RUKO F11GIM User's Manual - Safety Manual page 56

F 11 GIM User Manual
Question
Video freezes, image
transmission distance is
short
Video is not clear
App does not display the
interface
APP crashes or functions
abnormally
Phone cannot connect to Wi-Fi
The WiFi name is not
displayed in the list
GPS signal is weak
53
Copyright ©2022 Ruko All Rights Reserved.
Reason
The Aircraft is out of
Wi-Fi range
WiFi image transmission signal
interference
The transmitter and the mobile
phone are not pointed at the
direction of the drone
Phone performance freezes
If use APP storage, the pixels
are 1920×720P
The phone is not connected to
Wi-Fi
The phone version is too low
When connecting to the
drone' s WiFi, the network is
not set or set incorrectly
VPN switch is turned on
Wrong app downloaded
A few mobile phone versions
are old and incompatible
with APP
It is the first time to connect
your phone to the Wi-Fi
The phone is a single band
WiFi has not been activated
Turning on the drone indoors
Under the tree, next to the
building, in an obstructed
place
Solutions
Fly the Aircraft within the range of the
Wi-Fi
Fly the Aircraft in an unobstructed open
area free of buildings, high-voltage wires
and signal towers
Point the Transmitter and the mobile
device at the flying direction of the
Aircraft to maintain the strongest signal
connection
Close unused apps running in the
background to maintain the best
performance of the phone
Insert the memory card and storage
the video on the memory card
Connect your mobile device to the Wi-Fi :
Ruko-GIM-******
Android 6.0 and above, IOS 10.02 and
above
Set the Wi-Fi correctly
Turn the phone to airplane mode
Turn off the VPN switch
Download the correct App
Provide mobile phone version and
model, we will adapt and solve it
Try connecting a few more times or
restart the phone
Use the dual band devices that support
both 2.4 GHz and 5 GHz/5.8 GHz
Wait for about 30 seconds after turning on
the Aircraft and keep refreshing the Wi-Fi
list while the Wi-Fi is activated
GPS signals cannot be found indoors.
Please search for GPS signals in an open
place outdoors
Please stay away from obstacles for more
than 32.81 feet(10 meters), and search for
GPS signals in an open area