- - - - - - - - - 250 sheets / Up to A3 or Ledger solutions.brother.com/manuals.) Mobile Connect Use Brother iPrint&Scan to print and scan images and files from mobile devices. (See Mobile Print/Scan Guide for Brother iPrint&Scan at...
PDF file / Brother print from OS X v10.7.x or later and your iPhone, Solutions Center iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver. Google Cloud Print This Guide provides details on how to use Google...
4 Step-by-Step Instructions Where can I find the Online User’s Guide? ® (Windows Click (Start) > All Programs > Brother > Brother Utilities > MFC-XXXX (Where XXXX is your model name.) > Support > User’s Guides. ® (Windows Tap or click (Brother Utilities) >...
Provides several ways to search Displays related questions for additional information Receives regular updates based on customer feedback * The FAQ home page will vary depending on your model. Where can I find these FAQs? Brother Solutions Center http://support.brother.com...
Scanning to a computer ... 31 How to use the documentation ..1 Before scanning ......31 Symbols and conventions .... 1 How to scan a document as a About Brother Utilities PDF file using ControlCenter4 ® ® (Windows )........1 (Windows )........
10 Receiving a fax ....40 Receive Modes ......40 Choose the Receive Mode.... 40 Using Receive Modes ....41 Receive Mode settings....42 Ring Delay ......... 42 F/T Ring Time (Fax/Tel mode only) ....42 Routine maintenance ..43 How to clean and check the machine ........
® Windows Server 2008 and ® Windows Server 2008 R2) Thank you for buying a Brother product! Click (Start) > All Programs > Reading the documentation will help you Brother > (Brother Utilities). make the most of your machine.
Chapter 1 Control panel overview The MFC-J5620DW, MFC-J5625DW and MFC-J5720DW have the same 3.7"(93.4 mm) Touchscreen LCD and Touchpanel. NOTE Most of the illustrations in this User’s Guide show the MFC-J5720DW. 1 3.7"(93.4 mm) Touchscreen LCD (Liquid Crystal Display) Access the menus and options you want by pressing them as they are displayed on the Touchscreen LCD.
General information 2 Touchpanel: Power On/Off Back Press to turn the machine on. Press to go back to the previous menu level. Press and hold down to turn the machine Home off. The Touchscreen LCD displays Press to return to the Home screen. By Shutting Down and stays on for a few default it displays the date and time, but seconds before turning off.
Chapter 1 3.7"(93.4 mm) Touchscreen More screens Select from three types of screens to set the Home screen: Basic Functions screen, More screens and Shortcuts screens. When the Basic Functions screen is displayed, swipe left or right or press d or c to display the More screens.
A four-level indicator on the Ready Mode screen displays the current wireless signal Press to access Photo mode. strength when using a wireless connection. Press to connect the Brother machine to an Internet service. For details, see Web Connect Guide. When appears on the ...
Chapter 1 8 Stored Faxes: 10 Warning icon When Fax Preview is set to Off, The warning icon appears when there Stored Faxes displays how many is an error or maintenance message; received faxes are in the machine’s press Detail to view it, and then press memory.
General information Settings screen 4 Date & Time Displays the date and time that has been When you press , the Touchscreen LCD set in the machine. displays the machine’s status. Press to access the Date & Time menu. This screen provides access to all the 5 Quiet Mode machine’s settings.
Chapter 1 Entering Text When you must enter text into the machine, a keyboard appears on the Touchscreen. Press to cycle between letters, numbers and special characters. NOTE To change between lowercase or uppercase, press Inserting spaces To enter a space, press Space or you can press c to move the cursor.
Loading paper Before loading paper Loading paper in the paper tray #1 Load only one size of paper and one type of paper in the paper tray at a time. Paper size and loading orientation When loading a different paper size in the tray, you must also change the paper size The paper size determines the orientation setting in the machine.
Chapter 2 When using A4, Letter or Executive size NOTE paper: Always make sure the paper is not curled. Pull Tray #1 completely out of the Load paper in the paper tray with the machine. printing surface face down. Check that the paper is flat in the tray. Landscape orientation Gently press and slide the paper guides (1) to fit the paper size.
