Page 1 X54x Series User's Guide August 2008 www.lexmark.com Machine type: 7525 Model numbers: 131, 133, 138, 332, 333, 336, 337, 352, 356, 382, 383, 386, 387...
Page 2: Table Of Contents
Contents Safety information...11 Learning about the printer...13 Finding information about the printer...13 Selecting a location for the printer...14 Printer configurations...16 Basic functions of the scanner...16 Understanding the ADF and scanner glass...17 Understanding the printer control panel...17 Additional printer setup...23 Installing internal options...23 Available options ...
Page 3 Paper and specialty media guide...45 Paper guidelines...45 Paper characteristics... 45 Unacceptable paper ... 46 Selecting paper... 46 Selecting preprinted forms and letterhead... 46 Storing paper...47 Supported paper sizes, types, and weights...47 Paper sizes supported by the printer ... 47 Paper types supported by the printer... 48 Paper types and weights supported by the printer ...
Page 4 Customizing copy settings...63 Copying from one size to another... 63 Making copies using paper from a selected tray ... 64 Copying on both sides of the paper (duplexing) ... 64 Reducing or enlarging copies ... 65 Making a copy lighter or darker ... 65 Adjusting copy quality...
Page 5 Creating a fax destination shortcut using the Embedded Web Server... 89 Creating a fax destination shortcut using the printer control panel ... 90 Using shortcuts and the address book...91 Using fax destination shortcuts... 91 Using the address book... 91 Customizing fax settings...91 Changing the fax resolution ...
Page 6 230 paper jam...105 235 paper jam...105 242 paper jam...105 250 paper jam...106 290 paper jam...106 Understanding printer menus...108 Menus list...108 Supplies menu...109 Paper menu...109 Default Source menu...109 Size/Type menu...110 Paper Texture menu ...112 Paper Weight menu ...114 Paper Loading menu ...115 Custom Types menu...116 Custom Scan Sizes menu ...117 Universal Setup menu...117...
Page 7 Replacing a black imaging kit ...168 Replacing a black and color imaging kit ...174 Replacing a toner cartridge...179 Replacing a developer unit ...181 Recycling Lexmark products...187 Cleaning the exterior of the printer...187 Cleaning the scanner glass...188 Moving the printer...188 Before moving the printer ...188 Moving the printer to another location...189...
Page 8 Copier does not respond ...196 Scanner unit does not close...196 Poor copy quality...197 Partial document or photo copies...198 Solving scanner problems...198 Checking an unresponsive scanner ...198 Scan was not successful ...199 Scanning takes too long or freezes the computer...199 Poor scanned image quality ...199 Partial document or photo scans...200 Cannot scan from a computer ...200 Solving fax problems...200...
Page 9 Toner specks...215 Transparency print quality is poor...215 Uneven print density...216 Solving color quality problems...216 Color misregistration...216 FAQ about color printing...217 Embedded Web Server does not open...220 Check the network connections ...220 Check the network settings ...220 Contacting Customer Support...220 Notices...221 Product information...221 Edition notice...221 Power consumption...231...
Page 11: Safety Information
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Page 12 Refer service or repairs, other than those described in the user documentation, to a professional service person. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Page 13: Learning About The Printer
Wireless Setup Guide gives you instructions for connecting the printer wirelessly. Help Description The Help gives you instructions for using the software. While in any Lexmark software program, click Help, Tips Customer support Description Where to find (North America) Telephone support...
Page 14: Selecting A Location For The Printer
Where to find (rest of world) E-mail support varies by country or region, and may not be available in some instances. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that came with your printer.
Page 15 100 mm (3.9 in.) 482.6 mm (19 in.) 100 mm (3.9 in.) 100 mm (3.9 in.) 360 mm (14 in.) When the printer is set up, allow clearance around it as shown. Learning about the printer...
Page 16: Printer Configurations
Printer configurations Basic models Printer control panel Automatic Document Feeder (ADF) Standard exit bin Top door latch Right side cover Standard 250-sheet tray (Tray 1) Manual feeder Optional 650-sheet duo drawer (Tray 2) Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for workgroups. You can: •...
Page 17: Understanding The Adf And Scanner Glass
Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Use the ADF for multiple-page documents. You can use the ADF or the scanner glass to scan documents. Using the ADF The ADF can scan multiple pages including duplex (two-sided) pages. When using the ADF: Note: Duplex scanning is not available on selected printer models.
Page 18 Item Description Selections and settings Select a function such as Copy, Scan, Email, or Fax. Change default copy and scan settings such as the number of copies, duplex printing, copy options, and scaling. Use the address book when scanning to e-mail. Display area View scanning, copying, faxing, and printing options as well as status and error messages.
Page 19 Item Description Scale Press the Scale button to change the size of the copied document to fit onto the currently selected paper size. Options Press the Options button to change Original Size, Paper Source, Paper Saver, and Collate settings. Address Book Press to enter the address book.
Page 20 Item Description Menu Press to enter the administration menus. Display View scanning, copying, faxing, and printing options as well as status and error messages Note: The fax feature is not available on selected printer models. Stop/Cancel Press to stop all printer activity. Color start Press to copy or scan in color.
Page 21 Item Description Left arrow Press to scroll left. Indicator light Indicates the printer status: • Off—The power is off. • Blinking green—The printer is warming up, processing data, or printing. • Solid green—The printer is on, but idle. • Blinking red—Operator intervention is needed. Back Press to return one screen at a time to the Ready screen.
Page 22 Item Description Keypad Enter numbers, letters, or symbols on the display. Front USB port Lets you scan to a flash drive or print supported file types Note: When a USB flash memory device is inserted into the printer, the printer can only scan to the USB device or print files from the USB device.
Page 23: Additional Printer Setup
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 24 Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Use the illustration below to locate the connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
Page 25 Flash memory or font card connector Memory card connector Open the memory card connector latches. Additional printer setup...
Page 26 Unpack the memory card. Note: Avoid touching the connection points along the edge of the card. Align the notches on the memory card with the ridges on the connector. Notches Ridges Push the memory card straight into the connector until it snaps into place. Reinstall the system board cover.
Page 27: Installing A Flash Memory Or Font Card
Installing a flash memory or font card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 28 Flash memory or font card connector Memory card connector Unpack the flash memory or font card. Note: Avoid touching the connection points along the edge of the card. Additional printer setup...
Page 29 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. This ensures the metal pins line up correctly as well. Plastic pins Metal pins Push the card firmly into place. Notes: •...
Page 30: Installing Hardware Options
Reinstall the system board cover. Installing hardware options Installing a 650-sheet duo drawer The printer supports one optional drawer, which allows an additional 650 sheets of paper to be loaded. The drawer includes a multipurpose feeder. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 31 Attach the cover to the rear of the 650-sheet duo drawer. Align the printer with the 650-sheet duo drawer, and then lower the printer into place. CAUTION—POTENTIAL INJURY: The printer weight is great than 27.22 kg (60 lb) and requires two or more trained personnel to move it safely.
Page 32: Attaching Cables
Attaching cables Connect the printer to a computer or a network. • For a local connection, use a USB cable. • For a network connection, use an Ethernet cable. Notes: • For fax connections, see “Initial fax setup” on page 74. •...
