Download Table of Contents Print this page
Brother MFC-J5520DW User Manual

Brother MFC-J5520DW User Manual

Hide thumbs Also See for MFC-J5520DW:

Advertisement

Quick Links

Table of Contents
Basic User's Guide
MFC-J5520DW
MFC-J5620DW
MFC-J5720DW
Version 0
USA/CAN

Advertisement

Table of Contents
loading

Summary of Contents for Brother MFC-J5520DW

  • Page 1 Basic User’s Guide MFC-J5520DW MFC-J5620DW MFC-J5720DW Version 0 USA/CAN...
  • Page 2 Register your product on-line at http://www.brother.com/registration By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother:  may serve as confirmation of the purchase date of your product should you lose your receipt;...
  • Page 3: Brother Numbers

    Register your new product online at http://www.brother.com/registration (USA only) You can also complete and fax the Brother Warranty Registration and Test Sheet. FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. Download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most from your Brother product.
  • Page 4: Ordering Accessories And Supplies

    For the location of a Brother authorized service center, visit http://www.brother.ca/support. Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and have a Visa, MasterCard, Discover, American Express credit card, or PayPal account, you can order directly from Brother.
  • Page 5: Windows

    (Ledger size / 100 sheets) BP60PLGR (USA only) Telephone Line Cord LG3077001 (USA only) Basic User’s Guide LEU231001 (English for USA and Canada) LEU231002 (French for Canada) LER933001 ® CD ROM for Windows & Mac For more information about the replacement supplies, visit http://www.brother.com/pageyield.
  • Page 6: Usa And Canada

    The contents of the manuals and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publications.
  • Page 7 - - - - - - - - - 250 sheets / Up to Ledger or A3 solutions.brother.com/manuals.) Mobile Connect Use Brother iPrint&Scan to print and scan images and files from mobile devices. (See Mobile Print/Scan Guide for Brother iPrint&Scan at...
  • Page 8 PDF file / Brother print from OS X v10.7.x or later and your iPhone, Solutions Center iPod touch, iPad, or other iOS device to your Brother machine without installing a printer driver. Google Cloud Print This Guide provides details on how to use Google...
  • Page 9 4 Step-by-Step Instructions Where can I find the Online User’s Guide? ® (Windows Click (Start) > All Programs > Brother > Brother Utilities > MFC-XXXX (XXXX is your model name.) > Support > User’s Guides. ® (Windows Tap or click (Brother Utilities) >...
  • Page 10 Provides several ways to search  Displays related questions for additional information  Receives regular updates based on customer feedback * The FAQ home page will vary depending on your model. Where can I find these FAQs? Brother Solutions Center http://support.brother.com viii...
  • Page 11: Table Of Contents

    Scanning to a computer ... 30 How to use the documentation ..1 Before scanning ......30 Symbols and conventions .... 1 How to scan a document as a About Brother Utilities PDF file using ControlCenter4 ® ® (Windows )........1 (Windows )........
  • Page 12 10 Receiving a fax ....39 Receive Modes ......39 How to choose the correct Receive Mode ......39 Receive Modes overview ... 40 Receive Mode settings....42 Ring Delay ......... 42 F/T Ring Time (Fax/Tel mode only) ....42 Routine maintenance ..
  • Page 13: General Information

    ® Windows documentation Click (Start) > All Programs > Brother > (Brother Utilities). Thank you for buying a Brother product! Reading the documentation will help you ® (Windows make the most of your machine. Tap or click (Brother Utilities) either on the Start screen or the Symbols and conventions desktop.
  • Page 14: Control Panel Overview

    Chapter 1 Control panel overview The MFC-J5520DW, MFC-J5620DW and MFC-J5720DW have the same 3.7" Touchscreen LCD and Touchpanel. NOTE Most of the illustrations in this User’s Guide show the MFC-J5720DW. 1 3.7" Touchscreen LCD (Liquid Crystal Display) Access the menus and options you want by pressing them as they are displayed on the Touchscreen LCD.
  • Page 15 General information 2 Touchpanel: Power On/Off  Back Press to turn on the machine. Press to go back to the previous menu level. Press and hold down to turn off the  Home machine. The Touchscreen LCD displays Press to return to the Home screen. The Shutting Down and stays on for a few default screen displays the date and time, seconds before turning off.
  • Page 16: 3.7" Touchscreen Lcd

