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Related Manuals for Dahua DHI-ARA3000H-FW2
Summary of Contents for Dahua DHI-ARA3000H-FW2
- Page 1 Alarm Hub User's Manual ZHEJIANG DAHUA VISION TECHNOLOGY CO.LTD. V1.2.0...
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Page 2: Foreword
User's Manual Foreword General This manual introduces the installation, functions and operations of the alarm hub (hereinafter referred to as "the hub"). Read carefully before using the device, and keep the manual safe for future reference. Safety Instructions The following signal words might appear in the manual. Signal Words Meaning Indicates a high potential hazard which, if not avoided, will result in... - Page 3 User's Manual product. ● We are not liable for losses incurred due to operating the product in ways that are not in compliance with the manual. ● The manual will be updated according to the latest laws and regulations of related jurisdictions. For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or visit our official website.
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Page 4: Important Safeguards And Warnings
User's Manual Important Safeguards and Warnings This section introduces content covering the proper handling of the device, hazard prevention, and prevention of property damage. Read carefully before using the device, and comply with the guidelines when using it. Operation Requirements ●... -
Page 5: Table Of Contents
User's Manual Table of Contents Foreword ........................................I Important Safeguards and Warnings ............................III 1 Introduction ......................................1 1.1 Overview ......................................1 1.2 Technical Specifications ................................. 1 1.3 Checklist ......................................5 2 Design ......................................... 7 2.1 Appearance ....................................7 2.2 Dimensions ....................................8 3 Startup ........................................ - Page 6 User's Manual 4.6.4 Viewing Evaluations ..............................29 5 DMSS Operations for End Users ..............................30 5.1 Logging in to DMSS ................................30 5.2 Adding Devices ..................................31 5.2.1 Adding the Hub ................................31 5.2.2 Adding Accessories ..............................32 5.3 Hub General Settings ................................32 5.4 Managing Users ..................................
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Page 7: Introduction
User's Manual 1 Introduction 1.1 Overview Alarm hub is a central device in the security system, which controls the operation of all connected accessories. If the security system detects the presence, entry, or attempted entry of an intruder into the armed area, the hub will receive the alarm signals from the detectors, and then alert users. 1.2 Technical Specifications This section contains technical specifications of the device. - Page 8 Configured Parameters User Max. 8 users: 1 installer,1 administrator, 6 general users Management Searching for push messages, device status, and program Query version. Detecting signal strength. DHI-ARA3000H-FW2 (868)/DHI- DHI-ARA3000H-FW2/DHI- ARA3000H-GW2 (868)/DHI- ARA3000H-GW2/DHI- Carrier Frequency ARA3000H-W2 (868): ARA3000H-W2: 868.0 MHz–868.6 MHz 433.1 MHz–434.6 MHz...
- Page 9 User's Manual Type Parameter Description Up to 12 h When following conditions are met, the standby time can reach 12 h: Battery Standby ● Connects with Wi-Fi, GPRS/3G/4G. ● Connects to ARC and heartbeat interval is 1800 seconds. ● Connects to 8 inputs and 1 siren. ●...
- Page 10 User's Manual Type Parameter Description DHI-ARA3000H-FW2 (868)/DHI- ARA3000H-GW2 (868)/DHI- ARA3000H-W2 (868): EN 50131- 1:2006+A1:2009+A2:2017+A3:202 DHI-ARA3000H-FW2/DHI- ARA3000H-GW2/DHI- EN 50131-3:2009 ARA3000H-W2: Certifications EN 50131-6:2017 EN 50131-5-3:2017 EN 50131-10: 2014 EN 50136-2: 2013 Security Grade 2 Environmental Class II Table 1-2 ATE category...
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Page 11: Checklist
User's Manual Communication Devices Reporting Communication Protocols Category Time Device to be Used PSTN 2G/3G The two check marked 90 s Encrypted √ √ communication devices ATE: Alarm transmission equipment. SPx (Single Path): A value that indicates the performance level achieved by a single communication device, according to the EN 50136–1 standard. - Page 12 User's Manual contact customer service. Figure 1-1 Checklist Table 1-4 Checklist Item Name Quantity Item Name Quantity Legal and regulatory Alarm hub information Cable Screw package Adapter Wire fixing clamp clip Quick start guide — — —...