Page 33: Verifying Printer Setup
Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page.
Page 34: Setting Up The Printer Software
Double-click the Install icon. Follow the instructions on the screen. Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the Drivers & Downloads menu, click Driver Finder. Select your printer, and then select your operating system.
Page 35: For Macintosh Users
In Windows XP Click Start. Click Printers and Faxes. In Windows 2000 Click Start. Click Settings Printers. Select the printer. Right-click the printer, and then select Properties. Click the Install Options tab. Under Available Options, add any installed hardware options. Click Apply.
Page 36: Loading Paper And Specialty Media
Loading paper and specialty media This section explains how to load the 250- and 550-sheet trays, the multipurpose feeder, and the manual slot. It also includes information about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies.
Page 37: Setting The Paper Size And Paper Type
Press the arrow buttons until Custom Type <x> or another custom name appears, and then press Submitting changes appears, followed by Paper Menu. Press , and then press to return to the Ready state. Setting the Paper Size and Paper Type Note: Trays with matching Paper Size and Paper Type settings are automatically linked by the printer.
Page 38: Loading The Standard 250-Sheet Tray
Press the arrow buttons until Units of Measure appears, and then press Press the arrow buttons until the correct unit of measure appears, and then press Submitting changes appears, followed by the Universal Setup menu. Specify the paper height and width Defining a specific height and width measurement for the Universal paper size (in the portrait orientation) allows the printer to support the size, including support for standard features such as duplex printing and printing multiple pages on one sheet.
Page 39 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. Note: Use the size indicators on the bottom of the tray to help position the guide. If the paper is longer than letter-size paper, push the green tab at the back of the tray to elongate it. Flex the sheets back and forth to loosen them, and then fan them.
Page 40: Loading The Optional 650-Sheet Duo Drawer
Load the paper stack with the recommended print side faceup. Make sure the paper guides are secure against the edges of the paper. Note: Make sure that side guides are placed tightly against the edges of the paper so that the image is registered properly on the page.
Page 41: Using The Multipurpose Feeder
Length guide tabs Size indicators Width guide tabs Using the multipurpose feeder Push the multipurpose feeder latch to the left. Open the multipurpose feeder. Loading paper and specialty media...
Page 42 Grasp the extension, and pull it straight out until it is fully extended. Prepare the paper for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 43: Using The Manual Feeder
Width guide Size indicators Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack. • Load paper, card stock, and transparencies with the recommended print side facedown and the top edge entering first. •...
Page 44 When Load Manual <type> <size> appears, load the paper facedown into the manual feeder. Load envelopes with the flap side up. Notes: • Align the long edge of the paper so that it is flush with the right side of the manual feeder. •...
Page 45: Paper And Specialty Media Guide
Paper and specialty media guide Additional information for printing on speciality medias may be found in the Cardstock and Label Guide available on Lexmark.com/publications. Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock.
Page 46: Unacceptable Paper
Fiber content Most high-quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containing fibers such as cotton possesses characteristics that can negatively affect paper handling. Unacceptable paper The following paper types are not recommended for use with the printer: •...
Page 47: Storing Paper
Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: • For best results, store paper where the temperature is 21°C (70°F) and the relative humidity is 40%. Most label manufacturers recommend printing in a temperature range of 18 to 24°C (65 to 75°F) with relative humidity between 40 and 60%.
Page 48: Paper Types Supported By The Printer
Paper types supported by the printer Paper type Standard 250-sheet tray (Tray 1) Paper Card stock * Lexmark transparency part numbers 12A8240 and 12A8241 are supported from the standard tray, manual feeder, and the optional multipurpose feeder. 250-sheet 550-sheet Optional tray tray...
Page 49: Paper Types And Weights Supported By The Printer
(Tray 1) Transparencies* Envelopes Paper labels * Lexmark transparency part numbers 12A8240 and 12A8241 are supported from the standard tray, manual feeder, and the optional multipurpose feeder. Paper types and weights supported by the printer Paper type Standard 250-sheet...
Page 50: Paper Capacities
For 60 to 176 g/m (16 to 47 lb bond) paper, we recommend grain long fibers. Lexmark transparency part numbers 12A8240 and 12A8241 are supported from the standard tray, manual feeder, and the optional multipurpose feeder. The pressure sensitive area must enter the printer first.
Page 51: Using Recycled Paper And Other Office Papers
Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of test paper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark has found no reason to discourage the use of today's recycled office papers, but generally the following property guidelines apply to recycled paper.
Page 52: Printing
Printing This chapter covers printing, printer reports, and job cancellation. Selection and handling of paper and specialty media can affect how reliably documents print. For more information, see "Avoiding jams" and "Storing print media." Printing a document Load paper into a tray or feeder. From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper.
Page 53: Printing On Specialty Media
Printing on specialty media Tips on using letterhead Page orientation is important when printing on letterhead. Use the following table to determine which direction to load the letterhead: Source or process • Standard 250-sheet tray • Optional 550-sheet tray • Simplex (one-sided) printing from trays Duplex (two-sided) printing from...
Page 54: Tips On Using Transparencies
• Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A8240 for letter-size transparencies and Lexmark part number 12A8241 for A4-size transparencies. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities.
Page 55: Tips On Using Paper Labels
When printing on envelopes: • Feed envelopes from the manual feeder or optional multipurpose feeder. • Set the Paper Type to Envelope, and select the envelope size. • Use envelopes designed specifically for laser printers. Check with the manufacturer or vendor to ensure the envelopes can withstand temperatures up to 200°C (392°F) without sealing, wrinkling, curling excessively, or releasing hazardous emissions.
Page 56: Tips On Using Card Stock
• If zone coating of the adhesive is not possible, remove a 1.6 mm (0.06 in.) strip on the leading and driver edge, and use a non-oozing adhesive. • Portrait orientation works best, especially when printing bar codes. Tips on using card stock Card stock is heavy, single-ply specialty media.
Page 57 To print from a flash drive: Make sure the printer is on and Ready or Busy appears. Insert a flash drive into the USB port. Notes: • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, the printer ignores the flash drive.
Page 58: Printing Photos From A Pictbridge-Enabled Digital Camera
Printing photos from a PictBridge-enabled digital camera You can connect a PictBridge-enabled digital camera to the printer, and use the buttons on the camera to select and print photos. Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with your camera. Insert the other end of the USB cable into the USB port on the front of the printer.
Page 59: Printing A Directory List
Press the arrow buttons until Print Fonts appears, and then press Press the arrow buttons until PCL Fonts, PostScript Fonts, or PPDS Fonts appears, and then press After the font sample list prints, Ready appears. Printing a directory list A directory list shows the resources stored in flash memory or on the hard disk. Make sure the printer is on and Ready appears.