    Chapter 1 3.7" Touchscreen LCD More screens Select from three types of screens to set the Home screen: Basic Functions screen, More screens and Shortcuts screens. When the Basic Functions screen is displayed, swipe left or right or press d or c to display the More screens.
  • Page 17 Press to access Photo mode. screen displays the current wireless signal strength if you are using a wireless  connection. Press to connect the Brother machine to an Internet service. For more information, see Web  When appears on the Connect Guide.
  • Page 18 Chapter 1 NOTE 11 Warning icon If a Shortcuts screen is set as the Home screen, is displayed at the bottom of the screen. Press this icon to access the Basic Functions screen. 9 Stored Faxes: The warning icon appears when there is an error or maintenance.
  • Page 19 General information Settings screen 3 Wi-Fi Press to set up a wireless network When you press , the Touchscreen LCD connection. displays the machine’s status. A four-level indicator on the screen This screen provides access to all the machine’s settings. displays the current wireless signal strength if you are using a wireless connection.
  • Page 20: Entering Text

    Chapter 1 Entering Text When you must enter text into the machine, a keyboard appears on the Touchscreen. Press to cycle between letters, numbers and special characters. NOTE To change between lowercase or uppercase letters, press Inserting spaces To enter a space, press Space or c. NOTE The characters that are available may differ depending on your country.
  • Page 21: Loading Paper

    Loading paper Before loading paper Loading paper in paper tray #1 Load only one size of paper and one type of paper in the paper tray at a time. Paper size and loading orientation  When loading a different paper size in the tray, you must also change the paper size The paper size determines the orientation setting in the machine.
  • Page 22 Chapter 2 When using Letter, A4 or Executive size NOTE paper: Always make sure the paper is not curled. Pull Tray #1 completely out of the Load paper in the paper tray with the machine. printing surface face down. Check that the paper is flat in the tray. Landscape orientation Gently press and slide the paper guides (1) to fit the paper size.
  • Page 23 Loading paper Check that the paper is flat in the tray When using Ledger or A3 size paper: and below the maximum paper Pull Tray #1 completely out of the mark (1). machine. Rest the tray on a flat surface. Overfilling the paper tray may cause paper jams.
  • Page 24 Gently load paper in the paper tray with the printing surface face down. Check that the paper is flat in the tray. (MFC-J5520DW/J5620DW) Portrait orientation Go to step i. (MFC-J5720DW) Go to step h. Extend Tray #2 under Tray #1 to keep the machine stable.
  • Page 25 Slowly push Tray #1 completely into the Tray #1, push the blue slider and machine. extend Tray #2 to Ledger or A3 (MFC-J5520DW/J5620DW) size, so it is even with Tray #1. (MFC-J5720DW) Lift the A4/LTR stopper (1) if Letter or A4 size paper is in Tray #2.
  • Page 26: Loading Paper In Paper Tray #2

    Chapter 2 Loading paper in paper Push the blue slider until it locks in the release position, and then extend the tray #2 tray until the blue slider returns to and locks in the default position. Make sure (MFC-J5720DW) the triangular mark inside the tray (1) lines up with the mark (2) for B4 JIS/LGL, as shown in the illustration.
  • Page 27 Loading paper Gently press and slide the paper Gently adjust the paper guides (1) to fit guides (1) to fit the paper size. the paper. Make sure the triangular mark (2) on the Make sure the paper guides touch the paper guide (1) lines up with the mark sides of the paper.
  • Page 28 Chapter 2 Extend Tray #1 over Tray #2 to Close the output paper tray cover and prevent printed pages from falling off slowly push Tray #1 completely into the the output tray. machine. Pull Tray #1 out of the machine. In the same way you extended Tray #2, push the blue slider and extend Tray #1 to Ledger or A3...
  • Page 29: Loading Paper In The Multi-Purpose Tray (Mp Tray)