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Page 13: Design
User's Manual 2 Design 2.1 Appearance Figure 2-1 Appearance Table 2-1 Structure Name Description ● Flashes green slowly: Reduced sensitivity mode. ● Flashes green: The hub starts working. ● Solid yellow: Failed to connect to the cloud. ● Solid green: Disarming mode. ●... -
Page 14: Dimensions
User's Manual Name Description Press and hold the button for 10 seconds to restart the hub Reset button and restore factory default settings. Press and hold the button for 2 seconds to turn on or turn off On/off button the hub. If the back cover is opened, the tamper alarm will be Back cover triggered. -
Page 15: Startup
User's Manual 3 Startup 3.1 Users Users can only be created on the DMSS and COS Pro app. Classify the users into different roles so that they can have different access levels for operating the devices. User Access Level Table 3-1 User access level User Access Level DMSS admin user... -
Page 16: Operation Process
User's Manual Figure 3-1 Business flow (DMSS user) Figure 3-2 Business flow (Installer) 3.2 Operation Process Follow the procedures below to turn on the wireless alarm system. Figure 3-3 Operation process Power On Connect the hub to the Ethernet, and power on the hub. Figure 3-4 Power on Adding Devices 1. - Page 17 User's Manual 2. Add the accessories to the hub. For details, see "4.2.2 Adding Accessories" and "5.2.2 Adding Accessories". Installing the Hub We recommend using expansion screws to install the hub. Do not place the hub in the following areas: ●...
- Page 18 User's Manual 6. Fix the alarm hub and mounting plate with M3 × 8 mm countersunk head screws. Configuring the Hub Configure the hub on the COS Pro and DMSS app. For details, see "4.6.2 Device Basic Configurations". Arming the Alarm System You can use the keypad, keyfob and app to arm your system.
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Page 19: Cos Pro Operations For Installers
User's Manual 4 COS Pro Operations for Installers COS Pro app is designed to help installers by providing professional operation and maintenance services for end users. It provides functions including site management, operation and device health management, device entrusting review, and more. For details, see COS Pro App_User's Manual. The figures are for reference only and might differ from the actual page. -
Page 20: Adding Devices
User's Manual If the country/region that you select is from North America, then the Dealer Registration Number will appear on the Register screen. For all other countries and regions, Company Name will appear. ● Email: Enter your email address. ● Country/Region: Select country/region, province/state, and city of your company. ●... -
Page 21: Adding Through Ap Configuration
User's Manual Figure 4-2 Add a device Step 2 on the upper-left corner to switch to Device mode. Step 3 to add a device. Scan device QR code, or tap Manually Add to manually enter device SN. Step 4 Step 5 Select a site, and then tap OK. - Page 22 User's Manual Figure 4-3 Add a device Step 4 Scan device QR code, or tap Manually Add to manually enter device SN. Step 5 On the Add Device screen, select Alarm Station. Figure 4-4 Select alarm station Step 6 Follow the on-screen instructions and flip the DIP switch from STA to AP. Step 7 Tap Join to connect to the device hotspot.
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Page 23: Adding By Lan Searching
User's Manual Figure 4-5 Add through AP configuration Step 9 Connect to the network. 1) Select Wi-Fi. Make sure that your phone and the device are connected to the same network. 2) Enter Wi-Fi password, and then tap Next. 3) Flip the DIP switch from AP to STA, and then tap Next. 4) Wait for device to complete network configuration. -
Page 24: Adding Accessories
User's Manual Figure 4-7 Add a device Step 4 Tap LAN Searching. Step 5 On Add Device screen, enter device password, and then tap Confirm. Figure 4-8 Confirm to add a device 4.2.2 Adding Accessories You can add multiple accessories into the hub. The section uses door detector as an example. For details on adding accessories, see user's manuals of respective accessories. -
Page 25: Managing Users
User's Manual Step 4 Wait for the pairing. Customize the name of the door detector and select the area, and then tap Completed. Step 5 ● Delete the accessory: Go to the hub screen, select the accessory from the list, and then swipe left to delete it. -
Page 26: Accepting Entrusting Requests
User's Manual Figure 4-9 Lend the hub to the DMSS admin user Step 2 on the upper-left corner to switch to Device mode. Step 3 In the device list, select a hub, tap Lend on the right corner of the hub. Step 4 Enter email of the DMSS admin user. -
Page 27: Deleting Users
User's Manual Figure 4-10 Handle entrusting tasks ● To approve 1) Tap Approve, and then it goes to the Unallocated Devices screen. 2) Select devices to be allocated or tap Select all, and then tap Add to Sites. 3) On the Sites screen, select a site or add a new site. 4) Tap OK to confirm move this device to the selected site. -
Page 28: Deleting Devices
User's Manual Figure 4-13 Lend the hub to the DMSS admin user on the upper-left corner to switch to Site mode. Step 2 Step 3 In the site list, select the site with the device that you lend to the DMSS admin user, then select the hub, and then tap Cancel Lend. -
Page 29: Delivering Devices To Dmss Admin User
User's Manual device configuration and user management, and need to re-apply for permission upon expiry. Step 1 On the Home screen, tap , and then it goes to Sites screen. Step 2 on the upper-left corner to switch to Device mode. Step 3 In the device list, select the device as needed. -
Page 30: Checking Device Health Status
User's Manual health status of devices, remotely configuring devices, and fixing errors. 4.6.1 Checking Device Health Status You can check the online and offline status of devices in real time, and check the health status of devices one at a time or in batches. This section uses checking in batches as an example. The configurations for these can be found in Site mode and Device mode. -
Page 31: Viewing Status
User's Manual Parameter Description Tap Device Sharing to share the status of the hub with the other Device Sharing users. For details, see "4.3.1.1 Lending the Device to the DMSS Admin Users". Update online. Cloud Update Update is not allowed when the hub is in armed status or the battery level is low. -
Page 32: Configuring The Hub
User's Manual Parameter Description GSM Connection Status Internet connection status of the hub via SIM card, Wi-Fi, and Ethernet. Wi-Fi Connection Status ● : Connected. Network Cable Connection ● : Disconnected. Status Connection status of the SIM card. ● : SIM card 1 is active. SIM Card Status ●... - Page 33 User's Manual Parameter Description Set the server-hub ping interval with the range from 150 to 900 seconds (150 seconds by default). If the D-cloud detects that the hub's offline duration exceeds 150 seconds, it will report the hub status to the Cloud Service user through app.
