Capturing The Phone Screen - AudioCodes C470HD User's And Administrator's Manual

CHAPTER 7 Troubleshooting

Capturing the Phone Screen

AudioCodes' Android Phone Utility allows network administrators to effectively collaborate and
debug issues using the screen-capturing feature. The feature enables capturing the phone's
main screen.
➢ To capture the phone screen:
1. Open the Android Phone Utility: From the PC's Start menu, select the app icon or click the
application's exe file in the folder in which you saved it.
2. In the 'Android Phone Address' field, enter the IP address of the device (get it by touching
the user's picture | avatar in the home screen > Settings > Device Settings > About phone
> Status > IP Address).
3. Click SSH Connect; a connection with the device is established.
4. Next to the field 'PC folder', click the Browse button and navigate to and select the folder
to which to send the screen captures.
5. Make sure that the drop-down menu next to the Screen Capture button shows main.
6. Click the Screen Capture button; the phone's screen is captured and the screenshot is
saved and sent to the folder.
7. On your PC, navigate to the folder and retrieve the screenshot. Default file name:
screencap.png. Rename it to a name related to the screen you captured. If you don't
rename it, it will be overwritten the next time you take a screenshot.
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