Fixing Errors - Dahua DHI-ARA3000H-FW2 User Manual

Parameter
Monitoring Station

4.6.3 Fixing Errors

You can fix errors after abnormal devices are checked. Errors are found in two ways, including device
automatic reporting and manual checking.
Step 1 On the Home screen, select Pending Task > Error Fixing.
Step 2 In the error list, tap an error task, and then tap Start processing.
Step 3 Fix the error according to the suggestions.
Step 4 Tap Error Fixed if the error is fixed, and then wait for the customer to confirm it.
Description
Enable Monitoring Station, and then set the SIA protocol parameters
for the alarm receiving center (ARC).
● Preferred IP address: Enter the IP address and port number of the
ARC.
● Alternative IP address: Enter the alternative IP address and port
number of the ARC.
◇
Messages will be sent to the alternative IP address only when
the preferred IP address fails to receive the message.
◇
If Heartbeat interval is enabled, the system will judge whether
to send the message to the preferred or alternative IP address.
● IP Protocol: Select TCP by default.
● Heartbeat interval: Set the heartbeat interval with the range from
0 second to 24 hours (60 seconds by default).
0 seconds means Heartbeat interval is disabled.
● Central account: Enter the account number that created by the
ARC, which is to be used to identify the hub when the hub sends
information to the ARC.
● Encryption: The hub uses an encryption format for information
security when you configure the ARC. AES128 is set by default.
● Upload event: Tap
◇
Alarm: Alarm message.
◇
Error: Power failure, battery undervoltage, tamper, and offline.
◇
Event: Prohibit the use of peripherals, add or delete peripherals,
and add or delete users.
◇
Arm/Disarm: Message notifications of arming and disarming
the system.
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next to an event to upload it.
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