Loading paper Check that the paper is flat in the tray When using A3 or Ledger size paper: and below the maximum paper Pull Tray #1 completely out of the mark (1). machine. Rest the tray on a flat surface. Overfilling the paper tray may cause paper jams.
Chapter 2 Gently press and slide the paper Gently load paper in the paper tray with guides (1) to fit the paper size. Make the printing surface face down. Check sure the triangular mark (2) on the paper that the paper is flat in the tray. guide (1) lines up with the mark for the Portrait orientation paper size you are using.
Letter size paper is in Tray #2. mark (1). Overfilling the paper tray may cause paper jams. Slowly push Tray #2 completely into the machine. (MFC-J5620DW/J5625DW) Go to step i. (MFC-J5720DW) Go to step h. Extend Tray #2 under Tray #1 to keep the machine stable.
Chapter 2 Loading paper in paper Slowly push Tray #1 completely into the machine. tray #2 (MFC-J5620DW/J5625DW) (MFC-J5720DW) Paper size and loading orientation The paper size determines the orientation when loading paper in Tray #2. Tray #2 Landscape orientation (MFC-J5720DW)
Loading paper When using A3 or Ledger size paper: Push the blue slider a second time until it locks in the release position, and then Pull Tray #2 completely out of the extend the tray until the blue slider machine. Rest the tray on a flat surface. returns to and locks in the default position.
Chapter 2 Gently load the paper into the paper tray Check that the paper is flat in the tray with the printing surface face down. and below the maximum paper mark (1). Portrait orientation Overfilling the paper tray may cause paper jams.
Loading paper Extend Tray #1 over Tray #2 to Close the output paper tray cover and prevent printed pages from falling off slowly push Tray #1 completely into the the output tray. machine. Pull Tray #1 out of the machine. In the same way you extended Tray #2, push the blue slider and extend Tray #1 to Ledger or A3...
Chapter 2 Loading paper in the When using A4, Letter or Executive size paper: multi-purpose tray (MP With both hands, use the finger holds to Tray) open the upper cover (1) and MP Tray (2). Paper size and loading orientation The paper size determines the orientation when loading paper in the MP Tray.
Loading paper Lift up the paper support. Gently load the paper in the MP Tray with the printing surface face up. Make sure you load the paper in the MP Tray, and not the manual feed slot. Landscape orientation Gently press and slide the MP Tray paper guides to the width of the paper NOTE you are using.
Chapter 2 Loading paper in the With both hands, gently adjust the MP Tray paper guides to fit the paper. manual feed slot Use the manual feed slot to load special print media, one sheet at a time. The manual feed slot cannot be used for printing faxes.
Loading paper How to load envelopes: Press the corners and sides of the envelopes to make them as flat as With both hands, use the finger holds to possible. open the upper cover (1) and MP Tray (2). Slide the manual feed slot paper guides to fit the envelope width that you are using.
Chapter 2 With both hands, gently adjust the Pull out the paper support (1) until it manual feed slot paper guides to fit the locks into place, and then unfold the envelope. paper support flap (2). Put one envelope in the manual feed slot until the front edge touches the paper feed roller.
Brother paper in the table. machine displays a message asking if you want to change the paper type and paper size If Brother paper is not available in your setting. This message will appear each time country, we recommend testing various you pull a tray out of the machine or load papers before purchasing large quantities.
Make sure documents written with ink or modified with correction fluid are completely The ADF can hold up to 35 pages dry. (MFC-J5620DW/J5625DW) or 50 pages Unfold the ADF document support (1). (MFC-J5720DW) and feed each sheet individually. Use paper that is within the sizes and weights shown in the table.
Chapter 3 Adjust the paper guides (1) to fit the NOTE width of your documents. • DO NOT load your document underneath the supports (1). Place your documents face up, top edge first in the ADF until you feel them •...
