Troubleshooting - Hisense 65WR6CE User Manual

Before preparing for repair, check according to the table below to see if you can find the cause of
the problem.
If you strictly follow the instructions but still can't resolve the problem, you can turn to professional
servicemen for help.
Problem
No sound or
picture
Sound and
picture are
disturbed
The screen
cannot be
powered on
or the power
indicator light
is off.
The unit
turns off
unexpectedly.
Remote Control
is not
working.
There is no
sound when
the HDMI in
channel is
used.
The internal PC
has no signal.

Troubleshooting

8. Troubleshooting
Solution
• Check if the power cord is connected to the wall outlet, and if the wall
outlet is energized.
• Check if you have pressed the Power button or Standby button.
• Check the volume.
• Try to find the appliance that affects the LCD monitor and keep it away.
• Try plugging the LCD monitor's power plug into another outlet.
• Check whether the power supply is connected.
• Check whether the power supply plug is properly connected.
• Check whether the power outlet has electricity.
• Check whether the AC switch is enabled.
• Press the reset switch and start the system again.
• Check whether standby mode is enabled.
• Check if there is a power outage in your area.
• Turn on the display and see if the problem is with the signal and control
system.
• Check whether something is obstructing the display's remote control
receiver.
• Check whether the batteries in the remote control are installed correctly.
• Check whether the batteries need to be replaced.
• Remove and insert the HDMI cable again.
• Check whether the internal PC is properly inserted in the slot.
• Check whether the intenal PC is in shut down mode.
• Press the power button on the internal PC, and manually start up the
internal PC.
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WR6CE User Manual