Before You Contact Keysight - Keysight Infiniium 9000 Series Service Manual

Before You Contact Keysight

If you have read this Troubleshooting chapter and have unresolved questions
about troubleshooting the oscilloscope, be ready to provide system information
such as the current software version and installed options. This information will be
useful when you contact Keysight Technologies.
To find and save system information, follow these steps:
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Infiniium 9000 Series Oscilloscopes Service Guide
Click Help > About Infiniium.
A dialog box similar to this one appears.
Click Copy to Clipboard.
Bring up a text editor, such as Notepad, and paste the copied information into
the editor.
Save the text editor file.
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Troubleshooting
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