Loading documents How to load documents NOTE To use the scanner glass, the ADF must be empty and the ADF document support must be closed. Lift the document cover. Place the document face down in the upper left corner of the scanner glass. 1 Document Cover Close the document cover.
Before you can print from a computer, you must install the printer driver. (See Online User’s Guide.) Install the Brother printer driver from the CD-ROM or Brother Solutions Center. (See Quick Setup Guide.) From your application, select the Print command.
Copying How to copy Stop copying Do one of the following to load your To stop copying, press document: Place the document face up in the Copy options overview ADF. (See Using the ADF on page 25.) To change the copy options, press Copy, and ...
You can change the tray temporarily for the NOTE next copy. When Brother BP71 or Other Glossy is To change the default tray setting, see Online chosen, Tray #1 is not available for the User’s Guide. paper larger than A4 or Letter size.
Scanning to a computer Before scanning If the ControlCenter4 Mode screen appears, click Advanced Mode, and then click OK. To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address. ...
Chapter 6 1 Select PDF (*.pdf) from the Press Scan Settings, and then press File Type drop-down list. Set at Device. 2 Type a file name for the document. Choose the settings for 3 Click Folder. You can save the file to , Scan Type, 2-sided Scan the default folder, or select your...
Printing photos from a memory card or USB flash drive PhotoCapture Center Press View Photos. Press OK. operations Do one of the following: (PHOTO mode) To choose the photos you want to print, or to print multiple copies of an Even if your machine is not connected to a image, go to step g.
Chapter 7 Press Print Settings to change the paper type and paper size. Swipe up or down or press a or b to display Paper Type and press it, and then press the option you want. Swipe up or down or press a or b to display Paper Size and press it, and then press the option you want.
To receive faxes successfully, you must see Online User’s Guide. connect it correctly. Connect your external TAD to the T-piece connector on the Brother Voicemail line cable supplied with your machine. When recording an outgoing message on your...
Sending a fax How to send a fax To change the fax-sending settings, press Options. Swipe up or down or press a or b to scroll through the fax Do one of the following: settings. When the setting you want is ...
Sending a fax Enter the fax number. When the Touchscreen displays Next Page?, do one of the following: Using the dial pad on the Touchscreen. To send a single page, press No. The machine sends the document. Using (Address Book) ...
Chapter 9 How to store numbers NOTE • Be sure to include the area code when Store fax and telephone numbers in your entering a fax or telephone number. machine's Address Book or create Groups of Depending on the country, the Caller ID fax recipients so you can broadcast a fax to names and history may not be displayed many people at once.
Sending a fax How to set your Station Set your machine’s Station ID so that the date and time appear on each fax you send. Press (Settings). Press All Settings. Swipe up or down or press a or b to display Initial Setup.
Receiving a fax Receive Modes You must choose a Receive Mode depending on the external devices and telephone services you have on your line. Choose the Receive Mode By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct mode.
Receiving a fax Press Receive Mode. NOTE If the option to change the receive mode is unavailable, make sure the BT Call Sign feature is set to Off. (See Online User’s Guide.) Press Fax Only, Fax/Tel, External TAD or Manual. Press Using Receive Modes Some Receive Modes answer automatically (Fax Only and Fax/Tel).
Chapter 10 Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When your machine receives a call, you and your caller will hear the normal telephone Ring Delay sets the number of times the ring. The number of rings is set in the ring machine rings before it answers in Fax Only delay setting.
Routine maintenance How to clean and (MFC-J5720DW) Close the document cover and open the check the machine ADF cover. Clean the white bar (1) and the glass strip (2) with a soft lint-free cloth Cleaning the scanner glass moistened with a non-flammable glass cleaner.
Following the instructions on the cleaning the print head up to five more times. Touchscreen, load A4 or Letter size If the print has not improved, contact Brother plain paper in the paper tray, and then customer service or your local Brother dealer.
Routine maintenance Checking the print alignment NOTE When a print head nozzle is clogged, the If your printed text becomes blurred or printed sample looks like this. images become faded, you may need to adjust the print alignment after transporting the machine.
