Other Troubleshooting Tips; System Tones - Bayer HealthCare CERTEGRA MEDRAD Stellant FLEX Operation Manual

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Error Message Related Warning
Syringe barcode reader
is unresponsive on side
<A or B>. Press and
select Injector
Shutdown, then restart
injector.

14.3 Other Troubleshooting Tips

If a syringe with a corrupt barcode is inserted, the system may not be able to detect that the syringe has
been inserted because one of the six barcodes may be unreadable. If the system cannot read the barcode,
an error message may occur, and the automated features will not function. Remove, rotate, and re-insert
the syringe to enable the system to read one of the other six barcodes on the syringe.
If the syringe size is not recognized, remove the installed syringes and replace with two syringes that are
the same volume, either (2) 150 mL or (2) 200 mL syringes.
If the syringe cannot be easily removed from the system, retract the injection system syringe piston by
rotating the knob on the head counter-clockwise approximately two turns. Remove the syringe after
retracting the syringe piston.
If the system takes too long to identify a syringe and automatically advance the piston, then the light pipe
in the syringe interface may be dirty. The system may take as long as five seconds to detect a syringe. To
return the system to normal operation, clean the light pipe (refer to
Pipe).
If a new syringe is installed and Auto Advance does not initiate, the syringe may not have been correctly
inserted into the injector. The syringe plunger can be manually advanced using the Forward Piston
controls. Refer to 9.2.2 Install and Fill a Syringe

14.4 System Tones

Both the Certegra® Workstation and the injector head are capable of emitting tones. These tones fall into two
categories: General Tones and Notification Tones. The following is an identification of several interactions and
events that may generate tones.
MEDRAD® Stellant FLEX CT Injection System with Certegra® Workstation
Table 14 - 1: Error Screen Messages
Explanation
An error message occurs if the system was unable to read
the barcode on a syringe from Bayer. To correct the error:
Press Shutdown on the Launch menu. Select
"Injector Shutdown" on the system display. Refer
to 7.2 Shut Down the
Press the power button on the workstation.
for instructions on how to correctly install a syringe.
System.
15.3.3.2 Syringe Interface and Light