Page 60 Click Hardware and Sound. Click Printers. Double-click the printer icon. Select the job to cancel. From the keyboard, press Delete. In Windows XP: Click Start. From Printers and Faxes, double-click the printer icon. Select the job to cancel. From the keyboard, press Delete. From the Windows taskbar: When you send a job to print, a small printer icon appears in the right corner of the taskbar.
Page 61: Copying
If you are loading a document into the ADF, adjust the paper guides. From the printer control panel, press Note: If a Lexmark Document Solutions Suite (LDSS) profile has been installed, then you may receive an error when attempting a quick copy. Contact your system support person for access.
Page 62: Copying Using The Scanner Glass
Change the copy settings as needed. From the printer control panel, press Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. From the printer control panel, press the Copy button, or use the keypad to enter the number of copies. Change the copy settings as needed.
Page 63: Copying To Letterhead
Copying to letterhead Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides.
Page 64: Making Copies Using Paper From A Selected Tray
If you placed the document on the scanner glass and have additional pages to copy, then place the next page on the scanner glass, and then press 1 on the numeric keypad. Otherwise, press 2 on the numeric keypad. Press to return to the Ready state.
Page 65: Reducing Or Enlarging Copies
Reducing or enlarging copies Copies can be reduced to 25% of the original document size or enlarged to 400% of the original document size. The factory default setting for Scale is Auto. If you leave Scale set to Auto, then the content of your original document will be scaled to fit the size of the paper onto which you are copying.
Page 66: Adjusting Copy Quality
Adjusting copy quality Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. If you are loading a document into the ADF, then adjust the paper guides.
Page 67: Placing Separator Sheets Between Copies
Placing separator sheets between copies Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 68: Canceling A Copy Job
Canceling a copy job A copy job can be canceled when the document is in the ADF, on the scanner glass, or while the document is printing. To cancel a copy job: From the printer control, panel press Stopping appears, followed by Cancel Job. Press to cancel the job.
Page 69: E-Mailing
E-mailing Use the ADF for multiple-page documents. You can use the printer to e-mail scanned documents to one or more recipients. There are three ways to send and e-mail from the printer. You can type the e-mail address, use a shortcut number, or use the address book. Getting ready to e-mail Setting up the e-mail function For e-mail to operate, it must be turned on in the printer settings and have a valid IP address or gateway address.
Page 70: Setting Up The Address Book
Setting up the address book Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 71: Sending An E-Mail Using A Shortcut Number
From the printer control panel, press the Scan/Email button. Scan to E-mail appears. Press Search or Manual Entry appears. Note: If there are no entries in the address book, then Manual Entry appears. Press to search the address book or press the arrow buttons until Manual appears, and then press or enter an e-mail address.
Page 72: Sending An E-Mail Using The Address Book
Press , and then enter the recipient's shortcut number. Press 1 to enter another shortcut or press 2 to end the shortcut entry. After you press 2, Press Start To Begin appears. Press to send a black only e-mail or Sending an e-mail using the address book Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 73: Faxing
Faxing Use the ADF for multiple-page documents. Getting the printer ready to fax The following connection methods may not be applicable in all countries or regions. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Page 74: Initial Fax Setup
Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: station name (identification of the business, other entity, or individual sending the message) and station number (telephone number of the sending fax machine, business, other entity, or individual).
Page 75: Choosing A Fax Connection
When Station Number appears, enter the printer fax number. Press the button on the numeric keypad that corresponds with the number you want. Press the right arrow button to move to the next space, or wait a few seconds and the cursor will move to the next space.
Page 76: Connecting To An Analog Telephone Line
Equipment and service options Connect through an adapter used in your area Connect to a computer with a modem Connecting to an analog telephone line There is a plug installed in the EXT port printer. Note: Do not remove the plug. If you remove it, then other telecommunications devices in your home (such as telephones or answering machines) may not work.
Page 77: Connecting To A Pbx Or Isdn System
If you subscribe to a DSL service, then contact the DSL provider to obtain a DSL filter and telephone cord, and then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the LINE port Connect the other end of the telephone cable to the DSL filter.
Page 78: Connecting To A Distinctive Ring Service
If you use a PBX or ISDN converter or terminal adapter, then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the LINE port Connect the other end of the telephone cable to the port designated for fax and telephone use. Notes: •...
Page 79: Connecting A Telephone Or Answering Machine To The Same Telephone Line
Change the distinctive ring setting to match the setting you want the printer to answer. From the printer control panel, press Press the arrow buttons until Settings appears, and then press Press the arrow buttons until Fax Settings appears, and then press Press the arrow buttons until Distinctive Rings appears, and then press Press the arrow buttons until the desired ring tone appears, and then press Connecting a telephone or answering machine to the same...
Page 80 Warning—Potential Damage: Do not touch cables or the printer in the area shown while actively sending or receiving a fax. Faxing...
Page 81: Connecting To An Adapter For Your Country Or Region
Connecting to an adapter for your country or region The following countries or regions may require a special adapter to connect the telephone cable to the wall outlet. Country/region • Austria • Cyprus • Denmark • Finland • France • Germany •...
Page 82 Faxing...
Page 83 Connect the answering machine or telephone to the adapter Faxing...
Page 84 Austria, Germany, and Switzerland There is a plug installed in the EXT port printer. Note: Do not remove the plug. If you remove it, then other telecommunications devices in your home (such as telephones or answering machines) may not work. Connect one end of the telephone cable that came with the printer to the LINE port Connect the other end of the telephone cable to the adapter, and then connect the adapter to the N slot of an active analog telephone wall jack.
Page 85: Connecting To A Computer With A Modem
If you would like to use the same line for both fax and telephone communication, then connect a second telephone line (not provided) between the telephone and the F slot of an active analog telephone wall jack. If you would like to use the same line for recording messages on your answering machine, then connect a second telephone line (not provided) between the answering machine and the other N slot of the active analog telephone wall jack.
Page 86 Connect a telephone cord into the LINE Remove the protective plug from the EXT port Connect a second telephone cord from the telephone to the computer modem. port of the printer, and then plug it into an active telephone wall jack. of the printer.
Page 87: Setting The Outgoing Fax Name And Number
Connect a third telephone cord from the computer modem to the EXT port Setting the outgoing fax name and number To have the designated fax name and fax number printed on outgoing faxes: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 88: Turning Daylight Saving Time On Or Off
Turning daylight saving time on or off The printer can be set to automatically adjust for daylight saving time: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the address in the TCP/IP section.
Page 89: Sending A Fax Using The Computer
Sending a fax using the computer Faxing from a computer lets you send electronic documents without leaving your desk. This gives you the flexibility of faxing documents directly from software programs. For Windows users From your software program, click File From the Print window, select your printer, and then click Properties.
Page 90: Creating A Fax Destination Shortcut Using The Printer Control Panel
