Section 9 Limited Warranty - Hach Met One 6000 Series User Manual

Section 9 Limited warranty
Hach Company warrants this instrument to be free of defects in materials and
workmanship for a period of two (2) years from the shipping date. If any instrument
covered under this warranty proves defective during this period, Hach Company will, at its
option, either repair the defective product without charge for parts and labor, or provide
an equivalent replacement in exchange for the defective product.
Hach Company warrants the Long Life Laser™ diode to be free of defects in materials
and workmanship for a period of three (3) years from the shipping date. If any diode
covered under this warranty proves defective during this period, Hach Company will, at its
option, either repair the defective diode without charge for parts and labor, or provide an
equivalent replacement in exchange for the defective product.
To obtain service under this warranty, the customer must notify the nearest Hach
Company service support center on or before the expiration of the warranty period and
follow their instructions for return of the defective instrument. The customer is responsible
for all costs associated with packaging and transporting the defective unit to the service
support center, and must prepay all shipping charges. Hach Company will pay for return
shipping if the shipment is to a location within the same country as the service support
center.
This warranty shall not apply to any defect, failure, or damage caused by improper use or
maintenance or by inadequate maintenance or care. This warranty shall not apply to
damage resulting from attempts by personnel other than Hach Company representatives,
or factory authorized and trained personnel, to install, repair or service the instrument; to
damage resulting from improper use or connection to incompatible equipment; or to
instruments that have been modified or integrated with other products when the effect of
such modification or integration materially increases the time or difficulty of servicing the
instrument.
THIS WARRANTY IS GIVEN BY HACH COMPANY WITH RESPECT TO THIS
INSTRUMENT IN LIEU OF ANY OTHER WARRANTIES, EXPRESSED OR IMPLIED.
HACH COMPANY AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR NON-CONTRACTUAL
PURPOSE. HACH COMPANY'S RESPONSIBILITY TO REPAIR OR REPLACE
DEFECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO
THE CUSTOMER FOR BREACH OF THIS WARRANTY. HACH COMPANY AND ITS
VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES EVEN IF HACH COMPANY OR ITS VENDORS HAS
BEEN GIVEN ADVANCED NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.
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