Samsung OfficeServ 7100 Technical Manual page 300

OfficeServ 7100
TECHNICAL MANUAL
Abbreviation Block Type
DAL
DIR
ECL
EXT
LST
MBX
MCL
MNU
NMX
QRY
SPK
The Gp column is used to select the tenant group to list blocks for. This will generally
be "1", the default tenant group, except in situations where tenant groups have been set
up. The last setting for the Event Pointer is the Target Name. This is where the actual
block to send the caller to is selected. Clicking the Target Name box will bring up a list
of blocks of the selected type and tenant group. Locate the block to use and click it.
This will finalize the Event Pointer programming.
Each block that contains a Call Director has a different set of Event Pointers available.
Below is a list of all Event Pointers and when they happen.
Event Pointer
ANSWER
AUTO-FWD
BLOCKED
BUSY
DIRECTORY
DISK-FULL
ERROR
ESCAPE
FAXCALL
FBUSY
GREET-DTMF
INVALID
MESSAGE
MSG-LEFT
NEXT
NO-ANSR
NO-ENTRY
NOMSG-LEFT
Dial Block
Directory Block
EClass Block
Extension Block
List Block
Mailbox Block
MClass Block
Menu Block
Network Mailbox Block
Query Block
Speak Block
Description
This event occurs if the system dials a subscriber and the call is
answered.
This event is generated when the Mailbox attempts to forward a message.
This event is generated when the system dials a subscriber and the
subscriber chooses to block the call.
This event occurs if the system dials a subscriber and gets a busy signal.
This event is generated when a subscriber requests Directory access.
This event is generated when a caller attempts to leave a message but
there is no disk space available to record the message.
This event occurs when there is an error trying to process a caller.
This event occurs when a caller presses the programmed escape digit.
This event occurs when a Menu block receives a fax tone from a caller.
This event occurs if the system dials a subscriber and gets a fast busy.
This event is generated if the caller presses a digit during the playback of
a greeting.
This event is generated if the caller presses and invalid DTMF digit.
This event is generated if the caller elects to leave a message.
This event occurs when the caller has completed a message recording.
This event occurs when the block has finished processing the call and is
ready to pass it on to the next block.
This event occurs if the system dials a subscriber and the call is not
answered.
This event occurs if the caller makes no selection.
This event occurs when the caller reaches a Mailbox but does not leave a
message.
8.1.4
PROGRAMMING
PART 8 APRIL 2007