Click Manage Destinations. Note: A password may be required. If you do not have an ID and password, get one from your system support person. Click Fax Shortcut Setup. Type a unique name for the shortcut, and then enter the fax number. To create a multiple-number shortcut, enter the fax numbers for the group.
Page 91: Using Shortcuts And The Address Book
Using shortcuts and the address book Using fax destination shortcuts Fax destination shortcuts are just like the speed dial numbers on a telephone or fax machine. You can assign shortcut numbers when creating permanent fax destinations. Permanent fax destinations or speed dial numbers are created in the Manage Destinations link located under the Configuration tab on the Embedded Web Server.
Page 92: Making A Fax Lighter Or Darker
Press the arrow buttons until the resolution value you want appears, and then press Press to send a black only copy or Making a fax lighter or darker Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 93: Canceling An Outgoing Fax
Click Reports. Click Fax Settings. Click Fax Job Log or Fax Call Log. Canceling an outgoing fax A fax can be canceled when the document is in the ADF or on the scanner glass. To cancel a fax: From the printer control panel, press Stopping appears, and then Cancel Job appears.
Page 94: Resolution
Resolution This option increases how closely the scanner examines the document you want to fax. If you are faxing a photo, a drawing with fine lines, or a document with very small text, increase the Resolution setting. This will increase the amount of time required for the scan and will increase the quality of the fax output.
Page 95: Forwarding A Fax
In the Held Fax Mode box, click one of the following: • • Always On • Manual • Scheduled If you selected Scheduled, continue with the following steps. Otherwise, go to step 9. Click Fax Holding Schedule. In the action box, click Hold faxes. In the time box, click the time you want the held faxes released.
Page 96: Scanning To A Computer Or Usb Flash Memory Device
Scanning to a computer or USB flash memory device Use the ADF for multiple-page documents. The scanner lets you scan documents directly to a computer or a USB flash memory device. The computer does not have to be directly connected to the printer for you to receive Scan to PC images. You can scan the document back to the computer over the network by creating a scan profile on the computer and then downloading the profile to the printer.
Page 97: Scanning To A Usb Flash Memory Device
A shortcut number was automatically assigned when you clicked Submit. Remember this shortcut number and use it when you are ready to scan your documents. Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 98: Understanding Scan To Computer Options
Understanding scan to computer options Sides (Duplex) This option informs the printer if your original document is simplex (printed on one side) or duplex (printed on both sides). This lets the scanner know what needs to be scanned for inclusion in the document. Note: Duplex scanning is not available on selected printer models.
Page 99: Using The Scanback Utility
Using the ScanBack utility Using the ScanBack Utility You can use the Lexmark ScanBack ScanBack Utility is on the Software and Documentation CD. Set up your Scan to PC profile. Launch the ScanBack Utility. Select the printer you want to use.
Page 100: Clearing Jams
Clearing jams Avoiding jams The following hints can help you avoid jams. Paper tray recommendations • Make sure the paper lies flat in the tray. • Do not remove trays while the printer is printing. • Do not load trays, the multipurpose feeder, or the envelope feeder while the printer is printing. Load them prior to printing, or wait for a prompt to load them.
Page 101: Understanding Jam Numbers And Locations
Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears. The following illustration and table list the paper jams that can occur and the location of each jam. Open doors and covers, and remove trays to access jam locations. Jam number Jam location Standard 250-sheet tray and manual feeder (Tray 1)
Page 102: 200 Paper Jam
200 paper jam Grasp the handle, and pull the standard 250-sheet tray (Tray 1) and manual feeder out. Remove the jam. Note: Make sure all paper fragments are removed. Insert the tray. Press 201 paper jam Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Page 103: 202 Paper Jam
Remove the jammed paper. Notes: • Make sure all paper fragments are removed. • There may be a second sheet jammed if 200.xx Paper Jam and 202.xx Paper Jam appear. Close the front door. Press 202 paper jam Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Page 104 Grasp the green lever, and then pull the fuser cover toward you. Hold the fuser cover down, and then remove the jammed paper. The fuser cover closes when released. Note: Make sure all paper fragments are removed. Close the front door. Press Clearing jams...
Page 105: 230 Paper Jam
230 paper jam Grasp the front door at the side handholds, and then pull it toward you to open it. Remove the jam. Press 235 paper jam This jam occurs when the paper is too short for the duplex unit. Grasp the front door at the side handholds, and then pull it toward you to open it.
Page 106: 250 Paper Jam
250 paper jam Push the lever in the multipurpose feeder to access the paper jammed. Remove the jam. Note: Make sure all paper fragments are removed. Insert the tray. Press 290 paper jam Remove all original documents from the ADF. Open the ADF cover, and then remove any jammed paper.
Page 107 Open the scanner cover, and then remove any jammed pages. Close the scanner cover. Press Clearing jams...
Page 108: Understanding Printer Menus
Understanding printer menus Menus list A number of menus are available to make it easy for you to change printer settings: These menus can be accessed from the printer control panel, Embedded Web Server, or the software application driver. Notes: •...
Page 109: Supplies Menu
Supplies menu Menu item Cyan, Magenta, Yellow, or Black Toner Cartridges Early Warning Invalid Replace Missing or Defective Unsupported Imaging Kit Replace Black Imaging Kit Replace Black and Color Imaging Kit Waste Toner Box Near Full Replace Missing Paper menu Default Source menu Menu item Default Source...
Page 110: Size/Type Menu
Size/Type menu Menu item Tray <x> Size Letter Legal Executive Oficio (Mexico) Folio Universal JIS B5 Tray <x> Type Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type <x> Manual Paper Size Letter Legal...
Page 111 Menu item Manual Paper Type Plain Paper Card Stock Transparency Recycled Glossy Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type <x> MP Feeder Size Letter Legal Executive Oficio (Mexico) Folio Statement Universal JIS B5 MP Feeder Type Plain Paper Card Stock Transparency...
Page 112: Paper Texture Menu
Menu item Manual Envelope Size 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope 7 3/4 Envelope 9 Envelope Manual Envelope Type Envelope Custom Type <x> Note: Only installed trays and feeders are listed in this menu. Paper Texture menu Menu item Description Plain Texture...
Page 113 Menu item Description Bond Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Rough is the factory default setting. Normal Rough Envelope Texture Specifies the relative texture of the envelopes loaded in a specific tray Smooth Note: Normal is the factory default setting.
Page 114: Paper Weight Menu
Paper Weight menu Menu items Plain Weight, Glossy Weight, Bond Weight, Letterhead Weight, Preprinted Weight, or Colored Weight Light Normal Heavy Transparency Weight Light Normal Heavy Recycled Weight Light Normal Heavy Labels Weight Light Normal Heavy Envelope Weight Light Normal Heavy Card Stock Weight Light...
Page 115: Paper Loading Menu
Menu items Rough/Cotton Paper Weight Normal Custom <x> Light Normal Heavy Paper Loading menu Note: Certain options are not available on selected printer models. Menu item Recycled Loading Duplex Glossy Loading Duplex Bond Loading Duplex Letterhead Loading Duplex Preprinted Loading Duplex Colored Loading Duplex...
Page 116: Custom Types Menu
Menu item Heavy Paper Loading Duplex Rough/Cotton Loading Duplex Custom <x> Loading Duplex Note: Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print Properties (in Windows) or the Print dialog (in Macintosh). Custom Types menu Menu item Custom Type <x>...
Page 117: Custom Scan Sizes Menu
Custom Scan Sizes menu Menu item ID Card Width 1–14 inches (25–355.6 mm) Height 1–14 inches (25–355.6 mm) Orientation Landscape Portrait 2 scans per side Custom Scan Size <x> Scan Size Name Width 1–14 inches (25–355.6 mm) Height 1–14 inches (25–355.6 mm) Orientation Landscape Portrait...
