................... 5
Remove a Disk Drive for Testing ............................................................... 6
Testing a Disk Drive ................................................................................... 7
Results and Action ...................................................................................... 7
UltraTrak................................................................................................................. 8
Automatic Rebuild ...................................................................................... 8
Remove a Disk Drive for Testing ............................................................... 9
Testing a Disk Drive ................................................................................. 10
Results and Action .................................................................................... 11
Promise Array Management ................................................................................. 12
Automatic Rebuild .................................................................................... 13
Other Components ............................................................................................................ 14
Suggestions for Test and Correction..................................................................... 14
Recovery Procedure for Case 2............................................................................. 17
Alternative Recovery Procedure for Case 2.......................................................... 18
Case 3: Array goes offline due to a general power problem............................................. 19
Case 4: Array goes
removed from a
SuperTrak BIOS Recovery Procedure .............................................................................. 23
Recovery Requirements ........................................................................................ 23
Obtain information on the current array ............................................................... 24
Delete the current array......................................................................................... 26
Create a new array ................................................................................................ 27
UltraTrak Recovery Procedure ......................................................................................... 29
Recovery Requirements ........................................................................................ 29
Obtain information on the current array ............................................................... 30
RAID Level............................................................................................... 30
Drive Assignments.................................................................................... 30
Delete the current array......................................................................................... 32
Create a new array ................................................................................................ 33
Offline Array Recovery Procedures-SuperTrak SX6000 and UltraTrak, Version 5a
during rebuilding. ................................................................ 15
due to a disk power problem. .............................................. 20
array. ....................................................................... 21
for an unknown reason. ....................................................... 22
2 of 34
during rebuilding............................. 16
Advertisement
Table of Contents