    Loading paper Loading paper in the When using Letter, A4 or Executive size paper: multi-purpose tray (MP Using both hands, use the finger holds Tray) to open the upper cover (1) and MP Tray (2). Paper size and loading orientation The paper size determines the orientation when loading paper in the MP Tray.
  • Page 30 Chapter 2 Lift up the paper support. Gently load the paper in the MP Tray with the printing surface face up. Make sure you load the paper in the MP Tray, and not the manual feed slot. Landscape orientation Gently press and slide the MP Tray paper guides to the width of the paper NOTE you are using.
  • Page 31: Loading Paper In The Manual Feed Slot

    Loading paper Loading paper in the Using both hands, gently adjust the MP Tray paper guides to fit the paper. manual feed slot Use the manual feed slot to load special print media, one sheet at a time. The manual feed slot cannot be used for printing faxes.
  • Page 32 Chapter 2 How to load envelopes: Press the corners and sides of the envelopes to make them as flat as Using both hands, use the finger holds possible. to open the upper cover (1) and MP Tray (2). Slide the manual feed slot paper guides to match the width of the envelope you are using.
  • Page 33 Loading paper Using both hands, gently adjust the Pull out the paper support (1) until it manual feed slot paper guides to fit the locks into place, and then unfold the envelope. paper support flap (2). Put one envelope in the manual feed slot until the front edge touches the paper feed roller.
  • Page 34: Paper Settings

    NOTE • When Brother BP71 or Press (Settings). Other Glossy is selected, Tray #1 is not available for paper larger than Letter Press Tray Setting.
  • Page 35: Check Paper Setting

    This message will appear each time Brother paper you pull a tray out of the machine or load paper in the MP Tray. The default setting is...
  • Page 36: Loading Documents

    The ADF can hold up to 35 pages Unfold the ADF document support (1). (MFC-J5520DW/J5620DW) or 50 pages (MFC-J5720DW) and feed each sheet individually. Use paper that is within the sizes and weights shown in the table. Always fan the pages before placing them in the ADF.
  • Page 37: Using The Scanner Glass

    Loading documents Adjust the paper guides (1) to fit the NOTE width of your document. • DO NOT load your document underneath the supports (1). Place your document face up, top edge first in the ADF until the Touchscreen • If you load a small size document and displays ADF Ready.
  • Page 38 Chapter 3 How to load documents NOTE To use the scanner glass, the ADF must be empty and the ADF document support must be closed. Lift the document cover. Place the document face down in the upper left corner of the scanner glass. 1 Document Cover Close the document cover.
  • Page 39: Printing From A Computer

    For more information and detailed instructions on printing, see Online User’s Guide: Print. Install the Brother printer driver from the Installer CD-ROM or from Brother Solutions Center. (See Quick Setup Guide.) From your application, select the Print command.
  • Page 40: Copying

    Copying How to copy Stop copying Do one of the following to load your To stop copying, press document:  Place the document face up in the Copy options overview ADF. (See Using the ADF on page 24.) To change copy options, press Copy, and ...
  • Page 41: Paper Type

    NOTE To change the default tray setting, see Online User’s Guide: Change the Tray Setting for When Brother BP71 or Other Glossy is Copy. chosen, Tray #1 is not available for the paper larger than Letter or A4 size.
  • Page 42: Scanning To A Computer

    Scanning to a computer Before scanning If the ControlCenter4 Mode screen appears, click Advanced Mode, and then click OK. To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address. ...
  • Page 43: How To Scan A Document As A Pdf File Using The Touchscreen

    SP2 or later, Windows 7 and Windows is highlighted and appears in the For more information, see Online User’s Guide: center of the Touchscreen. Scan Using Web Services from the Brother Machine ® ® (Windows Vista SP2 or greater, Windows 7 and Press OK.
  • Page 44: Photocapture Center: Printing Photos From A Memory Card Or Usb Flash Drive

    PhotoCapture Center: Printing photos from a memory card or USB flash drive PhotoCapture Center Press View Photos. Press OK. operations Do one of the following: (PHOTO mode) To choose the photos you want to  print, or to print multiple copies of an Even if your machine is not connected to your image, go to step g.
  • Page 45: Photocapture Center Print Settings Overview

    PhotoCapture Center: Printing photos from a memory card or USB flash drive Press Print Settings to change the paper type and paper size.  Swipe up or down or press a or b to display Paper Type and press it, and then press the option you want.
  • Page 46: Telephone Services And External Devices