Page 118: Reports Menu
Menu item Portrait Width 3–14.7 inches 76–360 mm Portrait Height 3–14.7 inches 76–360 mm Reports menu Reports menu Note: When you select a menu item from the Reports menu, the indicated report prints. Menu item Menu Settings Page Device Statistics Network Setup Page Shortcut List Fax Job Log...
Page 119: Network/Ports
Menu item Profiles List Print Fonts Print Defects Print Demo Asset Report Network/Ports Active NIC menu Menu item Active NIC Auto List of networks Network menu Menu item PCL SmartSwitch PS SmartSwitch Description Prints a list of profiles stored in the printer Prints a report of all the fonts available for the printer language currently set in the printer Prints a repeating defects page used as a diagnostic tool for identifying print...
Page 120: Wireless Menu
Menu item NPA Mode Auto Network Buffer Disabled Auto Mac Binary PS Auto Network Setup Reports Menu Network Card menu TCIP Menu IPv6 Menu Wireless menu AppleTalk menu Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only for network models or printers attached to print servers when an optional wireless internal print server is installed in the printer.
Page 121: Usb Menu
Menu item Mode Infrastructure Ad hoc Compatibility 802.11n 802.11b/g 802.11b/g/n Choose Network <list of available network names> View Signal Quality View Security Mode USB menu Menu item PCL SmartSwitch PS SmartSwitch NPA Mode Auto Description Lets you select a mode Notes: •...
Page 122 Menu item USB Buffer Disabled Auto Mac Binary PS Auto ENA Address ENA Netmask ENA Gateway Description Sets the size of the USB input buffer Notes: • Auto is the factory default setting. • Changing this setting from the printer control panel and then exiting the menus causes the printer to restart.
Page 123: Settings Menu
Settings menu General Settings menu Menu item Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Eco-Mode Energy Energy/Paper Paper Quiet Mode Description Sets the language of the text appearing on the display Note: All languages may not be available for all printers.
Page 124: Date Format
Menu item Run Initial setup Paper Sizes U.S. Metric Scan to PC Port Range <port range> Default Mode Copy Date Format MM-DD-YYYY DD-MM-YYYY YYYY-MM-DD Time Format 12 hour A.M./P.M. 24 hour clock Alarms Alarm Control Cartridge Alarm Timeouts Power Saver Disabled 1–240 Timeouts...
Page 125 Menu item Timeouts Print Timeout Disabled 1–255 Timeouts Wait Timeout Disabled 15–65535 Print Recovery Auto Continue Disabled 5–255 Print Recovery Jam Recovery Auto Print Recovery Page Protect Description Sets the amount of time in seconds the printer waits to receive an end-of-job message before canceling the remainder of the print Notes: •...
Page 126: Copy Settings Menu
Menu item Factory Defaults Do Not Restore Restore Now Copy Settings menu Menu item Content Text Text/Photo Photograph Sides (Duplex) 1 sided to 1 sided 1 sided to 2 sided 2 sided to 1 sided 2 sided to 2 sided Paper Saver 2 on 1 Portrait 2 on 1 Landscape...
Page 127: Print Page Borders
Menu item Print Page Borders Collate Original Size Letter Legal Executive Folio Statement Universal ID Card 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x> Oficio (Mexico) JIS B5 Paper Source Tray <x> Single Sheet Feeder Multi Sheet Feeder Transparency Separators Separator Sheets...
Page 128: Fax Settings Menu
Menu item Overlay Confidential Copy Draft Urgent Custom Allow priority copies Background Removal -4 to +4 Color Balance Cyan–Red Magenta–Green Yellow–Blue Contrast 0–5 Best for content Shadow Detail -4 to +4 Scan edge to edge Sharpness 1–5 Fax Settings menu General Fax Settings Menu item Station Name...
Page 129: Fax Send Settings
Menu item Enable Manual Fax Memory Use All receive Mostly receive Equal Mostly sent All send Cancel Faxes Allow Don't Allow Caller ID DTMF Fax Send Settings Menu item Resolution Standard Fine Super Fine Ultra Fine Description Sets the printer to fax manually only, which requires a line splitter and a telephone hand set Notes: •...
Page 130: Dial Prefix
Menu item Original Size Letter Legal Executive Mixed Letter/Legal Folio Statement Oficio (Mexico) JIS B5 4 x 6 3 x 5 ID Card Universal Custom Scan Size Business Card Duplex Long edge Short edge Content Text Text/Photo Photograph Darkness -4 to +4 Dial Prefix <none>...
Page 131: Background Removal
Menu item Behind a PABX Enable ECM Enable Fax Scans Driver to fax Dial Mode Tone Pulse Max Speed 2400 4800 9600 14400 33600 Background Removal -4 to +4 Contrast Best for content 0–5 Shadow Detail -4 to +4 Scan edge to edge Sharpness 1–5 Enable Color Fax Scans...
Page 132: Fax Receive Settings
Fax Receive Settings Menu item Enable Fax Receive Rings to Answer 1–25 Auto Answer Manual Answer Code 1–9 Auto Reduction Paper Source Auto Size Match Tray <x> Single Sheet Feeder Multi-Page Feeder Sides Fax Footer Max Speed 2400 4800 9600 14400 33600 Block No Name Fax...
Page 133: Speaker Volume
Fax Log Settings Menu item Transmission Log Print log Do not print log Print only for error Receive Error Log Print Never Print on Error Auto Print Logs Log Paper Source Tray <x> Logs Display Remote Station Name Dialed Number Enable Job Log Enable Call Log Speaker Settings...
Page 134: Flash Drive Menu
Distinctive Rings Menu item Single Ring Double Ring Triple Ring Flash Drive menu Flash Drive menu Menu item Description Enable Drive Enables or disables the USB port on the front of the printer Enable Notes: Disable • Certain options are not available on selected printer models. •...
Page 135 Menu item Color Gray Color Resolution Darkness -4 to +4 Orientation Portrait Landscape Original Size Letter Legal Executive Folio Statement Universal 4 x 6 in. 3 x 5 in. Business Card Custom Scan Size <x> Oficio (Mexico) JIS B5 Sides (Duplex) Long edge Short edge Description...
Page 136: Print Settings
Menu item JPEG Quality Text or Text/ Photo 5–90 Photo JPEG Quality 5–90 Use Multi-Page TIFF Scan bit Depth 8 bit 1 bit Background Removal -4 to +4 Contrast 0–5 Best for content Shadow Detail -4 to +4 Scan edge to edge Sharpness 1–5 Print Settings...
Page 137: Print Settings
Menu item Sides (Duplex) 2 sided 1 sided Print Settings Setup menu Menu item Printer Language PS Emulation PCL Emulation PPDS Emulation Print Area Normal Fit to Page Whole Page Download Target Flash Resource Save Finishing menu Note: Certain options are not available on selected printer models. Menu item Sides 2 Sided...
Page 138 Menu item Blank Pages Do Not Print Print Collate Separator Sheets None Between Copies Between Jobs Between Pages Separator Source Tray <x> Multi-Page Feeder N-Up 2 Up 4 Up 6 Up 9 Up 16 Up N-Up Ordering Horizontal Reverse Horizontal Reverse Vertical Vertical Orientation...
Page 139: Quality Menu
Menu item N-Up Border None Solid Quality menu Menu item Color Correction Auto Manual Print Resolution 4800 CQ 1200 dpi Toner Darkness 1–5 Enhance Fine Lines Color Saver RGB Brightness -6 to +6 Description Prints a border around each page image Note: None is the factory default setting.
Page 140 Menu item Description RGB Contrast Adjusts contrast in color outputs 0–5 Notes: RGB Saturation Adjusts saturation in color outputs 0–5 Notes: Color Balance Lets you make subtle color adjustments to the printer output by individually altering the amount of toner being used for each color plane. Specifies the amount of color Cyan from -5 to +5.
Page 141: Utilities Menu
Menu item Manual Color (CMYK) CMYK Image CMYK Text CMYK Graphics Color Adjust Utilities menu Menu item Hex Trace Activate Coverage Estimator PDF menu Menu item Scale to Fit Annotations Do Not Print Print Description Customizes the CMYK color conversions. The values for each setting are: USCMYK EuroCMYK Vivid CMYK...
Page 142: Postscript Menu
PostScript menu Menu item Print PS Error Image Smoothing PCL Emul menu Menu item Font Source Resident Download Font Name RO Courier Symbol Set 10U PC-8 12U PC-850 PCL Emulation Settings Point Size 1.00–1008.00 Description Prints a page containing the PostScript error Note: Off is the factory default setting.
Page 143 Menu item PCL Emulation Settings Pitch 0.08–100 PCL Emulation Settings Orientation Portrait Landscape PCL Emulation Settings Lines per Page 1–255 PCL Emulation Settings A4 Width 198 mm 203 mm PCL Emulation Settings Auto CR after LF PCL Emulation Settings Auto LF after CR Description Specifies the font pitch for scalable monospaced fonts Notes:...
Page 144: Image Menu