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Page 34: Fixing Errors
User's Manual Parameter Description Enable Monitoring Station, and then set the SIA protocol parameters for the alarm receiving center (ARC). ● Preferred IP address: Enter the IP address and port number of the ARC. ● Alternative IP address: Enter the alternative IP address and port number of the ARC. -
Page 35: Viewing Evaluations
User's Manual Customers will be notified of the fixing status of errors. If they confirm that the error has been fixed, they will be asked to evaluate the service. 4.6.4 Viewing Evaluations After remotely configuring devices, and having fixed errors, customers will evaluate how operators performed in error fixing and device health maintenance. -
Page 36: Dmss Operations For End Users
User's Manual 5 DMSS Operations for End Users DMSS app provides professional security surveillance services for end users. For DMSS admin users, you can share the hub with up to 6 DMSS general users and entrust it to one enterprise. Accessories that come with the hub can be shared and entrusted at the same time. -
Page 37: Adding Devices
User's Manual to show the password, and the icon will become 3) Read the User Agreement and Privacy Policy, and then select the I have read and agree to checkbox. 4) Tap Get verification code, check your email box for the verification code, and then enter the code. -
Page 38: Adding Accessories
User's Manual Tap Next if the system identifies the device type automatically. Step 4 On the Add Device screen, customize the device name, enter the username and the device password, and then tap Save. 5.2.2 Adding Accessories For end users, you can add multiple accessories into the hub. The operations to add accessories on DMSS are the same as that on COS Pro. -
Page 39: Adding Installers
User's Manual account or scanning their QR code. Step 3 Select device permissions for users based on your actual need. Step 4 Tap OK. The account that you shared the device with will appear on the Shared User section of the Device Sharing screen. -
Page 40: Entrusting Devices In Batches
User's Manual After an entrusting request has been successfully sent, a message will pop up on the Home screen. You need to wait for a response from the installer, which will be displayed on the Me > Mailbox > Personal screen. Related Operations ●... -
Page 41: Cancelling Entrusting Application
User's Manual Figure 5-6 Share device Step 2 In the account list of the Device Sharing screen, select an account, swipe the block to the left, and then tap Delete. Step 3 Tap OK to cancel sharing. 5.4.2.2 Cancelling Entrusting Application For DMSS admin users, you can delete an installer by cancelling the entrusting application. -
Page 42: Deleting Devices
User's Manual Step 2 On the Device Entrusting screen, select > Withdraw, and then tap OK. A message will be sent to the account of the installer. After the installer reads the message and approves your request to cancel the entrusting application in COS Pro, your application will be cancelled. -
Page 43: General Operations
User's Manual 6 General Operations The user in level 2 or 3 has the permission to arm and disarm the system. This section uses end user's operation on DMSS as an example. Prerequisites ● Make sure that you have added a hub before performing configurations. ●... -
Page 44: Global Arming And Disarming
User's Manual 6.2 Global Arming and Disarming Prerequisites Make sure that you have enabled the Global Arming/Disarming function. On the hub screen, select > Hub Setting, and then enable Global Arming/Disarming. Background Information You can arm and disarm the detectors in all the areas. Procedure Step 1 Go to the hub screen. -
Page 45: Appendix 1 Cybersecurity Recommendations
IP video surveillance is not immune to cyber risks, but taking basic steps toward protecting and strengthening networks and networked appliances will make them less susceptible to attacks. Below are some tips and recommendations from Dahua on how to create a more secured security system. - Page 46 User's Manual 1024–65535, reducing the risk of outsiders being able to guess which ports you are using. 6. Enable HTTPS We suggest you to enable HTTPS, so that you visit Web service through a secure communication channel. 7. MAC Address Binding We recommend you to bind the IP and MAC address of the gateway to the device, thus reducing the risk of ARP spoofing.
- Page 47 User's Manual device. More information Please visit Dahua official website security emergency response center for security announcements and the latest security recommendations.
- Page 48 User's Manual...