    Your Brother machine may not work with some VoIP systems. If you have voice mail service and your For more information and setup instructions: Brother machine on the same line, they will conflict with one another when receiving  (See Online User’s Guide: Voice Over incoming calls.
  • Page 47: Connecting An External Telephone Answering Device (Tad)

    TAD. To receive faxes successfully, you must connect the TAD to the jack labeled EXT. on the Brother machine and set the machine’s Receive Mode to External TAD. When you record the outgoing message on...
  • Page 48: Sending A Fax

    Sending a fax How to send a fax To change the fax-sending settings, press Options. Swipe up or down or press a or b to scroll through the fax Do one of the following: settings. When the setting you want is ...
  • Page 49: Stop Faxing

    Sending a fax Enter the fax number. When the Touchscreen displays Next Page?, do one of the following: Using the dial pad on the Touchscreen.  To send a single page, press No. The machine sends the document. Using (Address Book) ...
  • Page 50: Storing Address Book Numbers

    Chapter 9 How to set your Storing Address Book numbers Station ID Your Address Book can hold up to 100 Set your machine’s Station ID so that the date entries, each with up to two numbers. and time appear on each fax you send. If you are not using this machine for faxing, Press (Fax).
  • Page 51: Receiving A Fax

    Will you be using Voice Mail on the same telephone line as your Brother machine? If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls.
  • Page 52: Receive Modes Overview

    Chapter 10 To set the Receive Mode, follow the instructions: Press (Settings). Press All Settings. Swipe up or down or press a or b to display Fax. Press Fax. Swipe up or down or press a or b to display Setup Receive. Press Setup Receive.
  • Page 53 Receiving a fax Manual Manual mode turns off all automatic answering operations unless you are using the Distinctive Ring feature. To receive a fax in Manual mode, lift the handset of the external telephone or press Hook. When you hear fax tones (short repeating beeps), press Fax Start and choose Receive. The Easy Receive feature lets you receive faxes by lifting a handset on the same line as the machine.
  • Page 54: Receive Mode Settings

    Chapter 10 Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When your machine receives a call, you and your caller will hear the normal telephone Ring Delay sets the number of times the ring. The number of rings is set in the Ring machine rings before it answers in Fax Only Delay setting.
  • Page 55: Routine Maintenance

    Routine maintenance How to clean and (MFC-J5720DW) Close the document cover and open the check the machine ADF cover. Clean the white bar (1) and the glass strip (2) with a soft lint-free cloth Cleaning the scanner moistened with a non-flammable glass cleaner.
  • Page 56: Checking The Print Quality

    If you clean the print head at least five times and the print has not improved, try installing a Press Check Print Quality. new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning Following the instructions on the the print head up to five more times.
  • Page 57: Checking The Print Alignment

    Routine maintenance Checking the print alignment NOTE When a print head nozzle is clogged, the If your printed text becomes blurred or printed sample looks like this. images become faded after transporting the machine, adjust the print alignment. Press NOTE You can also press and then Maintenance.
  • Page 58 After the print alignment is not alignment is adjusted properly, adjusted properly, text looks blurry. text looks sharp. Press NOTE For more information about cleaning and checking the machine, see Online User’s Guide: Clean Your Brother Machine and Check Your Brother Machine.
  • Page 59: Troubleshooting