Menu item Tray Renumber Assign MP Feeder None 0–199 Assign Tray <x> None 0–199 Assign Manual Paper None 0–199 Assign Man Env None 0–199 Tray Renumber View Factory Def None Tray Renumber Restore Defaults Image menu Menu item Auto Fit Invert Description Configures the printer to work with printer software or programs that use...
Page 145 Menu item Scaling Anchor Top Left Best Fit Anchor Center Fit Height/Width Fit Height Fit Width Orientation Portrait Landscape Rev Portrait Rev Landscape PictBridge menu Menu item Photo Size Auto Hagaki Postcard Card Size 100 x 150 mm 4 x 6 in 8 x 10 in Letter JIS B5...
Page 146: Set Date And Time
Menu item Quality Normal Draft Fine Paper Source MP Feeder Tray <x> Manual Paper Set Date and Time Menu item View Date/Time Set Date/Time Time Zone (North, Central, and South America) Hawaii * Alaska Tijuana (PST) USA/Canada PST USA/Canada MST USA/Canada CST USA/Canada EST Canada AST...
Page 147 Menu item Time Zone (Europe and Africa) Azores (AZOT) Praia (CVT) * GMT (*) Dublin, Ireland London (BST) Western Europe Central Europe Eastern Europe Cairo (EET) Pretoria (SAST) * Moscow (MSK) Time Zone (Asia) Jerusalem (IST) Abu Dhabi GIST)* Kabul (AFT) * Islamabad (PKT) * New Delhi (IST) * Kathmandu (NPT) *...
Page 148: Understanding Printer Messages
Understanding printer messages List of status and error messages Access USB after scan A USB drive was inserted into the printer while the printer was scanning. From the keypad, press 1 to open the drive after scanning, or press 2 to ignore the USB drive. Access USB now A USB drive was inserted into the printer while the printer was setting up a job (copy, fax, e-mail) or while in the menus.
Page 149: Fax Failed
<color> Low Replace the toner cartridge, and then wait for the message to clear. Dialing A fax number is dialed. If the number is too long to fit on the screen, only the word Dialing appears. Wait for the message to clear. DO NOT TOUCH The printer is receiving a code to update a file.
Page 150: Invalid Engine Code
Invalid Engine Code The engine code is invalid. Contact Customer Support. Invalid Network Code The network code is invalid. Contact Customer Support. LADP connection error The LADP server information is present but the printer is unable to communicate with the server, or the communication ended before the return of the search results.
Page 151: No Dial Tone
Menus disabled The printer menus are disabled. The printer settings cannot be changed from the printer control panel. Contact your system support person for help. Note: When menus are disabled, it is still possible to cancel a print job. No analog phone line The analog phone line was not detected;...
Page 152: Reading Data
Printing error A job sent from a USB drive was not successfully received. Wait for the message to clear and then try sending the job again. Programming Code The printer is receiving a file that is a code update. Wait for the message to clear. Warning—Potential Damage: Do not turn the printer off while this message appears on the display.
Page 153: Replace Pc Kit
Replace <color> cartridge Replace the toner cartridge, and then press Replace PC Kit This is the early warning message for the photoconductor kit. The printer continues printing unless the value for the Cartridge Alarm is changed from the printer control panel or set to On from the Supply Notifications Web page (located on the Embedded Web Server).
Page 154: Tray Missing
Tray <x> Missing Insert the specified tray into the printer. Unsupported USB device, please remove Remove the unrecognized USB device. Unsupported USB hub, please remove Remove the unrecognized USB hub. Unsupported Mode Remove the camera, and then change the mode to PictBridge. Reconnect the camera. USB drive disabled A USB drive was inserted into the printer, and the port is disabled.
Page 155: Short Paper
32.yy Replace Unsupported <color> Cartridge Replace the unsupported toner cartridge with a supported one. 34 Short paper The printer paper size setting did not match the length of the paper that entered the printer. Try one or more of the following: •...
Page 156: Defective Flash Detected
Try one or more of the following: • Press to clear the message and continue printing. • The printer cannot find the requested font. From the PPDS menu, select Best Fit, and then select On. The printer will find a similar font and reformat the affected text. •...
Page 157: Too Many Trays Attached
Try one or more of the following: • Press to clear the message and continue printing. • Remove extra flash options: Turn the printer off. Unplug the power cord from the wall outlet. Remove extra flash options. Connect the power cord to a properly grounded outlet. Turn the printer back on.
Page 158 200.yy Paper jam <area name> Clear the paper path. Press to clear the message and continue printing. 201.yy Paper jam <area name> Clear the paper path. Remove the jammed paper below the fuser. Press to clear the message and continue printing. 202.yy Paper jam <area name>...
Page 159: Paper Missing
250.yy Paper jam <area name> Clear the paper path. Open the front door, and then remove the jammed paper. Hold the fuser cover down, and then remove the jammed paper from inside the fuser. Close the fuser cover, and then close the front door. Press to clear the message and continue printing.
Page 160: Scanner Disabled
Adjust the ADF guides. From the printer control panel, press 840.01 Scanner Disabled This message indicates that the scanner has been disabled by the system support person. 840.02 Scanner Auto Disabled This message indicates the printer identified a problem with the scanner and automatically disabled it. Remove all pages from the ADF.
Page 161 942.02 The yellow toner cartridge needs maintenance. Call for service. 943.02 The black toner cartridge needs maintenance. Call for service. 900–999 Service <message> Turn the printer off. Unplug the power cord from the wall outlet. Check all cable connections. Connect the power cord to a properly grounded outlet. Turn the printer back on.
Page 162: Maintaining The Printer
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: •...
Page 163: Ordering Supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer.
Page 164: Ordering Imaging Kits
Part name Black Extra High Yield Return C544X1KG Program Toner Cartridge Cyan Extra High Yield Return C544X1CG Program Toner Cartridge Magenta Extra High Yield C544X1MG Return Program Toner Cartridge Yellow Extra High Yield C544X1YG Return Program Toner Cartridge Black Extra High Yield Toner C544X2KG Cartridge Cyan Extra High Yield Toner...
Page 165: Replacing Supplies
Replacing supplies Replacing the waste toner bottle Replace the waste toner bottle when 82 Replace waste toner appears. The printer will not continue printing until the waste toner bottle is replaced. Unpack the replacement waste toner bottle. Grasp the front door at the side handholds, and then pull it toward you. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Page 166 Remove the right side cover. Press the green levers on each side of the waste toner bottle, and then remove it. Place the waste toner bottle in the enclosed packaging. Insert the new waste toner bottle. Maintaining the printer...
Page 167 Replace the right side cover. Close the top door. Close the front door. Maintaining the printer...
Page 168: Replacing A Black Imaging Kit
Replacing a black imaging kit Replace the black imaging kit when Imaging Kit appears. Grasp the front door at the side handholds, and then pull it toward you. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 169 Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit. Remove the right side cover. Press the green levers on each side of the waste toner bottle, and then remove it. Maintaining the printer...
Page 170 Lift the blue levers on the imaging kit, and then pull it toward you. Press down on the blue levers, grasp the green handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.
Page 171 Insert the black developer unit. Replace the yellow, cyan, and magenta developer units. Note: Make sure each developer unit is inserted into a matching color slot. Place the used black imaging kit in the enclosed package. Align and insert the imaging kit. Maintaining the printer...
Page 172 Rotate the blue levers down until the imaging kit drops into place. Replace the waste toner bottle. Replace the right side cover. Maintaining the printer...
Page 173 Replace the toner cartridges. Close the top door. Close the front door. Maintaining the printer...
Page 174: Replacing A Black And Color Imaging Kit
Replacing a black and color imaging kit Replace the black and color imaging kit when Imaging Kit appears. Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