Do one of the following: If you selected Basic alignment, repeat step h for patterns B to H. If you selected Advanced alignment, repeat step h for patterns B to Z. NOTE When the print After the print alignment is not alignment is adjusted correctly,...
If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Error Message Cause Action One or more of the colour ink Replace the ink cartridges. B&W 1-sided Print Only cartridges have reached the end of (See Online User’s Guide.) Replace ink. their life. NOTE You can use the machine in monochrome mode for approximately The machine will stop all print four weeks depending on the number...
A used ink cartridge was reinstalled. Remove the used ink cartridge and install a new one. If you are using non Brother Original Replace the cartridge with a Brother ink, the machine may not detect the Original ink cartridge. If the error ink cartridge.
Error Message Cause Action (MFC-J5620DW/ These messages are displayed when To not display this confirmation J5625DW) the Check Paper setting to confirm message, set the Check Paper the paper type and size is enabled. setting to Off. (See Check Paper Current Tray #1 setting on page 24.)
Ink Absorber Pad Full The ink absorber box or flushing box The ink absorber box or flushing box is full. These components are must be replaced. Contact Brother periodic maintenance items that may customer service or your local require replacement after a period of...
Error Message Cause Action The room temperature is too low. After increasing the room Low Temperature temperature, allow the machine to warm up to room temperature. Try again when the machine has warmed The memory card is either corrupted, Remove the memory card from the Media Error incorrectly formatted, or there is a media drive (slot) of the machine and...
Troubleshooting Error Message Cause Action (MFC-J5620DW/ The machine is out of paper, or paper Do one of the following: J5625DW) is not correctly loaded in the paper Refill the paper tray, and then tray. press OK on the Touchscreen.
Paper Jam [Rear] If there is a repeat paper jam, try another paper jam operation. (See Additional paper jam clear operations on page 65.) (MFC-J5620DW/ The paper tray is not completely Slowly push the paper tray J5625DW) inserted. completely into the machine.
Troubleshooting Error Message Cause Action The machine has a mechanical Open the scanner cover and remove Unable to Clean XX problem. any foreign objects and paper scraps Unable to Initialize XX from inside the machine. If the error —OR— Unable to Print XX message continues, disconnect the A foreign object, such as a paper clip machine from the power for several...
Error Message Cause Action (MFC-J5620DW/ The paper size setting does not 1 Check that the paper size you J5625DW) match the size of paper in the tray. choose on the Touchscreen matches the size of the paper in The paper orientation is incorrect for Wrong Paper the tray.
Transferring faxes to another fax From (Start), select All Programs, machine Brother, Brother Utilities, MFC-XXXX, PC-FAX Receive, and select Receive. If you have not set up your Station ID, you (Where XXXX is your model name.) cannot enter fax transfer mode.
Document jam Make sure you have set PC-Fax Receive on the machine. (See Online User’s Guide.) Documents can jam in the ADF if they are not If faxes are in the machine’s memory inserted or fed correctly, or if they are too when you set up PC-Fax Receive, the long.
Troubleshooting Small document is jammed in the ADF Close the ADF cover. Lift the document cover. Press Insert a piece of stiff paper, such as IMPORTANT cardstock, into the ADF to push any To avoid document jams, close the ADF small paper scraps through.
Unplug the machine from the electrical socket. If paper is loaded in the MP Tray, remove the paper. (MFC-J5620DW/J5625DW) Pull Tray #1 (1) completely out of the machine. Make sure you look carefully inside the (MFC-J5720DW) machine above and below the Jam Pull Tray #1 and then Tray #2 (2) Clear Flap for scraps of paper.
Troubleshooting (MFC-J5620DW/J5625DW) Slowly pull the jammed paper (1) out of Put Tray #1 firmly back in the machine. the machine. (MFC-J5720DW) Put Tray #1 and then Tray #2 firmly back in the machine. Move the print head (if necessary) to reach any paper remaining in this area.
Open the MP Tray. IMPORTANT Make sure you look carefully inside for • If paper is jammed under the print head, jammed paper. If there is jammed unplug the machine from the power paper, slowly pull it out of the MP Tray. source, and then move the print head to If you cannot remove the jammed paper, reach the paper.
