Cannot Identify A Black Ink Cartridge; The Ink Cartridge Detection Sensor And The Ink Remaining Sensor Are Detecting; Cannot Identify A Yellow Ink Cartridge; Cannot Identify A Cyan Ink Cartridge - Brother MFC-J2320 Service Manual

Error Code 20

Cannot Detect

Cannot identify a black ink cartridge.

The ink cartridge detection sensor and the ink remaining sensor are detecting.

Error Code 21
Cannot Detect

Cannot identify a yellow ink cartridge.

The ink cartridge detection sensor and the ink remaining sensor are detecting.
Error Code 22
Cannot Detect

Cannot identify a cyan ink cartridge.

The ink cartridge detection sensor and the ink remaining sensor are detecting.
Error Code 23
Cannot Detect

Cannot identify a magenta ink cartridge.

The ink cartridge detection sensor and the ink remaining sensor are detecting.
User Check
- Check if incompatible ink cartridge is loaded.
- Reload the ink cartridge.
- Replace the ink cartridge.
- Check if ink cartridge has been already set before instruction for ink cartridge setting
during initial installation.
Step
1 Each ink cartridge sensor
defective
2 Main PCB defective
Cause
Replace the ink refill ASSY.
Replace the main PCB ASSY.
2-24
LCD
LCD
LCD
LCD
Solution
Confidential