Page 175 Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit. Remove the right side cover. Press the green levers on each side of the waste toner bottle, and remove it. Maintaining the printer...
Page 176 Lift the blue levers on the imaging kit, and then pull it toward you. Press down on the blue levers, grasp the green handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.
Page 177 Place the used black and color imaging kit in the enclosed package. Align and insert the imaging kit. Replace the waste toner bottle. Maintaining the printer...
Page 178 Replace the right side cover. Replace the toner cartridges. Close the top door. Maintaining the printer...
Page 179: Replacing A Toner Cartridge
Replace the specified toner cartridge (yellow, cyan, magenta, or black) when 88 Replace <color> Cartridge appears. The printer will not continue printing until the specified cartridge is replaced. Warning—Potential Damage: Damage caused by use of a non-Lexmark toner cartridge is not covered under warranty.
Page 180 Remove the toner cartridge by lifting the handle, and then gently pulling away from the imaging kit. Align the new toner cartridge, and then press down until it is all the way into the slot. Maintaining the printer...
Page 181: Replacing A Developer Unit
Close the top door. Replacing a developer unit Replace a developer unit when a print quality defect occurs or when damage occurs to the printer. Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Page 182 Remove the toner cartridges by lifting the handles and then gently pulling away from the imaging kit. Remove the right side cover. Press the green levers on each side of the waste toner bottle, and then remove it. Maintaining the printer...
Page 183 Lift the blue levers on the imaging kit, and then pull it toward you. Press down on the blue levers, grasp the handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit.
Page 184 Remove the red shipping cover from the developer unit. Insert the developer unit. Align and insert the imaging kit. Maintaining the printer...
Page 185 Replace the waste toner bottle. Replace the right side cover. Maintaining the printer...
Page 186 Replace the toner cartridges. Close the top door. Close the front door. Maintaining the printer...
Page 187: Recycling Lexmark Products
Recycling Lexmark products To return Lexmark products to Lexmark for recycling: If you are returning a print cartridge, place it in the return bag that came with your product. Note: The return bag is not available in all countries and regions.
Page 188: Cleaning The Scanner Glass
Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. Note: Clean both areas of the scanner glass and both white underside areas. Slightly dampen a soft, lint-free cloth or paper towel with water. Open the scanner cover.
Page 189: Moving The Printer To Another Location
• Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer. Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty.
Page 190: Administrative Support
This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com. Restoring the factory default settings Menu settings marked with an asterisk (*) indicate the active settings.
Page 191: Using The Embedded Web Server
Press Submitting changes appears. Press , and then press until Ready appears. Note: Power Saver settings can also be adjusted by typing the printer IP address into the address field of your Web browser. Using the Embedded Web Server If the printer is installed on a network, the Embedded Web Server is available for a range of functions: •...
Page 192: Viewing Reports
Select the items for notification and type in the e-mail addresses that you want to receive e-mail alerts. Click Submit. Note: See your system support person to set up the e-mail server. Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, the network, and supplies.
Page 193: Troubleshooting
If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support. Error message about reading USB drive appears Make sure the USB drive is supported. For information regarding tested and approved USB flash memory devices, visit the Lexmark Web site at www.lexmark.com. Troubleshooting...
Page 194: Jobs Do Not Print
Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com. AKE SURE YOU ARE USING A RECOMMENDED For more information, visit the Lexmark Web site at www.lexmark.com.
Page 195: Job Prints From The Wrong Tray Or On The Wrong Paper
Press the arrow buttons until Page Protect appears, and then press Press the arrow buttons until Off appears, and then press Job prints from the wrong tray or on the wrong paper HECK THE APER YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. Incorrect characters print Make sure the printer is not in Hex Trace mode.
Page 196: Unexpected Page Breaks Occur
Unexpected page breaks occur Increase the Print Timeout value: From the printer control panel, press Press the arrow buttons until Settings appears, and then press Press the arrow buttons until General Settings appears, and then press Press the arrow buttons until Timeouts appears, and then press Press the arrow buttons until Print Timeout appears, and then press Press the arrow buttons until the desired value appears, and then press Solving copy problems...
Page 197: Poor Copy Quality
Poor copy quality These are some examples of poor copy quality: • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • Smudges • Streaks • Unexpected characters •...
Page 198: Partial Document Or Photo Copies
ATTERNS MOIRÉ APPEAR IN THE OUTPUT • From the printer control panel, press the Content button until the light comes on next to Text/Photo or Photo. • Rotate the original document on the scanner glass. • From the printer control panel, press the Scale button and adjust the setting. EXT IS LIGHT OR DISAPPEARING From the printer control panel, press the Content button until the light comes on next to Text or Text/Photo.
Page 199: Scan Was Not Successful
Scan was not successful These are possible solutions. Try one or more of the following: HECK THE CABLE CONNECTIONS Make sure the network or USB cable is securely connected to the computer and the printer. N ERROR MAY HAVE OCCURRED IN THE PROGRAM Turn off and then restart the computer.
Page 200: Partial Document Or Photo Scans
Partial document or photo scans These are possible solutions. Try one or more of the following: HECK THE DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu.
Page 201: Cannot Send Or Receive A Fax
Cannot send or receive a fax These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. HECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: •...
Page 202: Can Send But Not Receive Faxes
EMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters. HECK FOR JAMS Clear any jams, and then make sure that Ready appears. EMPORARILY DISABLE Call Waiting can disrupt fax transmissions.
Page 203: Can Receive But Not Send Faxes
HE TONER MAY BE LOW 88 <color> toner low appears when the toner is low. Can receive but not send faxes These are possible solutions. Try one or more of the following: AKE SURE THE PRINTER IS IN From the printer control panel, press the Fax button to put the printer in Fax mode. AKE SURE THE DOCUMENT IS LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.
Page 204: Blocking Junk Faxes
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com/publications to view the option instruction sheet. Troubleshooting...
Page 205: Drawers
AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option. For more information, see “Updating available options in the printer driver” on page 34. Drawers AKE SURE THE PAPER IS LOADED CORRECTLY Open the paper tray. Check for paper jams or misfeeds.
Page 206: Memory Card
HECK FOR SERVICE MESSAGES If a service message appears, turn the printer off, wait about 10 seconds, and then turn the printer back on. If the error recurs, call for service. Memory card Make sure the memory card is securely connected to the printer system board. Solving paper feed problems Paper frequently jams These are possible solutions.
Page 207: Solving Print Quality Problems
Press the arrow buttons until Jam Recovery appears, and then press Press the arrow buttons until On or Auto appears, and then press Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions still do not correct the problem, contact Customer Support.
Page 208: Clipped Images
Clipped images These are possible solutions. Try one or more of the following: HECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu.
Page 209: Incorrect Margins
