Viewing Evaluations - Dahua DHI-ARA3000H-FW2 User Manual

Customers will be notified of the fixing status of errors. If they confirm that the error has
been fixed, they will be asked to evaluate the service.

4.6.4 Viewing Evaluations

After remotely configuring devices, and having fixed errors, customers will evaluate how operators
performed in error fixing and device health maintenance. The admin account can view details on
errors such as error type, the time the error occurred, suggestions and operation, the name of the
operator and ratings.
Step 1 On
Step 2 In the message list, tap a message to view message details, including customer username,
operator username, device details, error details, error fixing details and rating.
screen, tap Error Notification.
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User's Manual