Troubleshooting If the Touchscreen displays Make sure you look carefully inside for jammed paper. If paper is jammed Paper Jam [Rear], follow these slowly pull it out of the machine. steps: Unplug the machine from the AC power outlet. Open the MP Tray. If the paper is loaded in the MP Tray, remove it.
Open the inside cover (1). Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open position. Slowly pull the jammed paper out of the machine. Slowly pull the jammed paper (1) out of the machine.
Troubleshooting Additional paper jam clear operations IMPORTANT • If paper is jammed under the print head, If you experience paper jams repeatedly unplug the machine from the power (3 times or more), the Touchscreen source, and then move the print head to displays a message asking if you want reach the paper.
Troubleshooting for Wireless LAN setup Wireless LAN report After you configure the wireless LAN settings of the machine, a wireless LAN report will be printed automatically. If the printed report shows that the connection failed, check the error code on the printed report and refer to the following instructions.
If you think there is a problem with your machine, check the following tables of troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
The ink cartridge may not have been stored correctly before use. Make sure you are using Brother Original Innobella ink. Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources.
The machine prints blank pages. Check the print quality. (See Checking the print quality on page 44.) Make sure you are using Brother Original Innobella ink. To prolong print head life, provide the best ink cartridge economy and maintain print quality, we do not recommend frequently unplugging the machine and/or leaving the machine unplugged for extended periods of time.
Difficulties Suggestions Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo correctly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
Troubleshooting Printing Received Faxes Difficulty Suggestions Condensed print This is usually caused by a poor telephone connection. Make a copy; if your copy looks good, you probably had a bad connection with static or interference on the Horizontal streaks ...
If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, select Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a fast double-ring to alert you to answer voice calls.
Difficulty Suggestions Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up (continued) correctly. (See Online User’s Guide.) Connect the external TAD correctly. (See Online User’s Guide.) Set your answering machine to answer in one or two rings.
For example: If you subscribe to Call Waiting or another custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt the fax. Brother's ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
Troubleshooting Copying Difficulties Difficulty Suggestions Vertical black lines or streaks Black vertical lines on copies are typically caused by dirt or correction fluid on the appear in copies. glass strip. Clean the glass strip, scanner glass, and the white bar and white plastic above them.
MFL-Pro Suite installation. (Macintosh) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software. Cannot connect to wireless Investigate the problem using the WLAN Report.
Press All Settings. needed. To improve compatibility with most Swipe up or down or press a or b to VoIP services, Brother recommends display Initial Setup. changing the compatibility setting to Basic(for VoIP). Press Initial Setup.
4 All Settings Press Firmware Version. You can restore all settings to the factory default. Press Main Version. Your machine’s firmware version will Brother strongly recommends performing appear on the Touchscreen. this procedure before handing over or disposing of the machine. Press...
Troubleshooting NOTE Unplug the interface cable before you choose Network or All Settings. How to reset the machine Press (Settings). Press All Settings. Swipe up or down or press a or b to display Initial Setup. Press Initial Setup. Swipe up or down or press a or b to display Reset.
Index Address Book Fax, from PC setting up ..........38 See Online User’s Guide. ADF (automatic document feeder) ...25 Fax, stand-alone Automatic receiving ..........40 fax receive ..........40 difficulties ........71 F/T Ring Time, setting ....... 42 Ring Delay, setting ......42 telephone line interference or VoIP Cleaning system ..........
Paper TAD (telephone answering device), Check Paper setting ......24 external ............ 40 loading ..........9 Receive Mode ........40 size of document ........25 Telephone line type ............23 difficulties ..........71 PhotoCapture Center interference or VoIP system ....77 from PC Text, entering ..........
For more information about the replacement supplies, visit http://www.brother.com/pageyield. What is Innobella? Innobella is a range of genuine supplies offered by Brother. The name "Innobella" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...
Visit us on the World Wide Web http://www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries. www.brotherearth.com...