Incorrect margins These are possible solutions. Try one or more of the following: HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu.
Page 210: Paper Curl
Paper curl These are possible solutions. Try one or more of the following: HECK THE APER YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. AS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY •...
Page 211: Repeating Defects
Repeating defects EPEATING MARKS OCCUR MULTIPLE TIMES ON A PAGE Print the Print defects guide and match the defects to the marks on one of the vertical lines. Follow the instructions on the Print defects guide to determine the cause of the repeating defects. Skewed print HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded.
Page 212 HECK THE DARKNESS BRIGHTNESS The Toner Darkness setting is too light, the RGB Brightness setting is too light, or the RGB Contrast setting is too low. From the printer control panel, press From the Admin menu, press the arrow buttons until Settings appears, and then press Press the arrow buttons until Print menu appears, and then press Press the arrow buttons until Quality menu appears, and then press Press the arrow buttons until Toner Darkness, RGB Brightness, or RGB Contrast appears, and then...
Page 213: Print Is Too Dark
Print is too dark These are possible solutions. Try one or more of the following: ALIBRATE THE COLOR The printer automatically calibrates the colors whenever a new imaging kit is detected. If a cartridge is replaced, then you can calibrate the colors manually: From the printer control panel, press From the Admin menu, press the arrow buttons until Settings appears, and then press Press the arrow buttons until Print menu appears, and then press...
Page 214: Solid Color Pages
Solid color pages These are possible solutions. Try one or more of the following: AKE SURE THE PRINT CARTRIDGE IS PROPERLY INSTALLED Remove the print cartridge and shake it from side to side to redistribute the toner, and then reinstall it. HE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one.
Page 215: Toner Specks
HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 216: Uneven Print Density
HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 217: Faq About Color Printing
ALIBRATE THE COLOR The printer will automatically calibrate the colors whenever a new imaging kit is detected. If a toner cartridge is replaced, a manual alignment will need to be performed. From the printer control panel, press From the Admin menu, press the arrow buttons until Settings appears, and then press Press the arrow buttons until Print menu appears, and then press Press the arrow buttons until Quality menu appears, and then press Press the arrow buttons until Color Adjust appears, and then press...
Page 218 The printed page appears tinted. Can I adjust the color? Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust the Color Balance setting to create a more preferable color.
Page 219 Object type CMYK Image CMYK Text CMYK Graphics How can I match a particular color (such as a corporate logo)? From the printer Quality menu, nine types of Color Samples sets are available. These are also available from the Color Samples page of the Embedded Web Server. Selecting any sample set generates a multiple-page printout consisting of hundreds of colored boxes.
Page 220: Embedded Web Server Does Not Open
You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call (1-800-539-6275). For other countries/regions, visit the Lexmark Web site at www.lexmark.com.
Page 221: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 222 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 223: Industry Canada Compliance Statement
A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
Page 224 Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only. A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Notices...
Page 225 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 226: Noise Emission Levels
Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky príslušné ustanovenia smernice 1999/5/ES. Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
Page 227: Notice To Users Of The Canadian Telephone Network
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 228: Notice To Users Of The New Zealand Telephone Network
Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas dépasser cinq.
Page 229: Using This Product In Switzerland
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 230: Energy Star
Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options. Static sensitivity notice This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching the metal frame of the printer.
Page 231: Power Consumption
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the EPA Sleep Mode.
Page 232: Off Mode
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 233: Extent Of Limited Warranty
Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 234 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 235 The patented printer is licensed for, and designed to work with only genuine Lexmark toner cartridges and developer components for the life of the patented printer. Under this patent license, you agree to: (1) use only genuine Lexmark toner cartridges and developer components with this printer except as otherwise provided below, and (2) pass this license/agreement to any subsequent user of this printer.
Page 236 Lexmark. You may not separate the components of the Software Program for use on more than one computer. You agree that you will not Use the Software Program, in whole or in part, in any manner that has...
Page 237 If you have such statutory rights, you will notify Lexmark in writing of any intended reverse engineering, reverse assembly, or reverse compilation. You may not decrypt the Software Program unless necessary for the legitimate Use of the Software Program.
Page 238 License Agreement (except to the extent such extraneous terms do not conflict with the terms of this Software License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this Software License Agreement, the terms of this Software License Agreement shall control.
Page 239: Index
Index Numerics 150 displayed 157 200 Paper jam <area name> 158 201.yy Paper jam <area name> 158 202.yy Paper jam <area name> 158 230.yy Paper jam <area name> 158 235 Paper Jam Check Duplex 158 24x Paper Jam Check Tray <x> 158 250.yy Paper jam <area name>...
Page 240 photos 62 placing separator sheets between copies 67 quick copy 61 reducing 65 selecting a tray 64 to letterhead 63 to transparencies 62 using the ADF 61 using the scanner glass 62 Custom Scan Sizes menu 117 Custom Types menu 116 Cyan Low 149 date and time setting 87...
Page 241 Image menu 144 Imaging Kit 149 imaging kits ordering 164 replacing 168, 174 Incoming call 149 Insert Tray <x> 149 installing options in driver 34 printer software 34 installing printer software adding options 34 Invalid Engine Code 150 Invalid Network Code 150 jams avoiding 100 locating doors and trays 101...
Page 242 paper types duplex support 48 supported by printer 48 where to load 48 paper types and weights supported by the printer 49 PC Kit Life Warning 151 PCL Emul menu 142 PDF menu 141 Phone in Use 151 photos copying 62 PictBridge menu 145 PictBridge-enabled printing photos 58...
Page 243 Reading data 152 Reading error 152 Ready 152 Receiving pXX 152 recycled paper using 51 recycling Lexmark products 187 Index WEEE statement 229 reducing a copy 65 Reload printed pages in Tray <x> 152 Remote Management Active 152 Remove originals from the scanner...
Page 244 scanning to a USB flash memory device 97 Sending pXX 153 Set Date and TIme menu 146 setting Active NIC 119 paper size 37 paper type 37 Universal Paper Size 37 Settings menu 123 Setup menu 137 shipping the printer 189 shortcuts, creating e-mail 70 fax destination 89, 90...
Page 245 Use camera controls to print 154 Utilities menu 141 viewing reports 192 Waiting 154 Waiting, too many events 154 waste toner bottle ordering 164 replacing 165 Wireless menu 120 Yellow Low 149 Index...

This manual is also suitable for:

X544dn - mfp color laser 25/25 ppm p/s/c/f duplex frnt pic bridge X543 X544t X544w X544

Lexmark X544DN User Manual

Safety Information

Learning about the Printer

Additional Printer Setup

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Copying

E-Mailing

Faxing

Scanning to a Computer or USB Flash Memory Device

Clearing Jams

Understanding Printer Menus

Understanding Printer Messages

Maintaining the Printer

Administrative Support

Troubleshooting

Quick Links

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Summary of Contents for Lexmark X544DN