    If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 60 Error Message Cause Action One or more of the color ink Replace the ink cartridges. B&W 1-sided Print Only cartridges have reached the end of (See Online User’s Guide: Replace Replace ink. their life. the Ink Cartridges.) You can use the machine in NOTE black and white mode for approximately four weeks depending...
  • Page 61 A used ink cartridge was reinstalled. Remove the used ink cartridge and install a new one. If you are not using Genuine Brother Use a new Genuine Brother Innobella Innobella ink, the machine may not Ink Cartridge. If the error is not detect the ink cartridge.
  • Page 62 Error Message Cause Action (MFC-J5520DW/J5620DW) These messages are displayed when To not display this confirmation the Check Paper setting to confirm message, set the Check Paper Current Tray #1 the paper type and size is enabled. setting to Off. (See Check Paper Settings setting on page 23.)
  • Page 63 The ink absorber box or flushing box The ink absorber box or flushing box Ink Absorber Pad is nearly full. must be replaced soon. NearFull Call Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. (See Brother numbers on page i.)
  • Page 64 Error Message Cause Action One or more of the ink cartridges are Order a new ink cartridge. You can Ink Low near the end of their life. If one of the continue printing until the color ink cartridges is near the end of Touchscreen displays its life and someone is sending you a Cannot Print.
  • Page 65 Troubleshooting Error Message Cause Action (MFC-J5520DW/J5620DW) The machine is out of paper or paper Do one of the following: is not correctly loaded in the paper  Refill the paper tray, and then No Paper Fed tray. press OK on the Touchscreen.
  • Page 66 Paper Jam [Rear] If there is a repeat paper jam, try another paper jam operation. (See Additional paper jam clear operations on page 65.) (MFC-J5520DW/J5620DW) The paper tray is not completely Slowly push the paper tray inserted. completely into the machine.
  • Page 67 (See Transferring your faxes or Fax Journal report on page 57.)) If the problem continues, call Brother Customer Service. The machine has a mechanical Disconnect the machine from the Unable to Scan XX problem.
  • Page 68 Error Message Cause Action (MFC-J5520DW/J5620DW) The paper size setting does not 1 Check that the paper size you match the size of paper in the tray. choose on the Touchscreen Wrong Paper matches the size of the paper in The paper orientation is not proper for Wrong Paper [Tray #1] the tray.
  • Page 69: Error Animations

    (See How to set your Station ID on page 38.) ® (Windows Press to temporarily interrupt the error. Click (Brother Utilities), and then click the drop-down list and select your Press (Settings). model name (if not already selected). Click PC-FAX Receive in the left Press All Settings.
  • Page 70: Document Jam

    Document jam Make sure you have set PC-Fax Receive on the machine. (See Online User’s Guide: Use PC-Fax Documents can jam in the ADF if they are not Receive to transfer Received Faxes to inserted or fed correctly, or if they are too ®...
  • Page 71 Troubleshooting Paper scraps are jammed in the ADF Close the ADF cover. Lift the document cover. Press Insert a piece of stiff paper, such as IMPORTANT cardstock, into the ADF to push any To avoid future document jams, close the small paper scraps through.
  • Page 72: Printer Jam Or Paper Jam

    Unplug the machine from the AC power outlet. If paper is loaded in the MP Tray, remove the paper. (MFC-J5520DW/J5620DW) Pull Tray #1 (1) completely out of the machine. Make sure you look carefully inside the (MFC-J5720DW) machine above and below the Jam Pull Tray #1 and then Tray #2 (2) Clear Flap for scraps of paper.
  • Page 73 Troubleshooting (MFC-J5520DW/J5620DW) Slowly pull the jammed paper (1) out of Put Tray #1 firmly back in the machine. the machine. (MFC-J5720DW) Put Tray #1 and then Tray #2 firmly back in the machine. Move the print head (if necessary) to take out any paper remaining in this area.
  • Page 74 Open the MP Tray. IMPORTANT Make sure you look carefully inside for • If paper is jammed under the print head, jammed paper. If there is jammed unplug the machine from the power paper, slowly pull it out of the MP Tray. source, and then move the print head to If you cannot remove the jammed paper, release the paper.
  • Page 75 Troubleshooting If the Touchscreen displays Make sure you look carefully inside for jammed paper. If paper is jammed, Paper Jam [Rear], follow these slowly pull it out of the machine. steps: Unplug the machine from the AC power outlet. Open the MP Tray. If the paper is loaded in the MP Tray, remove it.
  • Page 76 Open the inside cover (1). Using both hands, use the finger holds on each side of the machine to lift the scanner cover (1) into the open position. Slowly pull the jammed paper out of the machine. Slowly pull the jammed paper (1) out of the machine.
  • Page 77 Troubleshooting Additional paper jam clear operations IMPORTANT • If paper is jammed under the print head, If you experience paper jam repeatedly unplug the machine from the power (3 times or more), the Touchscreen source, and then move the print head to displays a message asking if you want release the paper.
  • Page 78: Troubleshooting For Wireless Lan Setup

