CHAPTER 7 Troubleshooting
2.
In the 'Teams IP-Phone Address' field, enter the IP address of the device (get it by touching
the user's picture | avatar in the home screen > Settings > Device Settings > About phone
> Status > IP Address ).
3.
Click SSH Connect ; a connection with the device is established.
4.
Next to the field 'PC folder', click the Browse button and navigate to and select the folder
to which to send data to use for debugging.
Capturing the Phone Screen
AudioCodes' screen-capturing application Teams IPP GUI Tool allows network administrators
to effectively collaborate and debug issues.
➢ To capture the phone screen:
1.
From your PC's Start menu, open the AudioCodes Teams IPP GUI Tool application.
C470HD | Users & Administrator's Manual
- 98 -