    Troubleshooting for Wireless LAN setup Wireless LAN report After you configure the wireless LAN settings of the machine, a wireless LAN report will be printed automatically. If the printed report shows that the connection failed, check the error code on the printed report and refer to the following instructions.
  • Page 79: If You Are Having Difficulty With Your Machine

    If you think there is a problem with your machine, check the following tables of troubleshooting tips. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit http://support.brother.com.
  • Page 80: Print Quality Difficulties

    Make sure that your ink cartridges are fresh. The following may cause ink to clog: The expiration date written on the cartridge package has passed. (Genuine  Brother Innobella ink cartridges stay usable for up to two years if kept in their original packaging.) ...
  • Page 81 The machine prints blank pages. Check the print quality. (See Checking the print quality on page 44.) Make sure you are using Genuine Brother Innobella Ink. To prolong print head life, provide the best ink cartridge economy and maintain print quality, we do not recommend frequently unplugging the machine and/or leaving the machine unplugged for extended periods of time.
  • Page 82: Paper Handling Difficulties

    Difficulties Suggestions Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo correctly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
  • Page 83: Printing Received Faxes

    Troubleshooting Printing Received Faxes Difficulty Suggestions  Condensed print This is usually caused by a poor telephone connection. Make a copy; if your copy looks good, you probably had a bad connection with static or interference on the Horizontal streaks ...
  • Page 84: Receiving Faxes

    If your Brother machine is on a line with the Distinctive Ring subscriber service, see Online User’s Guide: Distinctive Ring. If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, select Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a pseudo/double-ring to alert you to answer voice calls.
  • Page 85: Sending Faxes

    Suggestions Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up (continued) correctly. (See Online User’s Guide: External TAD (Telephone Answering Device).) Plug the telephone line cord directly from the wall telephone jack to your Brother machine’s LINE jack.
  • Page 86: Handling Incoming Calls

    For example: If you subscribe to Call Waiting or another custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt the fax. Brother's ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 87 Troubleshooting Copying Difficulties Difficulty Suggestions Vertical black lines or streaks Black vertical lines on copies are typically caused by dirt or correction fluid on the appear in copies. glass strip. Clean the glass strip, scanner glass, and the white bar and white plastic above them.
  • Page 88: Network Difficulties

    It is necessary to configure the third-party Security/Firewall Software to allow not work. Network scanning. Add port 54925 for Network scanning. (See Online User’s Guide: My Brother Machine Cannot Print, Scan, or PC-FAX Receive over the Network.) The network PC-Fax Receive ®...
  • Page 89: Dial Tone Detection

    Initial Setup. To improve compatibility with most Press Initial Setup. VoIP services, Brother recommends changing the compatibility setting to Swipe up or down or press a or b to Basic(for VoIP). display Dial Tone.
  • Page 90: Machine Information

    Faxes in memory 4 All Settings Press Main Version. Your machine’s firmware version will You can restore all settings to the factory appear on the Touchscreen. settings. Brother strongly recommends performing Press this procedure before handing over or disposing of the machine.
  • Page 91: How To Reset The Machine

    Troubleshooting NOTE Unplug the interface cable before you choose Network or All Settings. How to reset the machine Press (Settings). Press All Settings. Swipe up or down or press a or b to display Initial Setup. Press Initial Setup. Swipe up or down or press a or b to display Reset.
  • Page 92: Index

    VoIP system ..........77 Brother sending ..........36 accessories and supplies ......ii difficulties .......... 73 Brother numbers ........i telephone line interference or VoIP Customer Service ........i system ..........77 FAQs (frequently asked questions) ..i Fax/Tel mode Notice-Disclaimer ........
  • Page 93 Paper TAD (telephone answering device), Check Paper setting ......23 external ............ 39 loading ..........9 Receive Mode ........39 size of document ........24 Telephone line type ............22 difficulties ..........71 PhotoCapture Center interference or VoIP system ....77 from PC Text, entering ..........
  • Page 95: Supplies

    For more information about the replacement supplies, visit http://www.brother.com/pageyield. What is Innobella? Innobella is a range of genuine supplies offered by Brother. The name "Innobella" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...
  • Page 96 Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries. www.brotherearth.com...

This manual is also suitable for:

Mfc-j5620dwMfc-j5720dw

Table of Contents